We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Elephant Bay

Hotel Elephant Bay Road, Pinnawala, Sri Lanka
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Elephant Bay
Professional photos View all
Hotel Elephant Bay
Hotel Elephant Bay
Hotel Elephant Bay
Add Photo Write a Review

133 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    24
    46
    32
    19
    12
See reviews for
40
52
6
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (43)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (41)
All months
colchester uk
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Visited here for lunch as part of a guided tour, it was the worst meal of the week that we spent in Sri Lanka. We were a party of 20 and there were only few rolls available to accompany some dubious soup, very little choice for the buffet and for the dessert a pitiful amount of fruit salad, about 6... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this hotel overlooks the river where the elephants are brought to have a bath during the day. we visited pinnawalla to see elephants and landed up eating here. the food was good...a lovely buffet for about 1300 sri lankan rupees per person and we got to watch the elephants as we ate. however, if you are looking for authentic sri... More 

Was this review helpful? Yes
Sharjah, United Arab Emirates
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 24, 2015

The room was nothing special except for the marvelous view from the balcony! Worth the price alone. The food was ok (lunch/dinner were better than breakfast), but again, you can't beat mingling with elephants right from your hotel. There are a few grassy areas for the kids to explore, but you have to watch out for the drop-offs to the... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 14, 2015

We were demanded to pay upfront which made us feel unconfortable. The staff was slow and not helpful. The rooms were clean but small (considering the price) We went to the dining area for food the first evening as just reached after a 4 hour travel. We were made to wait for 2 hours and still did not get our... More 

Was this review helpful? Yes 1

Travelers are raving about these Pinnawala hotels

SHEFFIELD
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed March 26, 2015

We had a good time at this place. Don't bother with the elephant orphanage. It's very overpriced and it's not very nice being hustled for money every time you look at an elephant. Pinnawala itself is a one horse town at best. However it was such a treat to relax on the hotel verandah and watch the beautiful elephants bathing... More 

Was this review helpful? Yes
Prague, Czech Republic
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 18, 2015 via mobile

Dirty and worn-out hotel. I cannt recommend to sleep here. Only reason to visit is a nice terrace to see elephant´s morning bath. This is only reason (40 minutes turistic show) to go to Pinnawala village.

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 12, 2015

*We came here for 2 nights, but after first night we wanted to change hotel. Our room was dirty, there was one used towel in the bathroom, insect everywhere and not hot water in the bathroom. * We asked at the reception to quit our stay, because we wanted to go to another hotel, but the "manager" told us, it... More 

Was this review helpful? Yes
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

This hotels main attribute is its position on the river , our room on the top floor gave us wonderful views of the river and elephants . The hotel can be very busy at lunch times , because of coach loads of tourists who call for lunch prior to visiting the elephant orphanage . But evening dinner is much more... More 

Was this review helpful? Yes
Grenzach-Wyhlen, Germany
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed February 19, 2015

The good thing about this hotel is the elephants - and that's pretty much it. Rooms and overall hotel were not clean (hair in beed, dust everywhere - must have been ages that soneone cleaned...) we did not feel comfortable at all. I can not recommend staying here. Maybe better come for a day trip?

Was this review helpful? Yes
Newcastle-under-Lyme, United Kingdom
Level Contributor
176 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed February 16, 2015

Too many people at the same time ..... obviously staged for the elephant times to the river but , what a shame! There are signs around saying don't feed the elephants , then the keepers are taking back handers from the visitors to have photos taken with or feeding the elephants. Sad to see..... the hotel has limited WC toilet... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (92)
Viewed
Hotel & grounds (20)
Viewed
View from room (10)
Viewed
Room/suite (7)
Viewed
Dining (15)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Bathroom (2)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay