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Hostal El Santuario

Road Aguas Calientes | Km 111.5, Aguas Calientes, Peru
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Hostal El Santuario
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Ranked #12 of 21 Hotels in Aguas Calientes
A recent review
4 of 5 stars reviewed 2 weeks ago
HRKCI Scottsdale, Arizona
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114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Scottsdale, Arizona
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby was nice; breakfast which was included was good. Hotel room for 3 was a bit small, although all of the beds were doubles. Bathroom small and few outlets. Wifi worked fine. We were only there one night, but staff very helpful. They held our backpacks and transferred them to the train station for our designated train. That was... More 

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Boulder, Colorado
1 review
3 of 5 stars Reviewed June 25, 2015

I had a written confirmation of our reservation. However, when we went to check in the hotel did not have it and said we should have called to confirm(which was not on any of our paperwork). The front desk manager was very helpful in trying to help us. We did get two rooms, one of which had no window and... More 

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Cuenca, Ecuador
Level Contributor
125 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed May 30, 2015

Our first day we arrived after breakfast and the second day we left before breakfast. However, I did see that it was set up and it looked pretty good. I learned later that there was someone there to make omelets and pancakes. There were two couples in our party and we used the bar quite a bit and were happy... More 

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Sydney, Australia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 2, 2015

Large welcoming lobby and rooms have oil heaters Hot shower with good pressure Wifi only good in foyer Varied and generous breakfast The sounds of river Urabamba will put you to sleep in no time! We just stayed the night and had room facing river

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Denton, North Carolina
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31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 29, 2015

Warning: we were apart of the hotel spam, when you go down for breakfast the lady ask for your room number and amount of people, which of course you give and start eating. Well at this time the front desk guy goes up to your room. We are lucky and my husband went up to the room and found him... More 

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Travelers are raving about these Aguas Calientes hotels

Level Contributor
139 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed March 7, 2015

We stayed one night here as part of a travel group. The lobby area looks accomodating enough but the rooms are quite spartan and somewhat cramped with poor lighting. Furthermore, during the early morning hours, the town lost power. The hotel's diesel generator kicked in around 3 AM but the second floor hallway, as well as our room, filled with... More 

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Toronto, Canada
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 3, 2014

Before booking my reservation at this hotel, I had read many comments about this hotel, some positive and other negative. Management of the hotel tackled the issues pointed by other visitors. Overall, I liked the hotel. It is close to the bus and train stations (5-10 minutes walk), my room was clean, there were extra douvets in case I would... More 

Was this review helpful? Yes 5
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 25, 2014

Great spot away from the main part of town and right on the river. Sleeping to the sound of the river is very pleasant and the views are fantastic. All the staff are super friendly. And the beds really comfy. The little old lady selling gifts etc 2 doors up is such a nice lady. But then again with my... More 

Was this review helpful? Yes 5
Prague
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed September 5, 2013

The hotel (it is a hotel though it titles itself a 'hostal') is at the lower end of the town of Aguas Calientes, some ten minutes of walk from the train station. It has a spacious lobby and nice rooms. The staff was incredibly helpful. When we arrived, we discovered that we had been swindled by a tour operator, and... More 

Was this review helpful? Yes 3
Fort Collins, CO
Level Contributor
102 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed August 15, 2013

We got here late and were up early so didn't really have much time to spend in the hotel. The staff was helpful in keeping our luggage while we visited Machu Picchu the following day. The room was clean and the shower was warm. We loved hearing the sound of the river during the night and had no problem with... More 

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