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Hostal El Santuario

Road Aguas Calientes | Km 111.5, Aguas Calientes, Peru
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Hostal El Santuario
Best prices for: 1 room 1 guest
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Ranked #11 of 21 Hotels in Aguas Calientes
A recent review
3 of 5 stars Reviewed March 7, 2015
Eye-on-ocean
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108 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Denton, North Carolina
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Warning: we were apart of the hotel spam, when you go down for breakfast the lady ask for your room number and amount of people, which of course you give and start eating. Well at this time the front desk guy goes up to your room. We are lucky and my husband went up to the room and found him... More 

Was this review helpful? Yes 2
Top Contributor
106 reviews 106 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 7, 2015

We stayed one night here as part of a travel group. The lobby area looks accomodating enough but the rooms are quite spartan and somewhat cramped with poor lighting. Furthermore, during the early morning hours, the town lost power. The hotel's diesel generator kicked in around 3 AM but the second floor hallway, as well as our room, filled with... More 

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Toronto, Canada
Contributor
20 reviews 20 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 3, 2014

Before booking my reservation at this hotel, I had read many comments about this hotel, some positive and other negative. Management of the hotel tackled the issues pointed by other visitors. Overall, I liked the hotel. It is close to the bus and train stations (5-10 minutes walk), my room was clean, there were extra douvets in case I would... More 

Was this review helpful? Yes 5
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2014

Great spot away from the main part of town and right on the river. Sleeping to the sound of the river is very pleasant and the views are fantastic. All the staff are super friendly. And the beds really comfy. The little old lady selling gifts etc 2 doors up is such a nice lady. But then again with my... More 

Was this review helpful? Yes 5
Prague
Top Contributor
67 reviews 67 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed September 5, 2013

The hotel (it is a hotel though it titles itself a 'hostal') is at the lower end of the town of Aguas Calientes, some ten minutes of walk from the train station. It has a spacious lobby and nice rooms. The staff was incredibly helpful. When we arrived, we discovered that we had been swindled by a tour operator, and... More 

Was this review helpful? Yes 3
Fort Collins, CO
Top Contributor
64 reviews 64 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 15, 2013

We got here late and were up early so didn't really have much time to spend in the hotel. The staff was helpful in keeping our luggage while we visited Machu Picchu the following day. The room was clean and the shower was warm. We loved hearing the sound of the river during the night and had no problem with... More 

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Melbourne, Australia
Top Contributor
98 reviews 98 reviews
49 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed June 17, 2013

A nice cozy and warm room in a good location; just a block from the bus and train station and on the river. The room and the bed were both small, but this was totally satisfactory for one night. Breakfast was OK (just), and the wi fi was excellent. Note, the hotel has no elevator and the stairs to the... More 

Was this review helpful? Yes 1
Pocola, Oklahoma
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 7, 2013

The room was clean but small and plain. However, the view of the river was exceptional. We left the window open to the sound of rushing water all night and it was the best night's rest I had during my stay in Peru. The continental breakfast was good also.

Was this review helpful? Yes 1
Lima, Peru
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 28, 2013

We stayed in the quad room (2 separate rooms a twin and a matrimonial). It was nice and had a great view of the Urubamba river! It was a little loud. Also, DO NOT leave your windows or doors to the balcony open. Bugs will come in. Also it was a little far from the main areas of town. Aguas... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
102 reviews 102 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 15, 2013

We got into Aguas Calientes pretty late at night, and when we walked into our room and turned on the light a HUGE bug came flying out at us. After about 10 minutes of trying to coerce it out of our room, we finally were able to get into the room and relax. Because we got in so late and... More 

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