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Heritance Kandalama

Travelers' Choice award winner
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PO Box 11, Dambulla, Sri Lanka
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Heritance Kandalama
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2,147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (559)
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Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We only stayed here for one night but thoroughly enjoyed our stay. We got a complimentary upgrade from a Luxury Room to Deluxe and made good use of the in room Jacuzzi. The infinity pool is amazing, although right at the edge the pool is quite deep, and this particular pool always seems to be busy. We got a few... More 

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Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

A beautiful location for few days only in the middle of the jungle (paradise) to participate in the nearby activities. Very welcoming and very good treatment from personal. The buffet for dinner is full of variety and not bad at all. Some internet connection can occur.

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Galle, Sri Lanka
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have visited this New Age architectural wonder with my wife. We had a memorable time at this hotel. Service , Food & Lodging have lived up to the hype. Variety of food is huge. The only thing we dislike was the OVER CROWDED restaurant. But that shows the huge attraction to this nice hotel. The location of the hotel... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

So many great things to say about this hotel. The 4 hour drive from Colombo is just so worth it. This 5 star luxury property is perched on a beautiful hill, The hotel itself is carved from the mountain itself. You can see the mountain as part of the hotel building in its walls and ceilings. The glass walls allows... More 

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Hong Kong
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose Heritance Kandalama back in July 2013 as a base to visit Sigiriya Rock, Minneriya National Park and the ancient city of Polonnaruwa. We stayed for 2 nights on half-board in a Deluxe Room in the Sigiriya Wing. The highlight of our room was the amazing view over expansive landscape. Equipped with a Jacuzzi bath with overhead rainshower, the... More 

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Dubai, United Arab Emirates
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is a hidden paradise built into the granite and jungle, one which embraces nature and invites the outside in but still allows the much-craved creature comforts that are to be found behind closed doors. The green enveloped architecture is inspired, as is the green philosophy of the management and staff. I felt rejuvenated in both body and soul.... More 

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Mexico City, Mexico
1 review
4 of 5 stars Reviewed 5 days ago NEW

I stayed here just to experience the hotel's architecture an location, which is definitively worth it. It's in a secluded hill with great view of Sigiriya Rock. It's one of those hotels you will always remember. The only downside is the food; the buffet is very poor in variety and quality, and you don't have any other options besides room... More 

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Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for selecting Heritance Kandalama as your preferred accommodation partner in the heart of Sri Lanka's cultural triangle.We are much obliged by the sincere compliments and positive endorsements you've granted to our hotel specifically regarding it's unique theme of eco-friendly sustainable approach. We are glad that you've found the overall facilities and services provided by the... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great choice for a stay in the region and relatively close to plenty of the main attractions - not least Minneriya park for elephant safari. We were upgraded and put in a large room on the second floor of a lodge, which was very nice and spacious. The pool area was good for sunbathing and swimming (if a little crowded),... More 

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Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for the time devoted in posting an insightful feedback on Trip Advisor following your wonderful holiday experience at Heritance Kandalama. It was indeed a great pleasure having you with us at Heritance Kandalama and we sincerely thank you for providing the opportunity to be at your service during your visit to Sri Lanka. We are... More 

Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

To be quite honest, I was very excited when I booked the hotel then a month or so later, I started reading the reviews more extensively and was put off by many negative reviews. By the time we got to Sri Lanka, I was expecting an older hotel that was amazing when it was built 22 years ago, but now... More 

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Melbourne, Victoria, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with a fantastic location. Very relaxing. Dinner buffet was exellent. Nice staff. very friendly and helpful. Don't forget to have a cycle ride inside the hotel grounds. I really enjoyed the experience. Highly recommend this hotel to the people who enjoys the nature. Personally I don't like elephant rides but if u are in to it this hotel... More 

Was this review helpful? Yes
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your kind positive sentiments specially regarding the unique ambiance setting of the hotel coupled with the overall facilities and the services the hotel had to offer during your stay with us. Also, thank you for your sincere acknowledgment of the service rendered to you buy our staff. I'm certain that they were able to... More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(29)
  • Infinity pool(23)
  • Very good(8)
  • Balcony door(5)
  • Luxury room(3)
  • Cultural Triangle(3)
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