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Citrus Hikkaduwa

Hotel website
400 Galle Road, Hikkaduwa 80240, Sri Lanka (Formerly Amaya Reef)
Best prices for: 1 room 1 guest
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Citrus Hikkaduwa
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Citrus Hikkaduwa
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364 reviews from our community

Traveler rating
    99
    139
    73
    31
    22
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76
149
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8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Whangarei, Northland, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was a good hotel. Minor criticisms would be the layout - if you are on one of the upper floors, it is a long walk along a very narrow balcony to get to your room, several times a day, and road noise is a slight problem. Rooms are a little dated but comfortable. The food was very good.

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Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for the review of your stay with us at Citrus Hikkaduwa. We are pleased to note that your overall experience with us has been satisfactory. The highlighted areas for improvement are well noted and we will strive to improve to provide the best service and experience for our guests. Best Wishes, More 

Colombo, Sri Lanka
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The overall ambiance of the hotel is nice. The rooms need serious attention including the door to the balcony. The toilet lighting is very poor and no lights in the shower area. There is no shower cubicle in the shower area hence the toilet floor is wet all times. (Room no. 512) The house keeping staff are making a great... More 

Was this review helpful? Yes 1
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for taking time to review your stay with us. We do apologise for any inconveniences caused during your stay, The areas you have highlighted have already been reviewed and rectified. Thank you again and we hope to welcome you again soon. Best Wishes, More 

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Pros :It was a pleasant stay for my family for four days. Very noticeable is the friendly and efficient staff that makes you feel at home. Special mention of the Security Guard at the parking area who followed up on a promise to get a better parking location which was a first for us. A great variety of food with... More 

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Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for taking time to review your stay with us at Citrus Hikkaduwa. We are truly humbled by your commendations of our staff members. They are our biggest asset providing the best of hospitality to all our guests. We note with thanks the areas you have highlighted for improvement. We ensure our fullest attention to provide the... More 

Colombo, Sri Lanka
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this place during the new year and it was pretty good and relaxing, Food is delicious but a little more variety in deserts would have been better. The staff is friendly and helpful and the room which we stayed is clean and comfortable. However, the rooms facing the road side are a bit noisy and would like to... More 

Was this review helpful? Yes 1
Citrus_Leisure, General Manager at Citrus Hikkaduwa, responded to this review

Dear Guest, Thank you for the review of your stay with us at Citrus Hikkaduwa. We always welcome constructive feedback and assure you our attention to the areas you have highlighted for improvement. We are happy to note that your overall experience with us met your expectations especially the excellent service provided by our staff members. Do visit us again.... More 

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my husband stayed very comfortable at this hotel.......we had a room with a sea view and it was beautiful with a balcony to view the sunset and beach......the rooms were very clean and had everything we needed......the breakfast was superb and very hot it had something for everyone......it was spotless in the dining room to.......we ate out most... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an excellent stay over the Sinhala/ Tamil new year. Staff are the asset to the hotel especially those behind the scenes. However, the General Manager is always on his mobile phone and never has time to speak to guests or staff which is sad,

Was this review helpful? Yes 1
Hong Kong
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't stay here if you are seeking a quiet and relaxing trip. The room we stayed in backed on to the main road and was very noisy throughout the night; especially early in the morning. It sounded like the Hells Angels had parked on our balcony. ***THERE WAS ALSO NO WIFI IN THE ROOM*** The hotel staff were indifferent and... More 

Was this review helpful? Yes 3
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

not sure how to explain how i felt about this place , here are some points pool was under maintenance lot of older travelers extra furniture ect started in the corner of hallway ( not a hotel standard at all ) looks like a permanent water leak next to the elevators in room information pack / business pack was dirty... More 

Was this review helpful? Yes 1
Lviv, Ukraine
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is perfect. Friendly staff very helping and positive. Beach and hotel territory is clean and very beautiful. But the best are meals that they cook. Very tasty meat,pasta, fish and seafood, many fresh fruits

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Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Mixed reactions about the hotel!! But hears my view. Not the best in Hakkaduwa for sure! The check in took an hour. This is despite booking the hotel a month ago and also confirming several times. The Delux room is good, spacious not cluttered with furniture. Washroom is very small and was not clean. The walls were dirty and there... More 

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