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Heritance Kandalama

Travelers' Choice award winner
Hotel website
PO Box 11, Dambulla, Sri Lanka
Best prices for: 1 room 1 guest
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Heritance Kandalama
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2,111 Reviews from our TripAdvisor Community

Traveler rating
    1,323
    527
    183
    51
    27
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495
1,041
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50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (547)
Date | Rating
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  • Danish first
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English first
  • All months
    (2111)
  • Mar-May only
    (561)
  • Jun-Aug only
    (469)
  • Sep-Nov only
    (463)
  • Dec-Feb only
    (618)
All months
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An absolutely gorgeous hotel that caters into all the needs of travelers. The staff is extremely nice and the food is delicious with a great variety. Would be a perfect destination for honey moon couples and would highly recommend this hotel.

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Wonderful experience! The location, the staff, the food, the rooms - everything was excellent and truly a rich experience in a beautiful country. Only negative remark: I wish they would stop offering the elephant tour just near the hotel and let animal go back into nature, where it should live in peace.

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Mont-sur-Rolle, Switzerland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was designed by the inventor of the 'Modern Asia' architectural style, Geoffrey Bawa and is indeed unique. It hugs a cliff and as plants grow everywhere on it (sic) it is about to be taken over by nature as it melts into the surrounding jungle. While more than two decades old, it still appears modern and is well... More 

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Winchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a welcome return for us to a hotel that is always on our list when we visit Sri Lanka. It sits high up along a long mountain ridge with the monkeys, birds, bats and butterflies for company. while the swallows swoop below. This time we were lucky to obtain what must be one of the best, if not... More 

Was this review helpful? Yes 1
North Male Atoll
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Being an executive chef in a 5* resort expectations are generally high. Kandalama was a real pleasure to stay in. The hotel its self is starting to look a little tired but in saying that it is still good quality. But the real winner is the staff. All the staff are happy, polite, professional, well groomed and enjoyable to be... More 

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Florence, Italy
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed one night and it was wonderful. An excellent service. Beautiful place. I can recommend to all. The food was good and variant. Three pools were beautiful..... If I go back, I always choose this hotel...

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here just one night during a 3 day trip from a hotel near Colombo in 2003, and it took our breath away, absolutely beautiful hotel and surroundings. Lovely massive room and lovely food. You must stay here once in your life, the memory will stay with you forever.

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Newcastle upon Tyne, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As you approach you wonder were it is ! it is built on the side of a rock face hidden behind trees and hanging plants. The view from the rooms is fantastic, looking over the tree line and the lake. There are 3 pools including an infinity pool looking towards the lake The ambience, food and great staff make this... More 

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Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer during your stay with us. Serving you during your stay with us has been a delightful experience and we thank you for providing us the opportunity to do so. I certainly... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our first stay at Kandalama was not too long after the hotel first opened and it was truly unforgettable. We were blown away by the architecture and interiors, the stunning location, the fabulous hospitality and amazing food. It was with high expectations and great enthusiasm that we decided to go back in April 2015 wondering why it had taken us... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Many hotels in Sri Lanka have great service, however this hotel goes above and beyond! The experience when you arrive surpasses any other place I have been. They take you to a place to sit down and give you a refreshing drink. My father in-law had mentioned how he would like to have dohsi for breakfast during one of our... More 

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Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for the time devoted in posting a valuable feedback following your stay at Heritance Kandalama. It was indeed a great pleasure having you with us and sincerely thank you for providing us the opportunity to be at your service. Undeniably, it is our greatest interest here at Heritance Kandalama to provide a service which exceeds... More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(29)
  • Infinity pool(23)
  • Very good(8)
  • Balcony door(5)
  • Luxury room(3)
  • Cultural Triangle(3)
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1,756 photos of this hotel

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Room/suite (3)
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Hotel & grounds (4)
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