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Cinnamon Citadel Kandy

Travelers' Choice award winner
124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka (Formerly Chaaya Citadel Kandy)
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Best prices for: 1 room 1 guest
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Cinnamon Citadel Kandy
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Cinnamon Citadel Kandy
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1,383 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Cinnamon Citadel Kandy
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bonn
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 15, 2012

The Chaaya hotel in Kandy is really to be recommended. The setting is beautiful. From terrace und the pool you have a great view over the Mahaveli river into the jungle. The pool is very nice and the staff is friendly and helpful. They have also a good breakfast and the rooms are nice. The only thing to be considered... More 

Was this review helpful? Yes 1
Colombo, null, Sri Lanka
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2012

I am a Muslim and this weekend I wanted to make a trip to Kandy. I spoke to the hotel to inquire the HALAAL status of the food what they serve and asked do they serve pork. Apparently I spoke to the F & B Manager if I am not mistaken he is Mr. Sujeewa (Mob. 0718440450) I got a... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 14, 2012

The location was amazing, you felt like you were in the middle of the jungle, but actually you were only a few minutes from Kandy. Best Points The view from our balcony over the river was lovely, we were looking out for crocadiles but didn't see any. The room was luxurious and modern, but was a little small. There was... More 

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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 13, 2012

Very spacious room and very nicely decorated. Its a lovely hotel with very nice buffet selection too.

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Staffordshire Moorlands
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 11, 2012

What a lovely hotel! It is situated outside of Kandy, overlooking the river. As you walk through the reception, you are immediately hit by the sight of a sparkling, clean swimming pool, a low wall and then the river. Then you are taken to your room. We've never had a room with an entrance hall before! but that's what you... More 

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Negombo
1 review
4 of 5 stars Reviewed April 11, 2012

Needed a place to stay for couple of nights (the receptionist expressed surprise when we booked two nights!). We were given fresh wet towels and a welcome drink upon arrival 3 of us stayed -rooms are comfortable, rooms have free wifi, satelite tv channels, and tastefully furnished. Restaurant setting excellent - right next to river - as was room, water... More 

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New Delhi, India
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2012

The Citadel is a lovely hotel in a quaint location! We stayed here for 2 nights and were glad we chose this hotel. We were given fresh wet towels and a welcome drink upon arrival. The check in was smooth, since we booked the place online. Our room was on the first floor, with a beautiful view of the lake.... More 

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Jersey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 7, 2012

This place really did exceed expectations. we stayed for 5 nights here. We went to a supposed 5* on the south west coast after this one and I missed it so much I wish we could have gone back. I picked here because I wanted to stay somewhere with a bit of character, and it was so lovely waking up... More 

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London, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 5, 2012

The Citadel is a lovely hotel in the most beautiful location. We were only meant to stay 1 night but decided to stay an extra night as we were exhausted from all the long, slow car journeys and the setting for the hotel is magical. We had 2 bedrooms and both were spotless and really nicely furnished. The first evening... More 

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 5, 2012

We enjoyed our stay at the Chaaya hotel, mostly the friendly staff. We were there for two nights, rooms are comfortable, rooms have free wifi, satelite tv channels, and tastefully furnished. The hotel is approx 6km from town, overlooking the river. Very scenic and beautiful. Breakfast is buffet style, we enjoyed the food and highly recommend Chaaya overall! Good value... More 

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