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Hotel Hilltop

200/21 Bahirawakanda | Peradeniya Road, Kandy, Sri Lanka
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447 Reviews from our TripAdvisor Community

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Kandy, Sri Lanka
Level Contributor
12 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I called several times (at least 10 throughout various times of the day) and even emailed them to try and reserve a table. I received no response and no one ever picked up the phone. We arrived to empty table that apparently had been reserve. When I asked someone who worked there about if anyone answers their phone lines, he... More 

Helpful?
Thank thomasC9718ZQ
Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The very descent hotel with nice rooms and food. The staff is very good and understanding. Room service is very quick and perfect. Food quality is very good. Al-a-cart menu is nice and good as per indian food. The buffet is bit higher in cost and overrated. Bit noisy but should not be issue. Location is good many food options... More 

Helpful?
Thank Prash_Thak
Nipuni S, Manager at Hotel Hilltop, responded to this review

Dear Valued Guest, Thank you very much for visiting Hotel Hilltop and for sharing your experience on Trip Advisor. We really appreciate your keenness in sharing your sincere thoughts with us and also thank you very much for the applause given as well. We regret that you had to face some inconveniences during your stay due to noise and we... More 

Ayr, United Kingdom
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with my wife for 2 days whilst touring Sri Lanka. On arrival all seems perfectly acceptable. However access to rooms is a fair trek away via many corridors and ramps. The bedroom itself was Ok but within 5 minutes of being in room it became very aware that this hotel was built at a time where noise insulation... More 

Helpful?
Thank ETelford
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Positives - Lavish buffet - morning and dinner Good staff Very good toiletries Helpful staff Good location - the hotel is situated up on the hill from where one can view entire Kandy from one's room Negative - Wi-Fi service can be improved ACs installed in rooms shall have automatic option so that it doesn't operate on same temperature throughout... More 

Helpful?
Thank Komal P
Nipuni S, Manager at Hotel Hilltop, responded to this review

Dear Valued Guest, Thank you very much for visiting Hotel Hilltop and for sharing your experience on Trip Advisor. We really appreciate your keenness in sharing your sincere thoughts with us and also thank you very much for the applause given as well. We regret that you had to face some minor inconveniences during your stay and we surly will... More 

Melbourne, Australia
Level Contributor
145 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 1 week ago

A large dining room with the most expensive buffet in town. Unfortunately the quality does not justify the price premium. the only advantage is that if you are already staying somewhere up the top of the hill you can avoid a walk into town and the climb back up. I suggest that you get a cab into town anyway.

Helpful?
Thank IanD64
Nipuni S, Manager at Hotel Hilltop, responded to this review

Dear Valued Guest, Thank you very much for visiting Hotel Hilltop and for sharing your experience on Trip Advisor. We really appreciate your keenness in sharing your sincere thoughts with us and also thank you very much for the applause given as well. It truly saddens us to see that the culinary experience was not satisfactory to you and we... More 

Travelers are raving about these Kandy hotels

Kamala1943
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff friendly. Large rooms with good view. The bathroom was very small, hardly space to move around. Stayed only one night. Had dinner & breakfast. Food was good. The access road need urgent repair.

Helpful?
Thank Shelton N
Nipuni S, Manager at Hotel Hilltop, responded to this review

Dear Valued Guest, Thank you very much for selecting Hotel Hilltop as your holiday destination and staying with us. We are happy to note your lovely comments on the attentive staff members of the hotel and thank you very much for the suggestive comment on repairing the road as well. Trust that you would come back to Hotel Hilltop to... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Hilltop seems a fairly nice mid range hotel when you first arrive. Reception area, pool, bar and dining areas are all nice enough. The rooms are spacious enough and the bathrooms ok. So far so good. Unfortunately no one who has any idea about prevention of noise transmission in a building had anything to do with the design and construction... More 

Helpful?
Thank Andrew W
Toronto
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights in December. Overall, the hotel is nice enough. The rooms are tired though. Service overall was quite good. Crib was available for us. They did originally put us in a room 2 floors down from the main entrance, with no elevator to use. We asked to be moved to the main floor due to... More 

Helpful?
Thank goingmyway74
Nipuni S, Manager at Hotel Hilltop, responded to this review

Dear Valued Guest, Thank you very much for visiting Hotel Hilltop and for sharing your experience on Trip Advisor. We really appreciate your keenness in sharing your sincere thoughts with us. We regret that you had to face inconveniences during your visit to us and we apologize very much on the concerns. We hope that you would give us another... More 

Leiden, The Netherlands
Level Contributor
155 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No complaints about this hotel - the rooms are spacious and clean, and have a good bathroom, a bit worn out though. The tap in the sink only produces warm water. A small road leads up to the hotel from the centre; no sidewalk there so it safer to go by tuk tuk (around 300 rs). The dinner buffet is... More 

Helpful?
Thank davidoffski
Nipuni S, Manager at Hotel Hilltop, responded to this review

Dear Valued Guest, Thank you very much for visiting Hotel Hilltop and for sharing your experience on Trip Advisor. We really appreciate your keenness in sharing your sincere thoughts with us and also thank you very much for the applause given as well. Furthermore, many religious places are located around the hotel and the chanting from them is a frequent... More 

Colombo, Sri Lanka
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

the design of the rooms are in such a way that all the out side noises filled in to the room through bathroom lovers that are open to the corridor. Sounds in the corridor and sounds of the main hall were filled in the room day and night. At night it was quit annoying to hear the sound of people... More 

Helpful?
Thank Venuja
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