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Citrus Hikkaduwa

Hotel website
400 Galle Road, Hikkaduwa 80240, Sri Lanka
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Citrus Hikkaduwa
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

When we arrived at Citrus Hikkaduwa later than anticipated we were warmly greeted and checked in without any problems. A cooling face towel and a nice ice tea were presented to us both and to our transfer driver. We were then shown to our room on the top floor . We were shown how to use the AC and how... More 

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Doha, Qatar
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

1. The location of the hotel was excellent, it was right in the beach front and close to all the action. 2. The breakfast was fantastic, the varieties were more than enough to satisfy my families individual tastes and requirements. 3. The views from the rooms were breathtaking, and the Deluxe Rooms in the higher floors were clean and comfortable.... More 

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Victoria, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel for two nights on either end of my 4 night stay at another resort. The first night due to late check-in the room's balcony looked directly into the restaurant; however, it did not bother me since I was just there to sleep until I moved on to another resort. The second night I spent at... More 

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Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for sharing your experience with us at Citrus Hikkaduwa. We are truly delighted to note that we have been successful in making your stay with us comfortable and relaxing. Your feedback is indeed encouraging. Do visit us again during your next visit to Sri Lanka. Best Wishes. More 

Bruges, Belgium
1 review
5 of 5 stars Reviewed 1 week ago

We read some reviews but when we arrived there we received only kindness. A welcome with a smile. We had all inclusive and the buffet was always fresh. The cook and his crew did and his staff did an excellent job. the location was superb, looking fro the pool into the sea ... highly recommandable!

Was this review helpful? Yes
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are truly delighted to note that we have been successful in making your stay with us comfortable and relaxing. Furthermore, we are pleased to note that you enjoyed your stay at our hotel, Citrus Hikkaduwa and our staff making your vacation a very pleasant stay. Do visit us again... More 

Galle, Sri Lanka
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Throughly enjoyed our stay here. The front line staff was really welcoming and very friendly. Our rooms also comfortable, clean and also quiet. Food was excellent restaurant staff including F&B manager Thushara Kodithuwakku provided speedy and special service Since mine was a group booking staff were well organized in handling it as well. Want to mention GM Mr Perera who... More 

Was this review helpful? Yes
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. We are delighted to receive your feedback of your stay at our hotel. We are truly glad to hear that we have managed to exceed your expectations by our service standards and product qualities. Thank you for commending our staff members as well who are integral in providing... More 

Colombo, Sri Lanka
1 review
5 of 5 stars Reviewed 2 weeks ago

Great value for money..Attentive staff..Particularly the duty manager was very considerate of our concerns...we were given a warm welcome and quickly escorted to our rooms although we had turned up at the hotel a couple of ours earlier than the check in time..The receptionist was very professional and said we would be able to go to our rooms straight away,if... More 

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Colombo, Sri Lanka
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked a double and triple room and the double room was upgraded to one facing the beach & pool. Room's sliding door had no lock and the main door had to be banged to close!! Rooms are very small, so a triple is quite a tight fit. Staff is very friendly and helpful, especially the reception staff. Room service is... More 

Was this review helpful? Yes
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. It is indeed saddening to hear that our hotel did not meet your expectations. However, areas for improvement have been well noted and would be rectified before long. We would like to apologize for any inconveniences caused during your stay. Best Wishes. More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I traveled with some of my friends to have a week end relaxing but service is very very poor of this hotel.. even we didn't received a good welcome or a welcome drink from the hotel.. entire premises very ugly and not cleaned properly. staff is very lethargy and not up to the standard, even with their uniforms. rooms are... More 

Was this review helpful? Yes 2
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. It is indeed saddening to hear that our hotel did not meet your expectations. However, the required measures have been taken in order to rectify such shortcomings in the future. We do apologize for any inconvenience caused during your stay with us. Best Wishes. More 

Travelers are raving about these Hikkaduwa hotels

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Wadduwa, Sri Lanka
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Our wedding was held at Citrus Hikkaduwa. And frankly, it was the best place that we could have chosen. Every aspect of the hotel was perfect: from the Hall (which housed our +200 guests with relative ease) to the corporation of the management and staff! The food was excellent, every guest at the wedding complemented us on the menu, which... More 

Was this review helpful? Yes
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, It is a delight to hear that your wedding day had been a great success and memorable. Our state-of -the-art banquet hall is the perfect location for a picturesque wedding. We are thrilled to note that we have been successful in exceeding your expectations. Thank you for commending our staff members, who are integral in providing the best... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We write to thank you and we were very happy with your superb hospitality and service during the day-outing of our team. It should be mentioned that the hotel service has a great quality, both because of its affordable and appropriate facilities, as well as service and constant concern for our team comfort. Thank you especially for being aware of... More 

Was this review helpful? Yes
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, We are delighted to receive your feedback of your stay at our hotel. We are truly glad to hear that we have managed to exceed your expectations by our service standards and product qualities. Citrus strives to be the leader in the industry in providing the best hospitality service. Thank you for commending our staff members as well... More 

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