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Citrus Hikkaduwa

Hotel website
400 Galle Road, Hikkaduwa 80240, Sri Lanka (Formerly Amaya Reef)
Best prices for: 1 room 1 guest
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Citrus Hikkaduwa
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Citrus Hikkaduwa
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371 reviews from our community

Traveler rating
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    76
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    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colombo, Sri Lanka
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is kept clean and even the rooms were cleaned regularly. The buffets had a good range of food items although it would have been good if more fresh juice was offered for breakfast than cordials. Beautiful view of the sea. Visited the Turtle Hatchery & a quaint temple while staying at the hotel. The Tsunami museum is also... More 

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Male
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I travelled with 2 friends to Hikkaduwa for 3 nights in May 2015. We booked with Booking.com, which showed some beautiful pictures of this apparently 4 star property - balcony in every room, a/c, wifi in the rooms, great breakfast, friendly staff. I started to feel a little unhappy upon first emailing the property to find out a few more... More 

Was this review helpful? Yes 3
Colombo, Sri Lanka
Top Contributor
83 reviews 83 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago

The first impression is that it is a deserted property. there is no one to welcome you or direct you to the single desk reception that is very well hidden behind many columns way onto the left. The two people there are far too busy to worry about guests and the guest has to wait patiently. The rooms are bad... More 

Was this review helpful? Yes 3

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Canvey Island, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we arrived at the citrus at 12.00 and we were informed our all inclusive package did not start until 14.00,and the room was not ready until 14.00 but the excellent Mercury Holidays Rerp has sorted this problem so future guests will not have to pay for drinks etc if they arrive a bit early. the rooms are kept really clean... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a 3 night stay at this hotel with a friend during a 2 week trip of Sri Lanka. The staff are very friendly, helpful and welcoming. The hotel is beautiful with spacious rooms and stunning sea views from the balcony. The food was divine. I could not fault this place. I was feeling unwell for a day or... More 

Was this review helpful? Yes 2
Whangarei, Northland, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a good hotel. Minor criticisms would be the layout - if you are on one of the upper floors, it is a long walk along a very narrow balcony to get to your room, several times a day, and road noise is a slight problem. Rooms are a little dated but comfortable. The food was very good.

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Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for the review of your stay with us at Citrus Hikkaduwa. We are pleased to note that your overall experience with us has been satisfactory. The highlighted areas for improvement are well noted and we will strive to improve to provide the best service and experience for our guests. Best Wishes, More 

Colombo, Sri Lanka
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The overall ambiance of the hotel is nice. The rooms need serious attention including the door to the balcony. The toilet lighting is very poor and no lights in the shower area. There is no shower cubicle in the shower area hence the toilet floor is wet all times. (Room no. 512) The house keeping staff are making a great... More 

Was this review helpful? Yes 2
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for taking time to review your stay with us. We do apologise for any inconveniences caused during your stay, The areas you have highlighted have already been reviewed and rectified. Thank you again and we hope to welcome you again soon. Best Wishes, More 

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Pros :It was a pleasant stay for my family for four days. Very noticeable is the friendly and efficient staff that makes you feel at home. Special mention of the Security Guard at the parking area who followed up on a promise to get a better parking location which was a first for us. A great variety of food with... More 

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Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for taking time to review your stay with us at Citrus Hikkaduwa. We are truly humbled by your commendations of our staff members. They are our biggest asset providing the best of hospitality to all our guests. We note with thanks the areas you have highlighted for improvement. We ensure our fullest attention to provide the... More 

Colombo, Sri Lanka
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I visited this place during the new year and it was pretty good and relaxing, Food is delicious but a little more variety in deserts would have been better. The staff is friendly and helpful and the room which we stayed is clean and comfortable. However, the rooms facing the road side are a bit noisy and would like to... More 

Was this review helpful? Yes 1
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for the review of your stay with us at Citrus Hikkaduwa. We always welcome constructive feedback and assure you our attention to the areas you have highlighted for improvement. We are happy to note that your overall experience with us met your expectations especially the excellent service provided by our staff members. Do visit us again.... More 

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Me and my husband stayed very comfortable at this hotel.......we had a room with a sea view and it was beautiful with a balcony to view the sunset and beach......the rooms were very clean and had everything we needed......the breakfast was superb and very hot it had something for everyone......it was spotless in the dining room to.......we ate out most... More 

Was this review helpful? Yes 1
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