First impressions were great, beautiful lobby and reception, bar and restaurants beautifully decorated the rooms however were not! Our room was very shabby and dismal and definately not clean, the bath tub had brown marks in the bottom and we found fleas in the towels and on the bed, there was also stray dogs roaming around the hotel especially in... more

We used a lady driver called Kumari to drive us to Galle and on other local trips including the river safari and Richmond House. She was very keen to show us the country and vey importantly her driving was very sensible. You should find her by the front gate. The hotel has a great array of food for the adventurous... more

I spent 8 days with a friend in this beautiful hotel, and we both had one of the best relaxing holidays ever. Special thanks to the staff, they are all very kind and friendly, the service is 5 star quality, particular thank you to Amila (waiter) who took very good professional care of us. We particularily enjoyed the amazing breakfast... more

We did the 4 day mini tour, booked through Mercury Direct, us & another couple in transport, like individual attention. Tour was excellent. Then had 10 days at Royal Palms, Very good hotel it is 5 star by Sri Lanka standards, excellent service the staff could not do enough to help. We celebrated our 30th Wedding anoversery while there and... more

Travelled with Emirates - who are great. First time ever been on all inclusive package holiday - amazing! Hotel 1st rate - all good . Yes DO give Baksheesh it makes SO much difference - and what is the odd few hundred rupees anyway when the holiday is SO VERY CHEAP! DO get out and about - Ceylon is pretty... more

We arrived to a warm welcome and two amazing rooms with a view of the Indian Ocean - the food was excellent I am not a great lover of spicy food but, had absolutely no problem selecting food to my taste - which varied daily. Yes you do have to sign for every item ordered - although we found after... more

We stayed at RPBH for 2 weeks until 10 Oct. Staff are great but do tip at the beginning to ensure good service - 200 rupees or so will do it. Food is brilliant. Lots of wildlife in the hotel gardens - fruitbats, monitors, parakeets etc. Plugs are UK 3 pin - couldn't find that info before we went! I'd... more

We stayed 2 weeks at the Royal Palms and enjoyed every moment, the hotel is rated as a 5 star, not too sure about that more a 4 star given that the hotel in general could do with a refurbishment however it was kept very clean. Excellent choice of food throughout our stay, plenty of variation. Staff were very friendly... more

We arrived at the Royal Palms Beach for a 10 day holiday and 2 night stop over at Dubai through Mercury Direct. It was my 50 th birthday while we were there they pulled out all the plugs to make it one to remember.The hotel is lovely, service excellent,food plentiful with many choices. Trips are enjoyable but very long and... more