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SUMAQ Machu Picchu Hotel

4.0 of 5 Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
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SUMAQ Machu Picchu Hotel
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SUMAQ Machu Picchu Hotel
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1,046 reviews from our community

Traveler rating
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    180
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    4
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218
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9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kyiv, Ukraine
Top Contributor
112 reviews 112 reviews
112 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed yesterday NEW

It all started from a wrong foot, "meet and greet" flop. Disoriented, stranded at the railway station, lost in the numerous counters selling souvenirs and surrounded with zero percentage of English speakers, we managed to get to the hotel walking under the drizzle. Otherwise, it was a fabulous stay. Fully equipped room, excellent restaurant with delicious alpaca carpaccio, design, both... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at Sumaq following extensive research of Machu Pichu hotels ; dint quite live up to expectations Positives- Efficient pick up and luggage drop off to station The staff arrange for bus tickets to Machu Pichu and this is very helpful Food is very good- both breakfast and the dinner Negatives We barely slept - there is constant traffic until... More

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Toronto
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we checked in (warm, efficient and friendly ) to the treats brought to the room, evening towel and chocolate service, delicious dinner and five star service, comfortable room, sumptuous breakfast, cooking class and lastly, at time of departure, when I mentioned ny backpack was a little heavy... The offer of meeting us with our bags at the... More

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San Francisco, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I think this hotel is as much of a five-star place as you are going to get in a town like Aguas Cailientes at the bottom of Machu Picchu. If you try to compare it to a hotel you would give five stars in a city in the US, that is not really a fair comparison. The food was really... More

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Maraval, Trinidad
Top Contributor
66 reviews 66 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Visiting Machu Pichu this was the hotel that our travel agent booked for us. I was looking forward to 5 star treatment but I must say it didn't quite live up to the rating. The room was small and quite noisy and the restaurant nothing special.

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Scarsdale, NY
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

not sure why this is rated #1. The rooms are modest, the staff nice and the food mediocre. The manager, Luis, was very helpful checking us in. It has a good location near the bus and trains. Caters to a lot of group tours so it's a bit crowded and noisy at some meals. The Inketerra's secluded property and beautiful... More

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Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thank you SUMAQ and Alejando (manager) for making my stay stress and worry free. Through every email, nothing but professionalism and promptness. During my stay, every detail, question and concern was promptly attended to with top notch professionalism. Also, every meal was world class perfection and an awesome gastronomic experience! Thank you for making my visit to Aquas Calientes and... More

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Sao Paulo, SP
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The view of the room was stunning. Very nice staff, quite good restaurant, great location, on the way to machu picchu ( the bus stops at the hotel) and far enough from the ugly and overpricy" aguas calientes" city center.I found it expensive, though. If you must stay at aguas calientes, this is the hotel!

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Cartagena, Colombia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Sumaq Machu Picchu Hotel is a true gem. Prior to arriving, we had been contacted to setup everything we needed for a perfect stay -- and perfect it was! From the welcome at the train station, cooking class, guest services as well as restaurant staff, we couldn't have been treated better!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had an incredible stay at Sumaq. The hotel-start to finish was perfect. Highlights included a 5 star meal (delicious), excellent service all around, a great leg/foot massage, delicious wine, a fantastic room and a beautiful environment. Strongly suggest booking this hotel as a treat-you will not regret it!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, Sumaq Machu Picchu Hotel More

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Additional Information about SUMAQ Machu Picchu Hotel

Address: Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — SUMAQ Machu Picchu Hotel 4*
Number of rooms: 60
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Also Known As:
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu

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