We stayed in Hotel Topaz for two nights. The whole room was full of bed bugs and we could not sleep for two nights. Kids were really scared as they had not seen such insects before. We asked the hotel staff to change the beds and they brought another mattress which was also full of bed bugs. Eventually, they got... More

The rooms in this place were in terrible condition; we checked in and found the locks on the doors were damaged, the airconditioner hanging off the wall, light fittings broken and the doors to the tiny balcony unsecure (this in a ground floor room). We refused to stay there and were shown to another room but it was in a... More

This hotel has the best location, above the city of Kandy, with the most wonderful view. You do need a car or a tuk-tuk, though, it is to far to walk in the hot climate. They have a nice pool, a cozy bar, and a few shops in the lobby. The hotel is old, and could do with some new... More

Stayed here on an overnight two day tour to Kandy and the hil country. Don't know if that was why we were given poor rooms but......first room we were shown into had been trashed and beds were all over the place and not made up, (in fact the beds were in parts all over the room)towels were thrown on the... More

We only stayed here one night and were fortunate to have been given an upgrade to a suite. The hotel is a long and very steep climb from Kandy and definately is not walkable. The staff were extremely friendly and absolutely nothing was to much trouble. The restaurant was extremely busy and perhaps not big enough for the number of... More

We stayed at the Topaz for one night on a 4 day tour. The setting is very nice, though up a very steep hill from the town, and the are very gardens well kept. The hotel generally is OK outside and in the public areas, including the restaurant, with a pretty good evening buffet and excellent breakfast, service was rather... More

We were given friendly service at every turn and the view from the fourth floor was absolutely stunning! The food wasn't too bad, considering what we were paying but I felt that our suite was a tad dusty. More

Rooms were very good and had a lovely view of the hills around Kandy. Hotel is located on top of a hill and is not walking distance to the centre of town (tuk tuk costs about 300-350r). Nice bar with free wi-fi. Service was very good. Our dinner in the restaurant was disappointing. More

I am glad we did not have to walk to the hotel since it is located on a hilltop, and the road is rollercoaster-like with ups and downs and twists and turns. The reception area is grand with a bar and a jewellers shop (I wonder how many customers they have in an average day). The room we had was... More