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All 47 Kandy hotels

Earl's Regency

4.5 of 5 Hotel   |   84 Tenna Kumbura, Kandy 20000, Sri Lanka
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Ranked #13 of 47 Hotels in Kandy
A recent review
3 of 5 stars reviewed today
Padma S Dubai, United Arab Emirates
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811 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed today NEW

This is my honest opinion about this hotel. My husband & I stayed here for 1 night on our way to Nuwara Eliya. First thing we noticed was that the traditional "Ayubowan" with a welcoming smile was missing despite the lobby being empty. There were a few front office staff at the desk. No one did make a real attempt... More

Was this review helpful? Yes 1
Goa
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed today NEW

A beautifully designed hotel that compliments the city. Spacious rooms and scenic views. Unfortunately it's quite a walk from the main building which houses the reception and restaurants to the rooms. BBQ night was great. Breakfast had cuisines from all over the world! Had a few issues with the bathroom though. But nothing major. Didn't get our fruit basket either... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This was a 2 night stay during our wonderful honeymoon, and the Earls Regency welcomed us warmly, with a cold towel and complementary drink - before escorting us to our room. We were impressed with how clean and comfortable our room was, however we were slightly disappointed with the view from the balcony (considering we had been 'upgraded' for our... More

Was this review helpful? Yes 1
Rotherham, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed here one night as part of a weeklong tour for our honeymoon, and unfortunately the hotel had us down to stay the previous night. However this was remedied whilst we had a welcome drink in reception and due to how full the hotel was we were upgraded to a junior suite at no extra charge, as we... More

Was this review helpful? Yes 2
GM-Earls, General Manager at Earl's Regency, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Earl's Regency and for the time taken in sharing your valuable feedback with us. Our sincere apologies for any inconveniences caused due to the miscommunication with regards to your booking and despite this fact, we are extremely pleased to note that the property has met your expectations and that... More

Colombo, Sri Lanka
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Having decided to book into the hotel with not many opinions left at the peak of the holiday season, I was a bit skeptical at first but the it turned out great. The staff are well trained and hospitable. The buffets are well balanced and laid out. The chefs are talented And interactive to fill in anyone with questions about... More

Was this review helpful? Yes 1
GM-Earls, General Manager at Earl's Regency, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Earl's Regency and for the time taken in sharing your valuable feedback with us. We are glad to note that the property has met your expectations and that you have enjoyed your stay with us. Your concerns and appreciation is of utmost importance to us in our strive to... More

Kandy, Sri Lanka
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is located near a branch of the Mahawelli river. It is in Thennekumbura. As well as it is cost a little bit more,all the workers in that place gives us good facilities and they are kind. The view of the river and the surround is nice.

Was this review helpful? Yes 1
GM-Earls, General Manager at Earl's Regency, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Earl's Regency and for the time taken in sharing your valuable feedback with us. We are glad to note that the property has met your expectations and that you have enjoyed your stay with us. We thank you for your patronage and sincerely look forward to welcoming you back... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A good hotel for business or any traveler. I stayed in this hotel while on business tour and enjoyed my stay. Very good breakfast menu that included continental as well as Indian dishes on the menu. However, there another incident that actually put me off at the time of checkout. My company booked Airport pick and drop through this hotel.... More

Was this review helpful? Yes 1
GM-Earls, General Manager at Earl's Regency, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Earl's Regency and for the time taken in sharing your valuable feedback with us. We are glad to note that the property has met your expectations and that you have enjoyed your stay with us. However, we noted your concerns and the constructive criticism has been taken very positively... More

Colombo-Sri Lanka
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed in every five star hotel in Kandy. Earl’s Regency was by far the best hotel which made me book this hotel one more time during our latest trip to Sri Lanka. However situation was completely different this time. Service: Poor and slow. No welcome drink. Lobby was full and there was no place to have a seat... More

Was this review helpful? Yes 6
GM-Earls, General Manager at Earl's Regency, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Earl's Regency and for the time taken in sharing your valuable feedback with us. We are disappointed to note that the property has not met your fullest expectations and sincerely apologize for inconveniences caused during your stay with us. Your feedback is of utmost importance, as it is only... More

Harrow,Middx
Contributor
12 reviews 12 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is positioned in the mountains with every window having a lovely view but due to it being in the mountains there is no airport close to the area and it takes around four hours to get to the hotel from the Colombo airport. If you enjoy a peaceful and quite area this is the place. I would say... More

Was this review helpful? Yes 3
GM-Earls, General Manager at Earl's Regency, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Earl's Regency and for the time taken in sharing your valuable feedback with us. We are disappointed to note that the property has not met your fullest expectations. Your feedback is of utmost importance to us in our strive to deliver superlative levels of service to our customers at... More

Graz, Austria
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

The Kandy Earls Regency is a rather impersonal big hotel which you find in any city of the world. The buffet at the breakfast was gigantic, as well the restaurant where we felt just like in the hall of the central station. In our room we missed the reading lamps. The waiters in the bar were absolutely incapable and lazy,... More

Was this review helpful? Yes 2
GM-Earls, General Manager at Earl's Regency, responded to this review

Dear Guest, We take this opportunity to thank you for selecting Earl's Regency and for the time taken in sharing your valuable feedback with us. We are disappointed to note that the property has not met your fullest expectations. Your feedback is of utmost importance, as it is only through feedback received that we would be in a position to... More

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Additional Information about Earl's Regency

Address: 84 Tenna Kumbura, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Earl's Regency 4.5*
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Also Known As:
Earl`s Regency Hotel Kandy
Regency Hotel Kandy
Regency Hotel Earls

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