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All 47 Kandy hotels

Mahaweli Reach Hotel

4.0 of 5 Hotel   |   35 PBA Weerakoon Mawatha, Kandy 20564, Sri Lanka
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Ranked #19 of 47 hotels in Kandy
A recent review
4 of 5 stars reviewed 1 week ago
Darrel J Perth, Australia
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459 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Perth, Australia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This a very attractive Colonial style hotel on the banks of the river Restaurant is very good with very good selections at both breakfast & evening buffets & waiting staff were very attentive & friendly Swimming pool is large However on downside - plumbing is noisy, room bins not emptied, coffee & tea not replenished & bathroom towels of 2... More

Was this review helpful? Yes
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We truly appreciate & value your comments and are very glad that you liked the ambience of our Hotel . We value your feedback as it will assist us in improving our services. It will be a pleasure to have you with us again & look forward to welcoming you to Mahaweli Reach ! Thank... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good and quite location with good view of nearby river. great swimming pools and gardens. Restaurant is good but not that great. Hotel also arranges for romantic dine and ride boats on nearby river For couples but has to be booked in advance .

Was this review helpful? Yes 1
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We truly appreciate & value your comments and are very glad that you enjoyed your stay at our Hotel Your kind words give us great encouragement. It will be a pleasure to have you with us again & look forward to welcoming you to Mahaweli Reach ! More

Perth, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights. Found staff generally good and helpful. Room and facilities were nice. It is not 5 star!! However could be placed at higher end of what's available in Kandy. It's a beautiful setting but therein lies the problem. It isn't up to being classed as a good self contained resort. Lacking dining and activities options. It's located... More

Was this review helpful? Yes
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We truly appreciate your comments & value your feedback as it will assist us in improving our services. It will be a pleasure to have you with us again & look forward to welcoming you to Mahaweli Reach ! Thank you More

Perth, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here recently and easily one of the worst hotels ever. A truly terrible stay was compounded by the blase, rude and uncaring behaviour of the hotel manager. Had a very nasty experience with one of the staff members that resulted in the Police being called. The manager was abhorrent, didn't care and was more interested in talking about the... More

Was this review helpful? Yes 3
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We wish to inform you that your issues were all addressed by the relevant Managers while you were in our Hotel. Further our priority is to provide all our guests a courteous, personalized and efficient service, which Mahaweli Reach is renowned for. We will endeavour to create a better experience, should you decide to visit... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My partner & I stayed at this hotel for 2 nights in April this year. I would not recomend staying at this hotel. Unfortunately I had a very bad experience in the spa at this hotel & when we approached the manager the attitude we received was less than satisfactory. Both my partner & I were very upset & the... More

Was this review helpful? Yes 4
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We wish to inform you that your issues were all addressed by the relevant Managers while you were in our Hotel. Further our priority is to provide all our guests a courteous, personalized and efficient service, which Mahaweli Reach is renowned for. We will endeavour to create a better experience, should you decide to visit... More

bombay india
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very nice place to stay in with small children Rooms are very comfortable and beds are very comfortable. Good food Great pools And the brilliant Lankan hospitality. But 2 nights should be more than enough as not much to do in the resort beyond that. The reception area has low ceiling and that doesn't give you a good feeling.... More

Was this review helpful? Yes 1
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We truly appreciate & value your comments and are very glad that the standards of our Hotel was up to your expectations. Your kind words give us great encouragement. It will be a pleasure to have you with us again & look forward to welcoming you to Mahaweli Reach ! More

Hong Kong, China
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place is a disaster. Staff were rude, we were placed in a smoking room when we asked for no smoking, then staff argued with us over this. Then we were placed in a damp, smelly room, while we waited we ordered lunch which was steak sandwich. It was dry, overlooked, full of fat and gristle. During our stay there... More

Was this review helpful? Yes 2
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We regret that your stay with us did not meet your expectations. We appreciate your comments on areas in which we can improve our product & services as we strive to maintain high standards. Had we been informed of the loss of money immediately whilst you were in the Hotel, we would have been in... More

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Firstly, this hotel was rated as 5 star, it is more like a 3 star hotel. Maybe back in the 1980s it was a a high rating hotel, but not now. It is in need of a very good make over, especially the deluxe rooms. These rooms had chips in the walls, holes where electricity sockets once were. The decor... More

Was this review helpful? Yes 2
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We regret that your stay with us did not meet your expectations & appreciate your comments on areas in which we can improve our product & services as we strive to maintain high standards. We will endeavour to create a better experience, should you decide to visit us again. Thank you More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got the presidential suite and from the moment we entered the hotel premises we were pampered The check in was fast, very courteous and were shown to 508. The room greeted us with a complimentary fruit basket and flowers and our bags arrived instantly. The property is beautiful, resembles Park Hyatt in Goa. The bartender was a weirdo though... More

Was this review helpful? Yes 2
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! Thank you ! We are very glad that you liked the ambience of our property & that the standards of our Hotel was up to your expectations. We appreciate your comments on areas in which we can improve our product & services as we strive to maintain the highest standards. Your kind words give us... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was my first time in Kandy, I needed a hotel which was not too far away from the city centre and had easy access in and out. Also the hotel is needed to be comfortable and luxury with a reasonable price and I think Mahaweli Reach Hotel meets all those categories. Its a huge hotel with friendly staff, good... More

Was this review helpful? Yes 2
Rodney A, Manager at Mahaweli Reach Hotel, responded to this review

Greetings from Mahaweli Reach ! We truly appreciate & value your comments and are very glad that the standards of our Hotel was up to your expectations. Your kind words give us great encouragement. It will be a pleasure to have you with us again & look forward to welcoming you to Mahaweli Reach ! More

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Additional Information about Mahaweli Reach Hotel

Address: 35 PBA Weerakoon Mawatha, Kandy 20564, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mahaweli Reach Hotel 4*
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Also Known As:
Mahaweli Reach Kandy
Hotel Mahaweli Reach

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style
#3 Business Hotel in Kandy #5 Luxury Hotel in Kandy
Hotel Class
Number of rooms
112

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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