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Heritance Kandalama

4.5 of 5 PO Box 11, Dambulla, Sri Lanka
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Heritance Kandalama
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Heritance Kandalama
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1,788 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (448)
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Top Contributor
58 reviews 58 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very difficult to write a review for this hotel because there are not too many superlatives in the dictionary to describe it. Built into the side of the mountain with a design that I have never seen the likes of in my travels anywhere in the world .. walking to Reception is like entering a cave (literally) ..fantastic pool and... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel from the moment you arrive at this hotel the staff are very helpful. the entrance foyer it self is a great design,the service levels were one of the best i have had . the food buffet style,the variety of food was the best i must say i have not had a bigger spread before at... More

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

It was a relaxing short stay. Everything is excellent except for the staff who took us to a wrong room (we booked for a luxurious double but he took us to a standard twin), and did not even apologise and appeared to be annoyed when we pointed that out to him. The restaurants are up to the standard of a... More

Was this review helpful? Yes 1
Bangalore, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were here from November 10 to November 12, 2014. This is a Fantastic Property and equally good Staff in all departments. All Rooms face either the Lake or the Forest and the Bathrooms are something you cherish. It is open to the forest. The overall maintenance of the Hotel is good and the Food choice at the Restaurant is... More

Was this review helpful? Yes 1
Colombo, Sri Lanka
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our stay here though it was an absolute rush with the sightseeing on the itinerary. The buffet was the most extensive spread we had on tour. The property is looking shabby in comparison to the days of glory. But the food is definitely a highlight. They need to keep up the standards though. The Six Senses Spa... More

Was this review helpful? Yes 2
Heritance K, General Manager at Heritance Kandalama, responded to this review

Thank you for staying with us in spite of the time limitations. We repeat, our forte is our food as we have learned that know that . And our priority is environment we live in ! However, we thank you for the observations made on the wall and shall be doing everything possible to maintain the highest standards. We are... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

Was there for our honeymoon last August and loved everything about this hotel. Great welcome by the front desk staff. Thank you Roshan for the upgrade. Buffet was just awesome, restaurant staff were so friendly. So many things to do there and will definitely come back.

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Canberra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I went there with my partner and this place is awesome. Hotel is amazing, excellent service and staff. The buffet was 5 star. We booked horse riding and bicycles from the tour desk and it was great fun.

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Ascot, United Kingdom
Top Contributor
560 reviews 560 reviews
122 hotel reviews
287 helpful votes 287 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is perhaps, rightly proud of its eco credentials and was built 20 years ago by a renowned architect. It also looks much better from the outside than in. However, the interior lacks any warmth, soul or personality. It is a collection of concrete spaces; a uniform dull white colour with dark floors and occasional wood ceilings etc; there... More

Was this review helpful? Yes 1
Heritance K, General Manager at Heritance Kandalama, responded to this review

First and foremost we thank you for your stay with us. Our eminent creator, Dr Geoffrey Bawa never wanted the hotel guests to admire the hotel hardware but the sheer bliss they would find around his creation. And, that was his eternal dream . Nor he wanted one to admire it from outside. In fact, he anxiously waited until the... More

Sao Paulo, SP
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very beatiful hotel made by the famous arquitet Bawa. Wonderful location , near all the atractions of the area. Nice food. In the middle of a jungle plenty of monkey. Shut the window, otherwise they came in your room. Pleasant swimmingpool

Was this review helpful? Yes
Heritance K, General Manager at Heritance Kandalama, responded to this review

Thank you very much for your stay. Also taking your valuable time to make your observations. Heritance Kandalama is not only a hotel but `a life-time experience'. Do you know that it looks a beauty at present as the recent heavy downpours have transformed the surrounding jungle to appear it greener and nicer. I am sure you will be back... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

One of the best hotel in Sri Lanka to visit and the service of the staff. Enjoyed the nice holiday and the kids were enjoyed the nice Sri Lankan food. Amazing view from the room, variety of food was really nice and the kids enjoyed much.

Was this review helpful? Yes 1
Heritance K, General Manager at Heritance Kandalama, responded to this review

Thank you for your visit and placing Heritance Kandalama among the best which we consider a tribute to the hotel and also all those who are and were a part of this iconic over 20-year old property. Food - yes, it is our forte and be warned that once your taste buds are used to food at Kandalama, they will... More

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Hotel Summarization (Beta)

What travelers say

  • Sri Lanka(34)
  • Infinity pool(30)
  • Very good(11)
  • Cultural Triangle(5)
  • Balcony door(5)
  • Buffet style(3)
  • Luxury room(3)

Additional Information about Heritance Kandalama

Address: PO Box 11, Dambulla, Sri Lanka
Phone Number:
Location: Sri Lanka > Central Province > Dambulla
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritance Kandalama 4.5*
Number of rooms: 152
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla

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