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All 8 Kalutara hotels

Hotel Mermaid & Club

3.5 of 5 Resort (All-Inclusive)   |   Mahawaskaduwa, Kalutara, Sri Lanka
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Hotel Mermaid & Club

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Ranked #1 of 8 hotels in Kalutara
A recent review
5 of 5 stars reviewed yesterday
Pete&Babs York, United Kingdom
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915 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
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English first
York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Mermaid in March as a return visitor. So why review it again? Simply to give an accurate picture of the hotel and facilities and to allay certain untruths spread by holiday reps. Over the last two years, I have begun suffering from Arthritis in my knees. When we decided to return to the Mermaid, I contacted... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived at the Mermaid on 2nd April and left on the 14th April 2014, What a fantastic time we had, All the staff were friendly, helpful and knowledgeable, I could not fault any of the staff nothing was too much trouble. I would have rated this hotel 5***** but the fact you have to buy the wine by the... More

Was this review helpful? Yes 2
Czech republic
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

There is very nice and friendly staff at the reception, restaurant, housekeeping and in sport centre too. The room was clean and quiet, there was plenty of space even when we were 3 there. The food is very good, tasty, fresh, and the chefs are nice people with love to cooking. The atmosphere is friendly and relaxing The spa in... More

Was this review helpful? Yes 1
Blackburn, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

first visit to Sri Lanka to celebrate my husband's 50th birthday and our wedding anniversary. from the moment we arrived everything about this hotel was excellent. The reception staff were welcoming and always smiling. in fact every member of staff we met were friendly, polite and very helpful. I cannot name specific names as I would hate to miss someone... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Mermaid Hotel for 13 nights from 7th March. We wouldn’t normally book a 3* but chose the Mermaid because it looked nice and had such good reviews on trip advisor and we weren’t disappointed. We booked with Virgin and had a direct flight with Sri Lankan Airlines from Heathrow and private transfers to & from the... More

Was this review helpful? Yes 3
Accrington, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had three fabulous weeks at the Mermaid in March, Where do I begin to sing the praises of this hotel? All the staff were exceptional, from reception to the gardeners. They are genuine, friendly people. Our room was on the top floor overlooking the gardens and although the furniture was a little dated it was very clean and spacious.... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in the mermaid hotel recently with my fiancée for the last few nights of a 14 night holiday,the first part of which we spent exploring different parts of the island Including various beach resorts & the cultural triangle area.Sri lanka is a beautiful country with lots to see however because of Sri lankas improving infrastructure it can make... More

Was this review helpful? Yes 4
Dilip S, General Manager at Hotel Mermaid & Club, responded to this review

We refer to the reviewers recent stay and comments made about their holiday. We thank the reviewer for commending our staff and food. As explained by the reviewer, the reviewer had chosen a wrong place to holiday on the beach in Kalutara after their stay in Unawatuna. Unawatuna is a budget destination with beach parties and nightlife and not a... More

sandy uk
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

wow what a holiday.after returning from sri lanka all I can think about is going back. the hotels staff was impressive its the only place I couldn't pick a waiter that I would like to tip, they were all superb so attentive and friendly. the kids liked the cheeky chappie waiter. the food was very nice plenty of choice(I hate... More

Was this review helpful? Yes 2
Moffat, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I can only echo the many compliments that have been made about this hotel and its staff. My husband and I spent two weeks there in March, during which he celebrated a milestone birthday. When the staff saw him opening birthday cards at breakfast time, they quickly decorated our room, and later presented us with a lovely birthday cake. This... More

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second time at this hotel & again we had a lovely stay. This time we met up with friends (their first visit to Sri Lanka) – they travelled via Heathrow & we travelled via Dublin, & we arrived within 30 mins of each other. We had requested ground floor rooms near each other & they got room... More

Was this review helpful? Yes 3

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Additional Information about Hotel Mermaid & Club

Also Known As:
Hotel Mermaid And Club
Resort All Inclusive Mermaid
Hotel Mermaid
Mermaid Hotel Sri Lanka
Hotel Mermaid & Club Sri Lanka/Kalutara
Address: Mahawaskaduwa, Kalutara, Sri Lanka
Location: Sri Lanka > Western Province > Kalutara District > Kalutara
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Kalutara
#1 Family Hotel in Kalutara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Mermaid & Club 3.5*
Official Description (provided by the hotel):
The Mermaid Hotel & Club lies on the golden sands of Mahawaskaduwa; a cosy fishing village in the city of Kalutara which is of religious significance, just 24 miles south of Colombo and 45 miles from the International airport. It is cleverly nestled in a vast coconut grove along a stretch of golden, sandy beach; a perfect get-away for sun, sand and sea lovers. ... more   less 
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