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Hotel Topaz

Anniewatte, Kandy 20967, Sri Lanka
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Hotel Topaz
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Hotel Topaz
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360 reviews from our community

Traveler rating
    56
    159
    82
    36
    27
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58
176
15
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rugby, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights on our Sri Lanka tour. It was high up with views across Kandy and the surrounding country. It was not central but no attractions seemed far away by car. The accommodation was comfortable and the rooms were well appointed and spacious. Food at the hotel was some of the best we had in Sri... More 

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Contributor
17 reviews 17 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights whilst in Kandy on our tour of Sri Lanka. The welcome from the customer relations staff was exceptional and very much appreciated. This modern looking hotel is situated in the hills giving a spectacular view over Kandy. Our room on the fourth floor, the Rose floor, is advertised as dedicated to honeymooners - so... More 

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Trincomalee, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I visited hotel topaz after our wedding on March. This is a very classy hotel with spectacular views. The buffet had number of choises and was extreme tasteful. Specially the staff is very professional and friendly and was pleasing to serve us. If you need to have pleasant stay at kandy, topaz is the place !

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sayalonga
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night only on our way back to Colombo airport. We were given a room on the 4th floor, which I guess was added to the hotel sometime as the lift only goes as far as the third floor. Had great views over the surrounding countryside and mountains. Room was large, clean and very comfortable. Only negative was... More 

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Bromley, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night whilst in Kandy on our tour of Sri Lanka and is situated in the hills overlooking Kandy. We had a nice large clean room with a well appointed walk in shower bathroom and all the trimmings. We opted to have dinner in the hotel as we arrived after dark and were tired from our day... More 

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are glad to receive a four star rating for your stay at Hotel Topaz. It is encouraging to learn that you enjoyed our cuisine and liked the hotel’s location. Having indulged in our true hospitality, we do hope your next stay in kandy would be at our hotel. Thank you for your patronage. More 

milton keynes
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for just one night on a tour, Having previously had 2 nights at the Sigiriya Hotel. We were not disappointed with the room quality however the restaurant was a bit lacking, I'm not sure if it was just they were very busy and unable to keep stocked up. I had to ask for basics like bread and... More 

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your time in writing a detailed review of your experience at Hotel Topaz.The scenic beauty surrounding city & the mountains, which gives the hotel a resort atmosphere, is cherished by many a guest. We appreciate your encouraging feedback on our services and facilities and your constructive observations regarding the dinning experience too. We do hope... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 13, 2015

The room was a standard business room, had minor issue with the bathroom which was quickly resolved. Rooms could be updated with newer sheets. Two problems I had - air conditioner hit the bed directly so I was either freezing or very hot (had to turn it off eventually), and shower did not hear up at night (was advised that... More 

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are happy that you liked the scenic location of the hotel with the lake and its surroundings. Your constructive observations indeed facilitate us to correct our shortcomings.We value your patronage and we do hope we will see you again at the Hotel. More 

Durham, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 9, 2015

This was our Kandy hotel on our Sri Lanka tour.The hotel is very nice and clean with a nice bar which does good cocktails.We had the buffet in the restaurant which was very pleasant . Gem store seemed to have competitive prices.

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your time in reviewing Hotel Topaz. We are happy that you had a comfortable stay with us enjoying the facilities on offer and great cuisine. Having indulged in our true hospitality, we do hope your next stay in kandy would be at our hotel. Thank you for your patronage. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 9, 2015

Good views from the room, friendly staff and nice rooms. We had the suite room at the second floor. Th room itself was nice, good quality furnishings with a good view despite just being on the second floor. Good but simple spread of breakfast and the dining hall also has a good view. Go upstairs to the roof top for... More 

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are delighted with your four star review. We are happy that having had a good stay, you have taken fond memories back home. This is what we at Hotel Topaz endeavor to provide our valued guests with.almost every guest have positive feedback about their stay in in any of the rooms they are provided with, which entitles... More 

Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed here 5 nights and had different trips around in the district and visited nice attractions. Kindly personell and good service. Not The best restaurant in Sri Lanka, but absolutely acceptable! Clean rooms. One thing that irritate us was a man who was too interesting to visit his Jewellry shop near The lobby in The Hotel.

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FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are delighted that you had an excellent stay at Hotel Topaz and thank you for bringing to our attention your observations. We look forward to welcoming you again on your next trip to Kandy. Thank you for staying with us. More 

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