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Hotel Las Dunas

4.0 of 5 Av. La Angostura 400, Ica, Peru
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Certificate of Excellence 2014
Hotel Las Dunas
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Hotel Las Dunas
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398 reviews from our community

Traveler rating
    173
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    48
    11
    6
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181
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

It was a family trip to rest a little bit but what we found there was terrible. Nobody told us that 2 15-yearold classes of two different schools were there to spend the weekend. So it was literally crazy to be there with all the kids screaming out loud and even in the dinner because there is this show they... More 

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Rome, Italy
Top Contributor
50 reviews 50 reviews
40 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After 10 years I was back at the Las Dunas hotel. Services was great, waiters and staff are very friendly and available at all times. The only issue might be that rooms are tired, bed is very hard and tv is limited. Pools are very nice and the restaurant lacks variety though the very little offers are reasonable for peruvian... More 

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vastus73, Manager at Hotel Las Dunas, responded to this review

Dear guest: We appreciate you taking the time to share information regarding your recent stay with us, as all feedback helps us to ensure that your future experiencie with us are special. We also take note of its asessments relating to facilities and meals. We hope to have the opportunity to welcome you again in the near future. Kind regards,... More 

1 review
5 of 5 stars Reviewed November 11, 2014 via mobile

Last week I have a lunch with my business partner and we decided to go to the hotel bar , I was surprise with the excellent service by the workers there always smiling , interactive . I work in a 5 star five diamond hotel in Colorado Springs , the Broadmoor hotel and the people that work at the bar... More 

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vastus73, Manager at Hotel Las Dunas, responded to this review
Google Translation

Estimado huésped: Muchas gracias por su detallado comentario de nuestro servicio en el bar, nos alegra saber que estamos haciendo... More 

Santa Clara, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 6, 2014

They didn't honor the price I reserved the room for; the receptionist at the front desk was cold, and just nasty and they had the smallest beds ever. Nice place, but the drinks and food on-site are way over priced. Numerous Wi-Fi hotspots around the complex, but they were all too slow to connect to. I would never stay there... More 

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vastus73, Manager at Hotel Las Dunas, responded to this review

Dear guest: Thanks for your comments. We are concerned that your experience with us was not positive as our team shares the same purpose: to achieve your complete satisfaction. On the other hand it is importante to clarify for other users models the situation mentioned. The law of Perú (Legislative Decree 919) indicates that the service qualifies as exports are... More 

Lima, Peru
1 review
4 of 5 stars Reviewed October 20, 2014

My wife and I recently brought our two small children (three and two years old) to Hotel las Dunas. This is an unabashed kid oriented resort. The pools were outstanding; particularly the newly built water park. It was shallow enough for our little one, but equipped with two water slides and a number of water related games (e.g. streaming water... More 

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vastus73, Manager at Hotel Las Dunas, responded to this review

Dear guest, We would like to thank you for taking the time to write your comments about your experience at Las Dunas Hotel. We really appreciate your constructive review because it helps us to improve the quality of our services. Regarding the food, we would like to inform you that our Executive Chef and his team of cooks are continuously... More 

New York City, New York
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

Four of us stayed at Las Dunas for 3 days at the end of September. The resort is beautiful and has everything you need, pool, gym, spa, dining and entertainment (alpacas walking around, horse back rides, bike rentals, and their own sand dune with board rentals). The main pool had a slide that looked like fun, but the water was... More 

Was this review helpful? Yes 2
vastus73, Manager at Hotel Las Dunas, responded to this review

Dear guest: Thank you very much for taking the time to share your vacation experience with us. It is an honor to hear that you had a great vacation. It motivates us to continue improving Thnaks again for gigiving us your feedback We hope to have the opportunity to welcome you back soon. Best regards, Ugo Gherardi Resident Manager HOTEL... More 

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 4, 2014

I have booked one night at las dunas after I saw a recommendation on a guide that stated they had a private flight landing area to see the Nazca Lines. The hotel itself is nice.... however: 1) TERRIBLE COMMUNICATION if you send them email trough their form on their site they do not answer. After reserving, I have tried tens... More 

Was this review helpful? Yes 2
vastus73, Manager at Hotel Las Dunas, responded to this review

Dear Guest: Thank you for let us know your opinion of our hotel through the Trip Advisor. We are very concerned about our partners services and we want to let you know that we are taking drastric measures to prevent this inconveniences to happen again. We are working with BUGANVILLA TOURS, SANDTOURS and CRUZ DEL SUR to improve their services... More 

Los Angeles, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 2, 2014

This hotel has a lot to offer for anyone wanting a nice getaway. You could feasibly just stay on the property for your entire stay if you wanted. There are plenty of restaurants and bars, swimming pools, activities such as horseback riding, sand dune buggy rides, a spa, gym, and probably more that I am not even aware of. The... More 

Was this review helpful? Yes 1
vastus73, Manager at Hotel Las Dunas, responded to this review

Dear guest: Thank you very much for taking the time to share tour comments with us througt Trip Advisor. We are very pleased to learn that you enjoyed our facilities and services in general. We have taken note of tour observations for our continuous improvement. Sincerely, Ugo Gherardi Resident Manager Las Dunas Hotel More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014 via mobile

Great for familys. Activities pools food service good weather available ammenities welcome drinks available bikes , horses , sunboard , beautiful surroundings , nice service , comfortable beds , peruvian foof as ceviche , papa a la huancaina , aji de gallina , arroz con frejoles , chicha morada , arroz con leche , music during dinner , night shows... More 

Was this review helpful? Yes 1
vastus73, Manager at Hotel Las Dunas, responded to this review

Dear guest: Thank you for your comments through Trip Advisor. We are very glad to know that you enjoy your stay with us. We look forward to welcoming you back soon. Sincerely, Ugo Gherardi Resident Manager Las Dunas Hotel More 

Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 30, 2014

This is a very nice hotel in Ica with many amenities. The staff is very helpful and has a nice restaurant. A perfect hotel for those traveling on vacation. Unfortunately, the internet connection was not very good in my room and I was constantly losing my connection which is frustrating, especially for a business traveler.

Was this review helpful? Yes 1
vastus73, Manager at Hotel Las Dunas, responded to this review

Dear guest: Thank you very much for taking the time to share your comments with us througt Trip Advisor. Your comments are very important for us and we are glad to know that you had a great vacation in our hotel. Regarding the WIFI, we are working right now to improve the coverage. We look forward to welcoming you back... More 

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Additional Information about Hotel Las Dunas

Address: Av. La Angostura 400, Ica, Peru
Phone Number:
Location: Peru > Ica Region > Ica
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Las Dunas 4*
Number of rooms: 130
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Also Known As:
Las Dunas Hotel
Las Dunas Ica

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