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Bansei by Hotel J

Galle Road | No 340, Galle Road, Hikkaduwa 80250, Sri Lanka (Formerly Coral Rock by Amaya)
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Bansei by Hotel J
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Bansei by Hotel J
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149 reviews from our community

Traveler rating
    43
    51
    23
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37
62
6
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Awesome ocean view. Deluxe rooms are huge with a big balcony overlooking the ocean. The best sunset I ever saw from a hotel room balcony. New property very well maintained clean and safe. Right on the main road as well as right on the beach. Cons: Bit overpriced we got 2 rooms without breakfast for 18000LKR. No room service... More 

Was this review helpful? Yes 1
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. It was pleasing to read that you experienced the best sunset ever from the hotel room balcony and that you found the product overall well maintained, clean and safe. We noted your point on the taxi and thank you for... More 

Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When you check in, the staff tell you, 'this is not a service hotel, there are no tea & coffee facilities, no mini bar, no bottled water, no shampoo, conditioner, no amenities, no room service, the rooms are not serviced...',...which leaves ummm - nothing but a bed, towel and bar of soap...oh, & free wifi. The bathroom is tiny, the... More 

Was this review helpful? Yes 3
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. We very much regret that your nights stay with us was not up to your expectations. Please accept our sincere apologies. Please let me clarify some points. Hotel J is a limited service brand and guests are charged for what... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Tiny new hotel. Good parking and great view. Rooms aren't very clean. Food is a la carte and tastes very good. Served relatively fast. Restaurant has a nice view. Staff are helpful but lack professionalism. Recommended for couples fo short stays.

Was this review helpful? Yes 1
Colombo, Sri Lanka
Top Contributor
62 reviews 62 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed February 15, 2015

We just came after a terrible visit. 14th morning we thought going Down South to enjoy the sea breeze. Checked some hotels in Agoda, but sad we couldn't get lot of choices as everything fully booked except Bansei. I paid for a Room (City View), with all the taxes it showed 7 thousand something and final payment was almost 10... More 

Was this review helpful? Yes 3
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. Please accept our sincere apologies with reference to your experiences at the hotel. We are also extremely happy to read your positive comments as well. We are just into our third month since the opening and are still ironing out... More 

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 13, 2015

We stayed at the Coral Rock in 2014 and loved it and returned in 2015 to find some major structural changes on the ground floor but were reassured by the presence of many of the same wonderful staff, in particular all those on the front desk who were absolutely wonderful. The pool deck and bar are a huge improvement and... More 

Was this review helpful? Yes 1
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your second stay with us. It was pleasing to read that you stayed last year and returned this year to find the atmosphere still there. It was as well rewarding to read that the associates were the same wonderful associates, something I will not... More 

Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2015

The place is brand new but the staff are quite helpful & the hotel itself is very nice. Few teething issues with breakfast & there's no bar set up/stocked yet but they cater for the basics. Pool is awesome, overlooks the ocean. If you book, ensure to ask for a ocean view room. One issue which needs to be rectified... More 

Was this review helpful? Yes
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. It was pleasing to read that you found the place to be very nice with an awesome pool overlooking the ocean. It was as well rewarding to read that the associates were very helpful, something I will not miss to... More 

Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 22, 2015

Overall, we were very disappointed with our stay at the Bansei Hotel at the end of December 2014. They have got some things right - the bed was extremely comfortable. The hotel however charged my credit card prior to arriving, placed us in a room smaller than that purchased and a room which was very unclean. The cleanliness of the... More 

Was this review helpful? Yes 1
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. Please accept our sincere apologies with reference to your room and bathroom's general cleanliness. We certainly regret those incidents and were pleased to have been able to change your room as soon as you reported the issues. I can assure... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

If you're looking for a really relaxing time and good service this is the place to be. We stayed approximately 6 days and had excellent service. The staff were very helpful and took care of all our needs. The views and beachfront was wonderful. The food was fantastic, we can't wait to go back. Thank you Bansei!

Was this review helpful? Yes 1
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. It was pleasing to read that you had a relaxing time and found the service to be good. It was as well rewarding to read that the associates were very helpful and that they took care of all your needs,... More 

Colombo, Sri Lanka
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 3, 2015

Having visited the same concept hotel by hotel J in Negombo, we were really looking forward to our stay at Bansai in Hikkaduwa. Sadly though we were a disappointed. We walked into an unmade room and bathroom :( so our first impression was not great. We complained to the staff and it took some time until we spoke to the... More 

Was this review helpful? Yes 3
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. Please accept our sincere apologies on the mistake on our part with reference to your room which was not ready on arrival. We certainly regret this incident. It was great to note your kind words on the friendliness of our... More 

Kolkata (Calcutta), India
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 24, 2014

We had reached hikkaduwa late at night & checked into this hotel which seemed a bit shabby n old. So after my morning run I decided to scout for other hotels on the beach. This is what brought me to this no frills, clean , newly renovated property right on the beach. The receptionist was very friendly and showed me... More 

Was this review helpful? Yes
Hotel J, General Manager at Bansei by Hotel J, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your stay with us. We were delighted to read your positive and constructive feedback and this will go a long way in motivating the young team we have recently formed at the newly opened Bansei by Hotel J Hikka. Again thank you for your... More 

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