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Earl's Regency

84 Tenna Kumbura, Kandy 20000, Sri Lanka
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Earl's Regency
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1,090 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barcelona, Spain
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Entered our old room to an unpleasant musty smell, tried to bear it but we couldn't, very unpleasant, the room and bathroom is old but big. We requested a room change to the newer section and was moved with no issues. Didn't try the food. Only stayed one night. Wouldn't stay here again. Staff were very nice.

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India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

A few minutes from downtown Kandy.This is a stunning hotel. Wonderful food, beautifully decorated rooms with great facilities, pool with fabulous views of the surrounding hills, and helpful, friendly staff.

Was this review helpful? Yes 1
Boulder, Colorado
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for a night while in Sri lanka, and was not disappointing at all. Everything from checking in to check out was so smooth. The staff are very welcoming and pleasant, and would go out of thier way to make sure your stay is comfortable. Food on the other hand was great too with a wide selection. Swimming pool... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A magical view . Lovely rooms . Our room had a wooden floors and bathroom had jacuzzi tub as well . The view is breathtaking. Cool and pleasant even in summers . Room service is very quick as well as house keeping . The complex is a huge area .. breakfast is lavish and they catered to all needs and... More 

Was this review helpful? Yes 2
Ascot
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The reception staff are great. Really helpful and welcoming. The room was nice and the surroundings are lovely. The buffet restaurant was also lovely and the staff in here were great. The Indian restaurant could have been better, our waiter didn't really understand us and the food was average at best. The bar & lounge had live music on every... More 

Was this review helpful? Yes 1
Yohan A, Assistant Manager - Online Reputation at Earl's Regency, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Earl's Regency as your holiday getaway in the midst of the hill country. Further to the comments you have mentioned, we are deeply disappointed to hear that the overall level of service has not been able to meet your desired expectations. Please accept our sincere apologies for... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Enjoyed my stay in this hotel. It was a pleasant surprise when the hotel staff told us that we were upgraded to a suite. This could be because we went during the lull travel period and there was vacancy. We were served welcome drinks and hot towel when we checked in. Bed was comfortable. Bedroom slippers were provided. The suite... More 

Was this review helpful? Yes 1
Yohan A, Assistant Manager - Online Reputation at Earl's Regency, responded to this review

Dear Valued Guest, Thank you for your kind appreciation of the overall facilities and the services that the hotel had to offer during your stay with us. Also, we are delighted to note that you have enjoyed the upgrade you have received to the presidential suite and thought it was indeed a great incentive. Serving you during your stay with... More 

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel from 16th may to 18 th may 2015. It's a wonderful property. At first I was a little reluctant to take this booking as I had read mixed reviews about this property, but my tour organisers (Olanka travels, Colombo) insisted that I take this booking. The rooms are pretty large with a nice balcony over... More 

Was this review helpful? Yes 2
Yohan A, Assistant Manager - Online Reputation at Earl's Regency, responded to this review

Dear Valued Guest, Thank you very much for the time devoted in sharing your experience following your recent stay with Earl's Regency Kandy. We are truly delighted to note that your stay has indeed been enjoyable despite the your hesitation prior to booking and that we were able to serve you to make your stay indeed a memorable experience. Also,... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Earls is a renowned hotel, offers a comfortable stay. We are a family of four and hence had asked for adjoining rooms. The manager upgraded us to a deluxe room, and they were fab. The weather in Kandy was just right when we visited, with a slight drizzle. The pools and the play area keeps kids occupied. Food at the... More 

Was this review helpful? Yes 1
Yohan A, Assistant Manager - Online Reputation at Earl's Regency, responded to this review

Dear Valued Guest, Thank you selecting Earl's Regency as your desired holiday getaway destination and for the time devoted in posting this valuable feedback on Trip Advisor. We are glad to note that you have enjoyed the upgrade you have received to a deluxe room and the facilities which you thought was a fabulous incentive. Also, thank you for your... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I went here for our honeymoon. From the time we stepped in to the hotel the hospitality that we received was amazing. The lady who was in the reception(unfortunately we have forgotten her name by now) gave us the most amazingly warm welcome. The view from the room was out of this world and my favorite parts... More 

Was this review helpful? Yes 1
Yohan A, Assistant Manager - Online Reputation at Earl's Regency, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Earl's Regency as your romantic destination to celebrate your special occasion. Also, thank you for the time devoted in sharing your experience following the stay at Earl's Regency Kandy. We are much obliged by your sincere acknowledgment of the attentiveness of our staff particularly the service you... More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel, stunning views and as always in Sri Lanka the people are friendly and accommodating! Had the most delicious Indian meal in their restaurant! I would highly recommend to anyone visiting Kandy to stop by and visit the hotel. We are even considering getting married there next year!

Was this review helpful? Yes 2
Yohan A, Assistant Manager - Online Reputation at Earl's Regency, responded to this review

Dear Valued Guest, We are truly enthusiastic to note the wonderful comments you have made in your valuable review following your stay at Earl's Regency. Particularly, we are delighted to note that you have had a wonderful experience on the culinary expertise of the hotel. Thank you for your patronage and recommendation granted to our property for the benefit of... More 

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