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Hotel Topaz

Anniewatte, Kandy 20967, Sri Lanka
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Hotel Topaz
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391 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night and after a few problems with air conditioning in rooms we then found out that dinner was unavailable in restaurant due to function. They did arrange transport to their sister hotel and food was lovely. Service was excellent but just a bit remote for us although views were stunning.

Was this review helpful? Yes 1
Nottingham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in the Hotel Topaz just outside Kandy in Sri Lanka. Beautiful location in the hills with spectacular views. Nice & comfortable. Travelling as a single woman on my own, I found the staff helpful especially the female guest relations officers who were exceptionally pleasant and keen to assist during my stay. Rates very reasonable & you can request the... More 

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Kandy is stop of our Sri Lanka tour. Wonderful place full of beautiful green landscapes. The hotel is on the top of the mountain with best view overlooking Kandy. Basic amenities. Good bathroom. They give us a room on the last floor especially for the hooneymooners and the room was lovely arranged for same purpose. Having breakfast and dinner in... More 

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Kochi (Cochin), India
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a beautiful hotel on top of a hill just 1.2km from kandy lake very friendly staff and very accommodative we had asked for a change of room to a higher floor and they gave it to us the next day very nice rooms and excellent washroom very nicely furnished very good mini bar The pool is not in... More 

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Melbourne, Australia
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015

wonderful hotel with great location friendly and well trained staff nice front desk staff with good information buffet breakfast very good excellent variety bed very comfortable nice room setting with view over kandy great outdoor pool with beautiful trees and flowers

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you so much for your delightful comments and feedback based on your stay at Hotel Topaz. In our endeavor to provide our guests the best possible experience, such feedback on our location, ambiance, rooms, services and dining options. Thank you for your valuable comments. It will certainly be our pleasure to welcome you once again. More 

Chennai (Madras), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 25, 2015

The approach to the hotel might be a little bumpy but the view at the top more than makes up for it. The newly furbished rooms at Topaz are really comfortable, neat and pretty modern. You could ask to see the room, before you check-in. The food can be a little better, but at the rates you are paying, this... More 

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for staying at Hotel Topaz and for your kind recommendation. We are delighted to note that you enjoyed your stay and appreciate your compliments on the courteous services of our team. We trust you will stay with us again and enjoy more of our facilities and true hospitality. More 

Kandy, Sri Lanka
2 reviews
5 of 5 stars Reviewed May 21, 2015

I've Stayed at Rose Floor which has a mountain view.Facilities are fine and equipped with modern items.Food was superb.Helpful staff.Large garden area available for walk and fun.value for money.Great location for Photo shoots.

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We would like to thank you for a glowing review post your stay. It gives us great pleasure to read that you and your beloved enjoyed your stay in one of the rose floor rooms which are strictly reserved for honeymooners.we have shared your feedback with the entire team who are glad to have received the same. We... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 18, 2015

What a place great view over kandy lake and buddha. Roo m very well appointed very clean great wi fi. Relaxing hotel great staff well presented very polite.. would highly recommended. Great pool spa massage areas.

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for staying at Hotel Topaz and for your complimentary review. We are delighted to note that you had an enjoyable stay with us and appreciate your encouraging feedback. We also thank you for recommending us on this forum and look forward to welcoming you again to enjoy more of our services and superstitious hospitality. More 

Colombo, Sri Lanka
Level Contributor
7 reviews
5 of 5 stars Reviewed May 18, 2015

The hotel has wonderful location with most supportive and efficient staff. The rooms are quite comfortable and offer a very picturesque view of the mountains. The resturant location is beautiful with stunning view. A good holiday destination with a relaxing environment at the hotel.

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your positive review. We are delighted to note that you had great stay and appreciate your compliments on our services, facilities, location and friendly staff. We are looking forward to welcoming you again! More 

Singapore
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 18, 2015

Stayed here in May 2015. Super friendly staff with five star service. Love the view also. Rooms are also really good and clean. Highly recommend this hotel, far far better than some five star hotels in Kandy. Had breakfast here and that one is also good (Not excited but good). Had enough options. Transport from hotel to Kandy was bit... More 

Was this review helpful? Yes 1
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We would like to thank you for a great review post your stay. It gives us great pleasure to read that you enjoyed your stay with us.we have shared your feedback with the entire team who are glad to have received the same. It is feedback such as yours that inspires the team and myself to strive harder... More 

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