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Tilko Jaffna City Hotel

Hotel website
70 / 6, K.K.S Road, Jaffna, Sri Lanka
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Tilko Jaffna City Hotel
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87 Reviews from our TripAdvisor Community

Traveler rating
    9
    22
    32
    12
    12
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30
12
5
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

stayed here for 3 nights during a tour of northern sri lanka 2 weeks ago. hotel is reasonably priced and the restaurant is ok. staff seemed to be very friendly to us . only real problem is the wifi connection in the room which was slow to non existent. overall not too bad for a hotel in a city that... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

we were on a business trip to Jaffna & stayed 3 sad nights in Tilko.when we enter the reception there is no one there & the security call the staff.They are rude n not helpful.later we ask the room service,they said they don't do in the night,we went out to buy food.....so many bad experience.

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Travelers are raving about these Jaffna hotels

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 22, 2015

I booked two rooms at Tilko through Agoda in February. When we went to check in, the reception said that our rooms are at another facilty called Charty Beach. The reception gave the impression that Charty Beach rooms are new and only 4 km. away. We had to spend more than an hour ( about 14 km ) looking for... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 21, 2015

I visited Jaffna in April this year and we did look at a handful of hotels before staying at the Tilko. None of the others seemed to be clean or offer basics such as toilet paper and soap. By Colombo standards - Tilko is probably at the lower end of the spectrum but the hotel is clean, spacious and the... More 

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Colombo, Sri Lanka
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 10, 2015

Feeling when I entered the room is not pleasant. Room is bit smelly. It's relatively good comparing the facilities around Jaffna. However I'll give my review at global level. Positive: Staff is very friendly and helpful. This includes the reception, restaurant and cleaning. Air conditioning and tv seems to be in good condition. Food at restaurant is good. Have dosa,... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 30, 2015

The hotel is conveniently located right in the heart of the Jaffna city. The staff is well trained and helpful, the rooms are clean and really worth the price. Given Jaffna's hotels are still emerging this is one of the best place to stay in Jaffna.

Was this review helpful? Yes 2
Mumbai (Bombay), India
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed April 22, 2015

i am presently staying here. did a booking through booking.com only few of the sites which promised of book now pay later.. I too came here very apprehensive of the reviews given about this hotel. somehow i was determined not to be led/ misled by the reviews i read.. And boy was i glad i was overcome by my positive... More 

Was this review helpful? Yes 5
Colombo, Sri Lanka
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 17, 2015

Nice 3 star hotel. The rooms are large but a bit basic. Literally i love the food, it was so good. Many traditional and unusual dishes are available. Walking distance to the Dutch fort and the famed Jaffna Library.

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed April 16, 2015

Utterly horrible stinks of poo bathroom are flooded with poo water, tv remote doesn't work staff are lazy and don't do there jobs the fountain outside also smells of poo this may seem like a coincidence but all three of rooms we got had all the same problems I WILL NEVER EVER COME BACK

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Colombo, Sri Lanka
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 15, 2015

This 3 star hotel is probably one of the best hotels in Jaffna at present. The rooms are large but a bit basic and somewhat dated. The toilets could be cleaner but are spacious and well equipped. The AC in the rooms struggles to keep away the heat. The wifi is not accessible from the rooms but good strenght in... More 

Was this review helpful? Yes 1
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