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Hotel Sunrich

260/4 Hedeniya, Kandy, Sri Lanka
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1 room 1 adult
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Hotel Sunrich
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36 Reviews from our TripAdvisor Community

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Colombo, Sri Lanka
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

all varieties of food is served. Rooms are nice and reasonable specially in the newly built section. Staff were great and couldn't do enough for us. Evening meal was nice, choice of Chinese or western food. Pool is a bit small and no lights in the evening. But overall value for money with wonderful staff.

Helpful?
Thank nemma2014
Perth, Australia
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed December 31, 2015

all varieties of food is served. Rooms are nice and reasonable specially in the newly built section. situated a little alienated from kandy towards colombo road.clam place to stay and a nice surrounding. friendly staff.and a safe place to stay.

Helpful?
Thank sara m
Kandy, Sri Lanka
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 26, 2015

This was one of the worst experiences ever. Not only was the service really bad and from the time we check-in to the time we checked-out, we had to run around looking for people who could help us. The cherry on the cake was when my money was stolen, presumably while we were at dinner. The money was inside my... More 

Helpful?
2 Thank ZahrahI
HotelSunrich, Front Office Manager at Hotel Sunrich, responded to this review

Dear Guest, Thank you so much for your thoughts, and we truly appreciate your comments. But, like we said, we still do not take the responsibility for your issue. Any Guests could give their opinion, but it won't be the reality. The guest had the keys of the room at the entire stay, and even they had visitors in the... More 

Redditch, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 16, 2015 via mobile

This hotel was a strange experience. Rooms were beautiful, water kept going off though. Breakfasts were lovely. We were treated wonderfully and we were the only people in the hotel. Staff were great and couldn't do enough for us. Evening meal was nice, choice of Chinese or western food. Pool is a bit small and no lights in the evening.... More 

Helpful?
Thank Emma H
HotelSunrich, Manager at Hotel Sunrich, responded to this review

Dear Guest, Thank you so much for your wonderful thoughts, and we truly appreciate your comments, we are extremely happy to hear that you had a wonderful stay at Hotel Sunrich. Your comments are very important for our future success. Thank you once again and hoping to welcome you back at Hotel Sunrich. More 

Colombo, Sri Lanka
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015

Although situated about 30 - 45 mins from Kandy, the hotel was nice. We were lucky to get a room from the newly built section. Rooms were tastefully done even the washrooms were clean. I felt it a bit lacking in a few amnesties like Tea/Coffee sachets, Hot water jug or kettle, iron, Safe to keep your valuables. But when... More 

Helpful?
Thank ACMP2014
HotelSunrich, Manager at Hotel Sunrich, responded to this review

Dear Guest, Thank you so much for your wonderful thoughts, and we truly appreciate your comments, we are extremely happy to hear that you had a wonderful stay at Hotel Sunrich. Your comments are very important for our future success. Thank you once again and hoping to welcome you back at Hotel Sunrich. More 

Bude, United Kingdom
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed December 1, 2014 via mobile

although you can't fault the rooms, this hotel is beyond bizarre. There was no one else there staying, staff were milling around. They say they're under renovation, but looking at previous reviews I think they have been saying this for a while. We checked in and checked straight back out again.

Helpful?
3 Thank Sophie M
HotelSunrich, Manager at Hotel Sunrich, responded to this review

Dear Guest, Thank you so much for your wonderful thoughts, and we truly appreciate your comments, we are extremely happy to hear that you had a wonderful stay at Hotel Sunrich. Your comments are very important for our future success. Thank you once again and hoping to welcome you back at Hotel Sunrich. More 

Geneva, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

The hotel was renevated, very new and also the rooms are really nice and comfortable. Our room was big and absolutely clean, the attached bathroom as well.Wifi and AC worked well too.The food was delicious. The staff was very friendly and helpful. I would recommend this hotel very much!

Helpful?
1 Thank Kalyani F
HotelSunrich, Owner at Hotel Sunrich, responded to this review

Dear Guest, Thank you so much for your wonderful thoughts, and we truly appreciate your comments, we are extremely happy to hear that you had a wonderful stay at Hotel Sunrich. Your comments are very important for our future success. Thank you once again and hoping to welcome you back at Hotel Sunrich. More 

Kandy, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

The host is very good and the food is tasty and loved it. The luxury rooms are very beautiful and air conditioned and very clean and has Satellite TV. There is a nice pool and good high speed internet is available (WI-Fi). very helpful staff. I hope to visit Hotel Sunrich again. :D

Helpful?
1 Thank Upekshana J
HotelSunrich, Owner at Hotel Sunrich, responded to this review

Dear Guest, Thank you so much for your wonderful thoughts, and we truly appreciate your comments, we are extremely happy to hear that you had a wonderful stay at Hotel Sunrich. Your comments are very important for our future success. Thank you once again and hoping to welcome you back at Hotel Sunrich. More 

London, United Kingdom
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed August 2, 2014 via mobile

I tend to write reviews after I have left the hotel but in this instance I find myself writing it in bed as I can't sleep. The reason for my inability to sleep is the constant hacking of a man in the room next to me attempting to clear his throat.....it is vile!! We arrived here from Nuwara Eliya, which... More 

Helpful?
4 Thank Omar M
HotelSunrich, Owner at Hotel Sunrich, responded to this review

Dear Guest, We are sorry for the inconvenience made. The hotel management and staff did their best to provide you their best service, but unfortunately the hotel had no responsible regarding your issue, as the noises and other disturbances were made by the Pakistan guest who were staying next to your room. We, the hotel staff and management are really... More 

Ferney, Rhone-Alpes, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 26, 2014

My family and I stayed in this hotel for a week. Rooms are modern and well kept with air condition and a good wifi connection. The staff was very friendly and everyone was very helpful. Food and the hospitality are on the top. We enjoyed our breakfast with a mix of Sri Lankan and western food. For dinner, by request,... More 

Helpful?
1 Thank Ajantha R
HotelSunrich, Owner at Hotel Sunrich, responded to this review

Dear Guest, Thank you so much for your wonderful thoughts, and we truly appreciate your comments, we are extremely happy to hear that you had a wonderful stay at Hotel Sunrich. Your comments are very important for our future success. Thank you once again and hoping to welcome you back at Hotel Sunrich. More 

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