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Swiss Residence

No. 23, Bahirawakanda, Kandy, Kandy, Sri Lanka
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Swiss Residence
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Ranked #47 of 53 Hotels in Kandy
A recent review
4 of 5 stars reviewed 4 weeks ago
Kelum K Colombo, Sri Lanka
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Delhi, India
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the Swiss Residence at Kandy. Right from the very start, the staff was arrogant. We asked them the places to visit in Kandy. They said to ask the guide and not them. The dinner they provided as a part of Half Board was horrible. We were hungry at 9 30 PM itself. We asked the reception to... More 

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Colombo, Sri Lanka
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8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Thought to stay in this hotel by a 50% offer given by a credit card company. Choose the HB option and with me my wife and 1 year 4 month old baby was there. Even though we stayed there with 50% offer it never worth for the amount we paid. This is a very old hotel and to access the... More 

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Travelers are raving about these Kandy hotels

Colombo, Sri Lanka
1 review
4 of 5 stars Reviewed 4 weeks ago

heva is set high above Kandy with stunning views of the town and surrounding hillsides. It is truly a haven from the bustle of the town and offers a relaxing and stylish environment where the staff cater to your every need. There is an excellent and interesting menu of delights of high quality and with attentive service.

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Kandy, Sri Lanka
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I went their for a meeting and didn't had the opportunity to explore the place much. But the staff treated us very well and I enjoyed the food as well. Hotel is situated in a nice place and people can get a good nice view over Kandy as well.

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Goa, India
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

terrible place. we stayed for 2 nights recently. bad bathrooms, bad rooms, musty smell no protective grills to windows no fans bad linen only hand shower, no shower in bathroom water pressure less bad maintenance bad cleanliness horrible food, you are in trouble because no food joints nearby and the food in restaurant of hotel is worst ever. totally avoid... More 

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Chennai (Madras), India
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 30, 2015

The Hotel is located in high place, near a Buddha statue, cool and quiet. The restaurant serves good food. The shopping inside the hotel is cool with a nice person who sells gift articles. The lobby is large. The rooms are clean and efficient.

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Sydney, Australia
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 29, 2015

We stayed at this hotel just one night when passing through Kandy. It suited our needs. We got a good price. Though, the bed was really hard and we woke with sore backs. The bathroom was a bit old and needed a thorough clean. But it was ok. The breakfast has good options and I enjoyed the French toast and... More 

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Kandy, Sri Lanka
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 4, 2015

The location of Swiss Residence which is situated in Kandy, the most attractive division in SriLanka is very impressive. But, beauty is not the unique reason of success of a tourist hotel. I am completely disappointed about the service and the way they communicate with us. The staff in this hotel does not know how to respect and to give... More 

Was this review helpful? Yes 3
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 1, 2015

Quality of the rooms are so poor. Bathrooms were terrible. Though they say they provide tea coffee, the provided sugar and coffeemate are not enough for two. When we requested for more, they refused to provide and said, we can't provide more than that for a day. So we had to order the tea separately. We wasted our money on... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 29, 2015

A great Victorian style building with large rooms and great lake view. Hotel staff, especially Front Desk and team room service, very friendly and accommodating. Walking distance form the lake, the Tooth Temple of Buddha, and some of the other attractions.

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