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All 22 Iasi hotels

Hotel Europa

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5.0 of 5 Hotel   |   Str. Anastasie Panu 26, Iasi 6600, Romania
Hotel amenities
Hotel Europa
Ranked #22 of 22 Hotels in Iasi
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12 reviews from our community

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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (12)
  • Mar-May only
    (2)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (1)
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Cluj-Napoca, Romania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 18, 2013

i stay 2 nights in this hotel, and everything was perfect. I arrive with my mother .she has to go to some investigation on a private medical hospital.The staff was verry helpful and told us how to get the hospital and a lot off information that we need they served us a great breackfast at 11 o'clock , not between... More

Was this review helpful? Yes 1
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Dear Mr/Ms Apetrei, we want to thank you for staying in our hotel, we are very pleased you had a good stay. We wish you mother good health and look forward to next time. Best regards! More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2013

I arrived for a 3 night stay at the Europa with great expectations,on arrival i was greeted by a lovely friendly receptionist who spoke good English,that was the good part !!! then she told me that the restaurant,bar and cafe were closed as it was holiday time in Iasi !!!!! best time to keep them open i am thinking but... More

Was this review helpful? Yes 1
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Dear customer, thank you for review, our clients feedback is very important to us. We are sorry that you have encountered some difficulties in staying at our hotel. We guarantee that we will verify this information and we will try in the shortest time to solve the problems. Our goal is to make our clients feel like home, and under... More

Pitesti, Arges, Romania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 27, 2013

poor services.. the manager give out room at 12:01 because at 10:00 we did not reach the hotel so we have to pay more so he can "find" a new room for us. we payed 15 euro extra. the reception is terrible and the city noise can be heard from the room.

Was this review helpful? Yes 1
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Dear sir, we are very sorry to hear that your had a bad stay at our hotel. Thank you for your comment, it helps us to improve our services for the future. Currently we are trying to make an assessment of employees and services, to ensure that the next time you come back, you will have a wonderful stay. It... More

1 review
4 of 5 stars Reviewed June 26, 2013 via mobile

I had the Europa Hotel recommended to me for it's location by a local resident.I was there for 3 weeks and was treated like a king. The front line staff were all brilliant to do business with,the catering was very good, the rooms were spacious and well equipped and serviced very well. I have stayed in hostels all over the... More

Was this review helpful? Yes
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Thank you for the kind words, and we promise to do our best to thank our customers. More

Turi, Italy
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 23, 2011

The staff did not offered services according to the price. They have hidden prices, also they act as if you're an enemy not a guest. And at the end of the stay they try to charge as much money as they can. Not a very friendly environment. Needless to say they had very cheap blankets(itchy), same food everyday and every... More

Was this review helpful? Yes 2
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Dear Mrs Dana - Carmen, we are very sorry to hear that you had a bad stay, I can assure you that we don't have hidden prices, but we do have some services that requires additional costs. We promise you that next time when you will be back to our hotel, you will be very pleased with the accommodation services.... More

Bucharest, Romania
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 28, 2010

Stayed there for a short business conference. Large rooms, decent and clean. Food is also decent, nothing special. The staff needs some training. Do not know the prices to judge the cost per quality ratio.

Was this review helpful? Yes
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Dear Mr, thank you for choosing our services. We are looking forward to seeing you again ! More

budapest
1 review
5 of 5 stars Reviewed January 14, 2010

i enjoied my stay at this hotel. Very fresh and big room. The bed was very soft. At breackfast they have the best pastry i have ever eaten.

Was this review helpful? Yes
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Dear Monica, thank you for choosing to stay at our hotel. We are looking forward to seeing you soon ! More

roma
1 review
4 of 5 stars Reviewed October 24, 2009

Very good hotel, the rooms are big, elegant and clean, and matrimonial bed in every rooms, even you use for single. the price is ok.

Was this review helpful? Yes
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Thank you for your kind review, we are doing the best we can in order to keep our customers happy and to improve each day our services. We are looking forward to see you next time! More

Bucharest
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed November 28, 2007

This year I had to travel to Iasi and I usually stayed in Little Texas (grate hotel), but one time they didn't had rooms so the travel agency recommended Europa that is coted as a 4* hotel. It was one of the most horrible experiences in my life. I will not skip the thing that the reception is very ugly... More

Was this review helpful? Yes 5
Dabija G, Front Office Manager at Hotel Europa, responded to this review

Dear Cristina, we are very sorry for the experience you had in the past, we are trying to constantly improve our services to such situations do not occur. To be honest we never had a similar situation as you mention, and as you will see on booking.com, our customers are quite pleased with our hotel. If you somehow get through... More

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Additional Information about Hotel Europa

Address: Str. Anastasie Panu 26, Iasi 6600, Romania
Location: Romania > Northeast Romania > Iasi County > Iasi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 22 Hotels in Iasi
Hotel Class:5 star — Hotel Europa 5*
Number of rooms: 74

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