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Mahaweli Reach Hotel

35 PBA Weerakoon Mawatha, Kandy 20564, Sri Lanka
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Mahaweli Reach Hotel
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Mahaweli Reach Hotel
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560 reviews from our community

Traveler rating
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    197
    108
    42
    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed today NEW

Had a very enjoyable stay. Property is charming in beautiful location, room was spacious and well equipped. Our room was on the top floor overlooking the river, which gave an amazing view. Wifi reasonable (better than in many other Sri Lankan hotels). We had dinner and breakfast - both were excellent, served in a rich and beautifully designed buffet in... More 

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Sydney, Australia
2 reviews
1 of 5 stars Reviewed yesterday NEW

booked this holiday in Sri Lanka for my GF's Birthday. for her birthday we stayed 2 nights at Mahaweli Reach Hotel . being Hindu and my GF white British, we were met with constant stares from the staff for the duration of our stay at the hotel. at dinner time, we asked for coca cola to 4 different staff and... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'd say this is not a 5 star hotel by international standards. But it is a nice 4 star. Room was a good size and our request to change the bed from two singles to a double was handled quickly, without fuss. However the bathroom was rather worn - sealant around the bath screen was mouldy, shower head metal peeling.... More 

Was this review helpful? Yes 1
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! Thank you for selecting Mahaweli Reach during your recent visit . It gives us great pleasure to note that our services & standards were up to your expectations. Your valuable & encouraging words are a great source of strength to all of us. We are glad that you had a memorable stay with us.... More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this Hotel for two nights. On arrival we were told we didn't have a booking ... they eventually found that we did but only after an hour of them insisting we didn't!!! Didn't receive any apologies but some fruit was sent to our room later but it disappeared again the next day. Our Driver told us the next... More 

Was this review helpful? Yes 1
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! Thank you for selecting Mahaweli Reach during your recent visit . Whilst thanking you for your valuable feed back , we regret to note that some of our services had not been up to your expectations. Whilst apologizing for same, we will ensure that necessary measures are taken to address it as our priority... More 

London, United Kingdom
Top Contributor
81 reviews 81 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed a three-night stay here a few weeks ago and had a beautiful and spacious room with a large terrace overlooking the pool and river. I had written in advance that we were on our babymoon so this was a nice upgrade and we had a warm welcome from the friendly staff and quick check-in. The hotel is in... More 

Was this review helpful? Yes 2
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! Thank you for selecting Mahaweli Reach during your recent visit . It gives us great pleasure to note that our services & standards were up to your expectations. Your valuable & encouraging words are a great source of strength to all of us. We are glad that you had a memorable stay with us.... More 

Seattle, Washington
Top Contributor
166 reviews 166 reviews
49 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Really nice hotel that tries very hard to be upscale. The rooms are large and comfortable, with modern amenities. Free wifi is always appreciated! Staff did everything to make us feel welcome. They are professional, courteous, and friendly. The grounds are beautiful, and the view of the river is stunning. The restaurant is outside next to the beautiful pool. You... More 

Was this review helpful? Yes 2
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! Thank you for selecting Mahaweli Reach during your recent visit . It gives us great pleasure to note that our services & standards were up to your expectations. Your valuable & encouraging words are a great source of strength to all of us. The ongoing re furbishment project is in order to upgrade our... More 

Aberdeen, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm torn by this review - on the first hand, I loved the room and the grounds (mostly - a bit of renovation going on in the grounds spoilt it a little bit) and the staff were all very friendly, helpful and polite. However, there was a big wedding on when we were there, and this seemed to be at... More 

Was this review helpful? Yes 1
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! Thank you for selecting Mahaweli Reach during your recent visit . Whilst thanking you for your valuable feed back . we regret to note that some of our services had not been up to your expectations. Whilst apologizing for same, we will take necessary measures to address it, further the ongoing re furbishment project... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The outside: The hotel feels like it was designed during the British times with the white walls and uniformed staffed. It is located in town right on the river. The grounds are beautifully maintained with a large pool in the main lobby area and beautiful flower arrangements all around. There are views of the river from room balconies and a... More 

Was this review helpful? Yes 1
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! We thank you for selecting Mahaweli Reach during your recent visit . It gives us great pleasure to note that our services & standards were up to your expectations. Your valuable & encouraging words are a great source of strength to all of us. Look forward to welcoming you to Mahaweli Reach as our... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Not at all courteous, lots of mosquitos in the room, I did express my concerns to the sales manager Anupama...But in vain. I booked this property as Cinnamon citadel and Amaya was booked for the day.But really dissapointed to have chosen this place for my stay.

Was this review helpful? Yes 2
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! We thank you for selecting Mahaweli Reach for your holiday Whilst thanking you for your valuable feed back, we regret that some of our services did not meet your expectations, however every effort will be made to improve same as we endeavour to deliver service of the highest standards to all our guests. We... More 

Horsham
Top Contributor
75 reviews 75 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed a couple of nights at the hotel, eating in for breakfast, lunch and dinner It caters for a lot of tourists and manages pretty well, especially at the buffet in the morning and evening. Each meal offers a very wide range of styles, let alone dishes, so everyone is well catered for. The reception area includes some very... More 

Was this review helpful? Yes 1
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Warm Greetings from Mahaweli Reach ! We thank you for selecting Mahaweli Reach during your recent visit . It gives us great pleasure to note that our services & standards were up to your expectations. Your valuable & encouraging words are a great source of strength to all of us. Look forward to welcoming you to Mahaweli Reach as our... More 

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