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All 8 Dambulla hotels

Heritance Kandalama Hotel

4.5 of 5
PO Box 11, Dambulla, Sri Lanka
Hotel amenities
Heritance Kandalama Hotel
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Ranked #1 of 8 hotels in Dambulla
Most recent review
5 of 5 stars Reviewed June 14, 2013
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1,050 reviews from our community

Traveler rating
    666
    255
    85
    28
    16
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Families
237
 
Couples
538
 
Solo
26
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013 NEW

An unforgettable experience, great location, great pool, nice view, nice jaccuzi. Great breakfast food and quality. You live an experience in the middle of the jungle. Everything great! Nice place for honeymoon

Was this review helpful? Yes
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 18, 2013

Thank you for staying with us and glad you enjoyed the experience being one with nature. Your kind sentiments are highly valued while looking forward to welcoming you back at Heritance Kandalama. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 13, 2013 NEW

We stayed there one night to see the architecture and were not disappointed. The building and location are unique and something to be seen. The room was very pleasant, even after being raided by monkeys - the animals are as much a part of the hotel as the guests. Our main problem with the Heritance is the service and overall... More

Was this review helpful? Yes 1
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 18, 2013

Thank you for staying with us and sincerely apologize for not meeting with your expectations. Your comments are highly appreciated for further improvement and development and once again thank you for taking time off your busy schedule to bring these concerns to our attention. Looking forward to welcoming you back at Heritance Kandalama. More

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 12, 2013 NEW

The design of the hotel is extraordinary, and worth the trip to experience that alone. The views are amazing, the setting is beautiful. However, the minimalist design has its disadvantages: our room was quite dark at all times. One minor irritation: the house wine -- the only wine available by the glass -- was undrinkable. One of us found the... More

Was this review helpful? Yes 1
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 13, 2013

Thank you for staying with us and glad you enjoyed the experience. Your comments and concerns are much appreciated for further improvement while looking forward to welcoming you back at Heritance Kandalama. More

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2013

I've stayed at this hotel twice and I have loved it on both occasions. The hotel was designed by the architect Geoffrey Bawa and as a result the building is of historic value to the nation of Sri Lanka. However, this statement doesn't really explain why it's important to stay at the hotel. The building is built snug against the... More

Was this review helpful? Yes 1
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 12, 2013

Thank you for staying with us and glad you enjoyed the experience being one with nature. Your kind sentiments are highly valued while looking forward to welcoming you back at Heritance Kandalama. More

Cairns, Australia
2 reviews
5 of 5 stars Reviewed June 11, 2013

This would be the best hotel we've ever stayed in. The staff were all very friendly and eager to help you. They actually noticed that it was my wife's 60th. birthday from her passport during check-in and upgraded us to the royal suite (room 517). The surprises continued with private dining in the Cave, followed by a cultural show and... More

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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 11, 2013

I stayed at the hotel with my partner for the first time in 2011 and loved every minute of our stay. We were upgraded to a room on a high floor, facilities and service was great. My partner stayed in this hotel many times in the past and was always one of his favourites. Based on this experience, we planned... More

Was this review helpful? Yes 3
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 12, 2013

Thank you for staying with us and appreciate you taking time off your busy schedule to let us know how we could make your next stay truly memorable. We apologize for failing to keep up to your expectations on your recent stay while looking forward to welcoming you back at Heritance Kandalama. More

London
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 9, 2013

We stayed here for 3 nights during our 8 day tour of Sri Lanka. This is a lovely hotel which overlooks a large lake and is set into the hillside, making it blend into the natural surroundings. There are three swimming pools with the most popular being the infinity pool which overlooks the lake.Sigirya rock can be seen from certain... More

Was this review helpful? Yes 1
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 11, 2013

Thank you for staying with us and glad you enjoyed the experience being one with nature. Your kind sentiments are very much appreciated while looking forward to welcoming you back at Heritance Kandalama. More

Colombo, Sri Lanka
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013

Wow, that was great. Everything was fine. The food was tasty and the staff was really helpful. The surrounding is really calm and silent and attactive. I think everyone who visits Sri Lanka should go there to have this wonderful experience. Our room was very large and comfortable. The bathroom is also very spacious with a big bathtub with Jacuzzi.... More

Was this review helpful? Yes
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 11, 2013

Thank you for staying with us and glad you enjoyed the experience being one with nature. Your kind sentiments are highly appreciated while looking forward to welcoming you back at Heritance Kandalama. More

Melbourne, Australia
Top Contributor
125 reviews 125 reviews
62 hotel reviews
Reviews in 67 cities Reviews in 67 cities
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed June 8, 2013

We booked a Luxury Room for 4 nights as I hate spa baths and I requested an Upper floor room. We were upgraded to a Deluxe room with Spa Bath (Room 515) which was a nice touch but as I am 5"4" getting into the deep spa bath to have a shower was a death trap. All the rooms are... More

Was this review helpful? Yes 1
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 11, 2013

Thank you for staying with us and glad you enjoyed the experience being one with nature. Your kind sentiments and comments are much appreciated while looking forward to welcoming you back at Heritance Kandalama. More

Kandy, Sri Lanka
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 4, 2013

The two of us spent a night resting in Kandalama Hesitance just 2 weeks ago. We booked a de-Luxe room in the Sigiriya wing - on full board basis. Though this was a very short stay, this was a totally an in credible experience. It is a brilliant concept and creation by the famed architect . Mr Bawa., and an... More

Was this review helpful? Yes 3
Heritance K, Executive General Manager at Heritance Kandalama Hotel, responded to this review
June 8, 2013

Thank you for staying with us and glad you enjoyed the experience being one with nature.Your kind sentiments and comments are highly appreciated while looking forward to welcoming you back at Heritance Kandalama. More

 
 
Heritance Kandalama Hotel
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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(59)
  • Infinity pool(49)
  • Very good(12)
  • Balcony door(8)
  • Half board(7)
  • Cultural Triangle(7)
  • Buffet style(5)
  • First nights(4)
  • Staff were friendly(4)
  • Travel agent(3)

Additional Information about Heritance Kandalama Hotel

Address: PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Matale District > Dambulla
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotels in Dambulla
#1 Romantic Hotels in Dambulla
#1 Family Hotels in Dambulla
Price Range: $$
Hotel Class:4.5 star (4.5*)
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Also Known As:
Kandalama Hotel
Kandalama
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla

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Heritance Kandalama Hotel
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