We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Elephant Bay

Hotel Elephant Bay Road, Pinnawala, Sri Lanka
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Elephant Bay
Professional photos View all
Hotel Elephant Bay
Hotel Elephant Bay
Hotel Elephant Bay
Write a Review

112 reviews from our community

Traveler rating
    20
    39
    29
    15
    9
See reviews for
36
40
6
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (29)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (37)
All months
bengaluru
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated in nice green surroundings with a sounding beautiful river flowing at its back yards. The rooms are pretty clean. The restaurant facing the flowing river and green forest where the elephants can be seen is an added attraction. The minus point is that the main entrance of the hotel is at the end of a small... More 

Was this review helpful? Yes
Nelson, Nelson, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Pinnawala is a must see for kids and adults. Elephant Bay Hotel has family rooms, is clean, tidy and friendly. Great place for viewing and feeding the beautiful elephants. Shopping in the main street where elephants come and go is good - many things you won't find elsewhere in Sri Lanka. Riding elephants was a lot of fun especially for... More 

Was this review helpful? Yes 1
Sohar, Oman
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here just 1 night, but it was worth it, the elephants come to the river twice a day and come right up to the back of the hotel. Here you can touch them or feed them with bananas and you don't need to pay the entrance fees to see them at the end of the road. There are... More 

Was this review helpful? Yes 1
Colombo, Sri Lanka
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 25, 2014

Visited there on the Christmas day of 2014 and ended up being utterly disappointed. Their lunch buffet in that messy restaurant area was terrible, no taste, no variations & above all it was so UNCLEAN out there including the dishes, spoons and all. To make things worse, the staff & the rude management was also pretty careless and not seem... More 

Was this review helpful? Yes 2

Travelers are raving about these Pinnawala hotels

Wales
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 5, 2014

We stayed here for one night as we wanted to visit the Millennium Elephant Foundation and also see the elephants wash in the river. the hotel was a little run down but the staff was friendly but for the price you cannot complain. the staff was friendly and the hotel was very quite so we literally had the entire garden... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 12, 2014

The hotel is situated on the river and a view of the elephants is possible...BUT not from all the rooms. Better view are from the open fronted eating area..... OR from a bit along the river side. Hotel is clean & tidy although lighting is a bit hit & miss. Staff are friendly, if a bit slow, Food was OK... More 

Was this review helpful? Yes
Surat, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 20, 2014

The hotel is on Best Location. But Not so clean. They really need to give attention on cleaning of rooms as well as other areas. What one should really go to pinnawala. Food quality is average. We can view elephants in the morning from this hotel.

Was this review helpful? Yes 3
London
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 23, 2014

This larger hotel appears to cater mainly for larger parties, wedding receptions etc. It took them quite a while to let us into our room and even longer (10 pm) for the second room we had booked in advance. The hotel's terrace, which admittedly allows a nice view over the river and the elephant bathing area, was blasted with pretty... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 21, 2014

The Elephant Bay hotel is the perfect location to see elephants up close. It is located on a river which is used by the elephants at the nearby orphanage (ie zoo) to wash and bathe twice a day. Sat on the terrace at the hotel you can see the elephants enjoying a bath and they even wander over to hunt... More 

Was this review helpful? Yes 2
Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 12, 2014

Seeing the elephant and feeding them was the only joy, where my children very much enjoyed watching and interacting with the elephant. Poor and unclean catering, non working tv, and no comfort beds and pillows. It was the first hotel i stayed in when I arrived to Srilanka, however when I went to different places and hotels I get to... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Elephant Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Elephant Bay

Address: Hotel Elephant Bay Road, Pinnawala, Sri Lanka
Location: Sri Lanka > Sabaragamuwa Province > Pinnawala
Price Range (Based on Average Rates): $
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Agoda, Hotels.com and Tingo so you can book your Hotel Elephant Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Dining (9)
Viewed
View from room (7)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Bathroom (2)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Elephant Bay

Top-rated Attractions Nearby
Top-rated Restaurants Nearby