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Hotel Topaz

Anniewatte, Kandy 20967, Sri Lanka
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Hotel Topaz
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Hotel Topaz
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372 reviews from our community

Traveler rating
    57
    169
    83
    36
    27
See reviews for
59
181
18
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colombo, Sri Lanka
Top Contributor
96 reviews 96 reviews
32 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is once of the oldest hotels in kandy. There are two properties next to each other ; topaz and tamarind. The topaz has a very nice mountain view as well as the Kandy city view. We opted for Kandy city view. The hotel was renovated recently and rooms are spacious, very comfortable and fitted with all modern amenities .... More 

Was this review helpful? Yes
Reading, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night at this 3 star hotel. We was on a tour so the hotel was booked as part of the tour. It was a nice hotel with friendly staff. We had a lovely room that look d over Kandy. On the whole it was a lovely little hotel, but it was let down by one of the chefs... More 

Was this review helpful? Yes
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your time in writing a detailed review of your your experience at Hotel Topaz. The scenic beauty surrounding the mountains, which gives the hotel a resort atmosphere, is cherished by many a guest. We appreciate your encouraging feedback on our services and facilities and your constructive observations which we have taken corrective measures already. We... More 

Warrington, United Kingdom
Top Contributor
251 reviews 251 reviews
45 hotel reviews
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night on our 3 day tour. I did not particularly like Kandy its self as the traffic was terrible. Only one lane in and one lane out squashed in like sardines in tin cans. The hotel was up the mountain and it was again very narrow, we had a lovely room with great views. We... More 

Was this review helpful? Yes 3
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewr, It is a pleasure to note that you enjoyed some memorable moments in your stay with us and thank you for your understanding. We appreciate your constructive observations, which we have made due note of. However, we are sorry for any inconvenience you faced and hope they would not deter you from visiting us again and enjoying our... More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is perched above Kandy with super panoramic views. The room was superb, clean and very comfortable. The dining room gets very crowded and noisy. The hotel is a bit isolated, so you need a car to take you to Kandy. There is a nice pool, but it is situated 200 metres down a windy path

Was this review helpful? Yes 1
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, It is a pleasure to note that you enjoyed some memorable moments in your stay with us and thank you for your understanding. However, we are sorry for any inconvenience you faced due to the irregular busy timings at the restaurant. We do hope you will stay with us again in the future. We value your patronage. More 

Rugby, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

We stayed here for two nights on our Sri Lanka tour. It was high up with views across Kandy and the surrounding country. It was not central but no attractions seemed far away by car. The accommodation was comfortable and the rooms were well appointed and spacious. Food at the hotel was some of the best we had in Sri... More 

Was this review helpful? Yes 2
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are delighted with the four-star review of your stay at Hotel Topaz and are indeed encouraged by your positive feedback. Having had a pleasant stay indulging in our facilities on offer and true hospitality, we do hope that your next stay in kandy will be spent in our hotel. Thank you for your valued patronage. More 

Contributor
18 reviews 18 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 17, 2015

We stayed here for two nights whilst in Kandy on our tour of Sri Lanka. The welcome from the customer relations staff was exceptional and very much appreciated. This modern looking hotel is situated in the hills giving a spectacular view over Kandy. Our room on the fourth floor, the Rose floor, is advertised as dedicated to honeymooners - so... More 

Was this review helpful? Yes 1
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are delighted with your four star review. We are happy that having had a good stay, you have taken fond memories back home. This is what we at hotel topaz endeavor to provide our valued guests with.every guest do have positive feedback about their stay in the Rose Floor which entitles them to a multitude of facilities... More 

Trincomalee, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 17, 2015

My husband and I visited hotel topaz after our wedding on March. This is a very classy hotel with spectacular views. The buffet had number of choises and was extreme tasteful. Specially the staff is very professional and friendly and was pleasing to serve us. If you need to have pleasant stay at kandy, topaz is the place !

Was this review helpful? Yes 2
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for taking the time to write such a detailed, positive and wonderful feedback ! We were thrilled to read that we met all of your expectations, that you very much enjoyed our hotel, its staff and its food! And thank you for recommending us so highly and we sincerely look forward to the opportunity of welcoming... More 

sayalonga
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 7, 2015

Stayed for 1 night only on our way back to Colombo airport. We were given a room on the 4th floor, which I guess was added to the hotel sometime as the lift only goes as far as the third floor. Had great views over the surrounding countryside and mountains. Room was large, clean and very comfortable. Only negative was... More 

Was this review helpful? Yes 1
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for taking valuable time to write a review for us here at Hotel Topaz and thank you for sharing your experiences with the readers on this forum – it provides them with independent comments as well as providing us with important feedback. Your expressed thanks and kind comments are much appreciated. All our staff here work... More 

Bromley, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 27, 2015

We stayed here one night whilst in Kandy on our tour of Sri Lanka and is situated in the hills overlooking Kandy. We had a nice large clean room with a well appointed walk in shower bathroom and all the trimmings. We opted to have dinner in the hotel as we arrived after dark and were tired from our day... More 

Was this review helpful? Yes 1
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We are glad to receive a four star rating for your stay at Hotel Topaz. It is encouraging to learn that you enjoyed our cuisine and liked the hotel’s location. Having indulged in our true hospitality, we do hope your next stay in kandy would be at our hotel. Thank you for your patronage. More 

milton keynes
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 25, 2015

We stayed here for just one night on a tour, Having previously had 2 nights at the Sigiriya Hotel. We were not disappointed with the room quality however the restaurant was a bit lacking, I'm not sure if it was just they were very busy and unable to keep stocked up. I had to ask for basics like bread and... More 

Was this review helpful? Yes 1
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your time in writing a detailed review of your experience at Hotel Topaz.The scenic beauty surrounding city & the mountains, which gives the hotel a resort atmosphere, is cherished by many a guest. We appreciate your encouraging feedback on our services and facilities and your constructive observations regarding the dinning experience too. We do hope... More 

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