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All 193 Kandy B&Bs / inns

Hotel Topaz

3.5 of 5 Bed and Breakfast   |   Anniewatte, Kandy 20967, Sri Lanka
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Ranked #59 of 193 Kandy B&B and Inns
A recent review
4 of 5 stars reviewed 6 days ago
wallace269 Oldham, United Kingdom
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275 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oldham, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we stayed 2 nights at the topaz.its location is 1.5km from town centre up top of a high hill,which is perfect for views over kandy and you are away from the mayhem of kandy traffic noise. our room was on the 2nd floor and was really nice being modern and spacious,the usual flat screen tv with sat channels,bathroom had a... More

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your kind review. We are glad that you had a good experience at Hotel Topaz and that we were able to make a lasting impression on you eventhough the choice & the alternative options of food was not upto your expectation. However, we thank you for your time in writing the feedback. Should you wish... More

Prague, Czech Republic
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in this nice hotel. It took a little bit effort for our driver to take us up there. But the view from our room was worth it! On the windows was written "Beware of monkeys. Keep the windows closed" that was comical for us :)). The staff is very polite and helpfull. The only thing... More

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, It is such a pleasure to note that you have had a wonderful experience at Hotel Topaz, and that we have been able to give you the quiet and relaxing stay you have wanted. It is a great motivator for our team to know that you have enjoyed yourself whilst with us, and total satisfaction on your part... More

Seattle
Contributor
12 reviews 12 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long day of travel, Hotel Topaz's comfortable, clean room was most welcome. The staff was very accommodating and helpful. The breakfast buffet offered a large selection of local favorites. The fresh fruit selection including perfectly ripe mangos and papaya was a real treat. Free wifi was available in the lobby area. I only wish our stay was longer!

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, What a thrill to read your review of Hotel Topaz, and it was definitely an encouragement to our Team, who strive to give you a stay that is perfect and unique in every way. A very personalized service is our forte, and it is something we love to do to ensure that your stay with us is memorable... More

Skipton, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location for panoramic views of Kandy city and surrounding mountains. Staff very attentive and friendly, room was clean and modern. Buffet food was plentiful but disappointing in presentation and quality

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We thank you for your four star review.we are glad that we have succeeded in giving you some fantastic memories in Sri Lanka and at Hotel Topaz. Thank you for some really lovely comments in your review and for sharing your experience with other travelers. We also noted your observations which we will surely make it a point... More

Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Reaching here it's challenge (As it is on hill) but staying here is more than worth. Awesome View and great atmosphere. Very nice hotel, Healthy breakfast and great staff. Nice collection of gems ornament in the shop in the Lobby as well.

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your great five star review. We are delighted that you had a memorable stay at Hotel Topaz enjoying the great variety of sumptuous food on offer during breakfast and our warm hospitality. Your high recommendation of the hotel would indeed assist other travelers to find the right place to stay in kandy. Thank you! We... More

New Delhi, India
1 review
4 of 5 stars Reviewed 2 weeks ago

It is a nice hotel with beautiful view of surrounding hills and green valley. The staff very nice and smiling, specially Rasika, the guest relation officer. Check-in, check-out were smooth. Would like to stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you very much from the entire Hotel Topaz team for having the previllage to read a happy note in few lines. It is so nice to see success in our efforts to give you the most memorable, enjoyable and unique experience at Topaz.More than anything, we love the fact that you have promised to come back in... More

Oman
1 review
4 of 5 stars Reviewed 3 weeks ago

The experience we had during our stay in Topaz in the last week of July ,I don't find words to express how happy we were with the kindness and professionalism I received from Ms. Aruni the Guest relation officer .We felt it was above & beyond the limit of our expectation in service .Regarding the room was spacious ,clean and... More

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your kind review. We appreciate very much your sentiments expressed and are glad that you and your family had a pleasant experience at Hotel Topaz.you are more than a special guest! Once you walk into Topaz, you become family, and we do take care of our family very well. We love it that your stay... More

Kuala Lumpur
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of the things we still feel and think about was the food... It was an amazing selection of Sri Lankan and western food. The reception was really friendly.. great view at the hilltop.. spacious room. Free wi-fi at lobby. Service was fast. Minor cons for me: water heater was a bit inconsistent & there were no room slippers. But... More

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your kind review. We are happy that you had an overall memorable stay at Hotel Topaz enjoying excellent food choices, service and facilities while being accommodated in one of our fully equipped modern rooms. Having indulged in our warm hospitality,We also have made due note of your observations regarding the lacking amenity.we hope your next... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The Guest Relations Executive 'Rasika' was extremely friendly! We stood one night, asked for a room with a view and she managed the best room of the hotel (top floor) for us! Thank You! Would come again. The rooms are very spacious and modern style renovated.

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your five star review of Hotel Topaz Kandy. We are delighted that you enjoyed your stay indulging in our warm hospitality. We thank you for your encouraging feedback on our rooms/facilities & the services with special attention by our Guest Relations Executive Rasika and the team.we look forward to welcoming you on your next visit... More

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Everything was good except that they messed up the reservation and they did not do their best to resolve it! The food was okay, not a lot of variety. The dining are was not very appealing and if there were better ambiance, it would make the hotel experience much more enjoyable.

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, First of all allow us to extend our humble apologies while thanking you for taking time to bring to our attention your recent most experience at The Check In,Rest assured your feedback has our full attention. We will surely be taking serious note of your comments and inquire as to what made your reservation not in order. All... More

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Additional Information about Hotel Topaz

Address: Anniewatte, Kandy 20967, Sri Lanka
Phone Number:
Location: Sri Lanka > Central Province > Kandy
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Topaz 3.5*
Number of rooms: 75
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