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Heritance Kandalama

Travelers' Choice award winner
Hotel website
PO Box 11, Dambulla, Sri Lanka
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Heritance Kandalama
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2,111 Reviews from our TripAdvisor Community

Traveler rating
    1,323
    527
    183
    51
    27
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495
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (547)
Date | Rating
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There are newer reviews for Heritance Kandalama
See the most recent reviews
Bedford, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 18, 2011

This hotel took my breath away, first impressions when coming up the driveway were dissappointing, however this quickly changed when we reached reception. It was fantastic. When we got into the room it seemed the Monkeys were waiting for us on our balcony and they really were very cheeky ! The staff and service were first rate and the food... More 

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Dubai
1 review
4 of 5 stars Reviewed August 16, 2011

We recently stayed for two nights in this hotel, and being vegetarians had almost nothing to satisfy our gostronomical needs. But Chef Augustus and his team cooked up a veggie storm for us. He even madea yummy pizza for my little one. The hotel itself is beautiful and is nestled in vines and bats and monkeys are frequent visitors to... More 

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Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2011

I met with an accident last year and am still walking on crutches. I got married in June and for my honeymoon I wanted to take my bride to a nature resort. Given my condition it had to be a disabled friendly one obviously. Finding such a combination; that is to have a holiday closer to the nature yet in... More 

Was this review helpful? Yes 1
Colombo, Sri Lanka
1 review
5 of 5 stars Reviewed August 13, 2011

I've been at Kandalama in 2010 September and still loving that experience and wanna go back once again..Rooms are superb!! and u can relax your mind with the Eco friendly environment...and the natural pool and the other pools are just awesome!!!

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London, United Kingdom
Top Contributor
69 reviews 69 reviews
36 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed August 2, 2011

I am writing this review as i stay in this amazing hotel, everything about the hotel is just fantastic. Breathtaking views, echo friendly hotel, fantastic service, monkeys roaming freely, natural swimming pools overlooking the distant water buffalo and mountains, clean large rooms, massive bathrooms and the food is simply fabulous, you will leave the hotel one size bigger, every need... More 

Was this review helpful? Yes 1
Heritance_Kandalama, General Manager at Heritance Kandalama, responded to this review

Dear Sir / Madam It was our pleasure to have had the opportunity to welcome you at Heritance Kandalama, it was truly a pleasure to serve you. We are delighted that you chose to stay with us and trust that you had a memorable holiday. We hope that the accommodation and service were to your liking, as complete satisfaction is... More 

Kalutara, Sri Lanka
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 1, 2011

Our third visit to a Heritance Hotel and this was the best of the lot. Room was wonderful and the view was out of this world. We arrived during the night and the next morning we opened the curtains and WOW; the view across the lake was breathtaking to say the least. Rooms were clean and the bathroom superb. Food... More 

Was this review helpful? Yes
Heritance_Kandalama, General Manager at Heritance Kandalama, responded to this review

Dear Sir / Madam It was our pleasure to have had the opportunity to welcome you at Heritance Kandalama, it was truly a pleasure to serve you. We are delighted that you chose to stay with us and trust that you had a memorable holiday. We hope that the accommodation and service were to your liking, as complete satisfaction is... More 

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 31, 2011

Team - Kandalama is well disciplined and well trained ; they have a good sense of Sri Lankan Hospitality touching the hearts of the visitors ....... . our thank especially goes to Mr Shantha @ Kandalama Hotel ....

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Amsterdam, The Netherlands
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 30, 2011

As with most hotels in Sri Lanka, they tend to give themselves a Star Rating that doesn't quite live upto international standards. I would rate the hotel as good, in an excellent location, with a nice infinity pool (needs a little hard cleaning to remove the black mold). I stayed in one of the suprior delux rooms that was supposed... More 

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Mecca, Saudi Arabia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2011

The service provided by the hotel was very good. It was like we were respected every moment there. The rooms were quite spacious and the interiors were very decorative. The best thing about the hotel was its food which was very yummy.Overall it was an awesome experience there.

Was this review helpful? Yes
Heritance_Kandalama, General Manager at Heritance Kandalama, responded to this review

DearSir / Madam It was our pleasure to have had the opportunity to welcome you at Heritance Kandalama, it was truly a pleasure to serve you. We are delighted that you chose to stay with us and trust that you had a memorable holiday. We hope that the accommodation and service were to your liking, as complete satisfaction is our... More 

Dubai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 29, 2011

Every single thing you see and feel in this hotel is a dream. The entrance, the rooms, the view, and mostly the location...wow. Monkeys jumping on the trees just outside your room, squirrels running and climbing, elephants just outside ur window walking near the great lake, swimming pools, restaurants, activities.

Was this review helpful? Yes 1
Heritance_Kandalama, General Manager at Heritance Kandalama, responded to this review

Dear Sir / Madam It was our pleasure to have had the opportunity to welcome you at Heritance Kandalama, it was truly a pleasure to serve you. We are delighted that you chose to stay with us and trust that you had a memorable holiday. We hope that the accommodation and service were to your liking, as complete satisfaction is... More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(29)
  • Infinity pool(23)
  • Very good(8)
  • Balcony door(5)
  • Luxury room(3)
  • Cultural Triangle(3)
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