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Casa del Sol Machupicchu - Boutique Hotel

Av. Imperio de los Incas N0 608 | Machupicchu Pueblo, Aguas Calientes, Peru (Formerly Casa del Sol Machupicchu)
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Casa del Sol Machupicchu - Boutique Hotel
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Casa del Sol Machupicchu - Boutique Hotel
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Casa del Sol Machupicchu - Boutique Hotel
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178 reviews from our community

Traveler rating
    116
    45
    10
    5
    2
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38
84
8
Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Whatever you do, do not eat at this place. The food was cold, some of the courses did not even arrive. Lamb ravioli? Where's the lamb?Really, there are much better places to eat and stay.Never eat or stay here! Not to mention the rooms. They stank of raw sewerage. Steer clear of this one.

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Sir/Madame, We are really worry about this review, that is not the type of service we usually offer to our guests, we will take care of this claim immediately. Although we would like to point something out, the Hotel is a new infrastucture and the rooms are always clean, as you can reed in another reviews. Have a marvelous... More 

1 review
5 of 5 stars Reviewed 1 week ago

We travelled to celebrate out 30th anniversary. It was the perfect place to have a romantic dinner in a quiet place. Our room saw to the river, the sound of the water was relaxing. Two magnific nights to remember our first honeymoon. I am willing to repeat this part of our trip near in the future. People worked hard to... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Madame/Sir, Thank you for taking the time to write this lovely review and for your kind comments for our staff, and your experience in Casa del Sol Machupicchu during your Wedding Aniversary. Our compromise with our guest is to give them the best service ever by giving them a unique experience that create unforgettable memories. We hope to welcome... More 

Atlanta
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Casa Del Sol on the night of February 3rd, just before hiking Machu Picchu. The hotel is beautiful and classy. The staff is very professional and accommodating. We loved the convenience to the bustling town of Machu Picchu. When you enter the lovely lobby, you are greeted by enchanting decor and a friendly staff.... More 

Was this review helpful? Yes 1
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Madame/Sir, Thank you for taking the time to write this lovely review and for your kind comments for our staff, and your experience in Casa del Sol Machupicchu. Our compromise with our guest is to give them the best service ever by giving them a unique experience that create unforgettable memories. We hope to welcome you again in a... More 

Victoria, Canada
Top Contributor
244 reviews 244 reviews
11 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The interior decor is a pleasing, elegant mix of modern and rustic. Modernist lines combined with plenty of wood, rough stone and plaster. The beds are very comfortable and the rooms are clean. Free WiFi is available throughout the hotel. A key feature is the view. The far wall of the lobby/restaurant area is all glass, which looks over the... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Sir/Madame, Thank you for taking the time to write this lovely review and for your kind comments for our staff, and your experience in Casa del Sol Machupicchu. Our compromise with our guest is to give them the best service ever by giving them a unique experience that create unforgettable memories. We hope to welcome you again in a... More 

Top Contributor
72 reviews 72 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 14, 2015

We stayed at the Hotel over Christmas and the staff could not have done more to make our stay memorable from the way our room was decorated to the special cocktails and the Christmas dinner. The family all agreed we would much rather be in the town and be able to enjoy the night in Aguas Calientes than stuck at... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Madame/Sir, Many thanks for taking the time to leave your feedback following your recent stay at Casa del Sol Machupicchu Boutique Hotel. I was delighted to read that you enjoyed the seamless service we provided you with. Please do come and stay with us once again in the near future. My kindest regards, Alcides De La Cruz CASA DEL... More 

Gainesville, Florida
Top Contributor
84 reviews 84 reviews
37 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed January 1, 2015

Checking into a hotel in Peru is a bit of a process, Casa del Sol has it figured out. You walk in, they collect your passports and escort you immediately to your room and send up hot chocolate or coca tea. No waiting involved! From then on, the reception area addresses you by your names as if you were friends... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Madame, Many thanks for taking the time to leave your feedback following your recent stay at Casa del Sol Machupicchu Boutique Hotel. I was delighted to read that you enjoyed the seamless service we provided you with. We will be take car of your suggestions in order to improve our services. Please do come and stay with us once... More 

Adelaide, Australia
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 1, 2015

We stayed here for 1 night in November and whilst a little pricey, given the location and facilities we were very happy with our choice. We booked a river view room and on seeing how close the train line is to the front of the hotel and the noise it generates, we were glad we did with the added bonus... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Adelaida, It is so wonderful to see your reviewof your stay with us. Thank you very much for taking the time to write about your time here. I am so happy that you enjoyed your stay and we are taking are to improve our services at the Restaurant. My kindest regards, Alcides De La Cruz CASA DEL SOL MACHUPICCHU... More 

Oakland, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

No Hot Water in shower, the water faucet from the sinks had so much pressure that water shot out from the faucets and hit the far walls 10 feet away (basically the sink exploded), the room smelled of deoderant and disinfectant, when we opened the window the hinge fell off and all this for a $350.00 price tag. Much better... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Guest, Thank you for your new review of Casa del Sol Machupicchu, and I am sad to read you were left unsatisfied with your recent stay at the property. It is also disappointing to read that you were not Happy with the follow up provided by our staff or the discounted rates, room upgrades and late check out offered... More 

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
47 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 28, 2014

Stayed here for just the 1 night on a fleeting visit to Machu Picchu and couldn't have been happier with our choice. Checkin was fast and we were promptly shown to our room which was lovely - great view of the small river behind the hotel which was calming to listen to at night with the water rushing over the... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Sir/Madame, Thank you for taking the time to write this lovely review and for your kind comments for our staff, and your experience in Casa del Sol Machupicchu. Our compromise with our guest is to give them the best service ever by giving them a unique experience that create unforgettable memories. We hope to welcome you again in a... More 

Falls Church, Virginia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 20, 2014

What a **lovely** hotel! To our surprise, we were met at the train by one of the hotel staff, who walked us to the hotel, only 3 minutes away. Very gracious staff, and beautiful hotel, restaurant, and room. Our top-floor suite included a breakfast nook and jacuzzi overlooking the river, and we found a plate full of chocolate truffles in... More 

Was this review helpful? Yes
CasaDelSol M, Director Comercial at Casa del Sol Machupicchu - Boutique Hotel, responded to this review

Dear Linda K, Thank you for taking the time to write your experience in Casa del Sol Machupicchu. Our compromise with our guest is to give them the best service ever by giving them a unique experience that create unforgettable memories. We hope to welcome you again in a next opportunity and thank you one more time for your visit.... More 

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Additional Information about Casa del Sol Machupicchu - Boutique Hotel

Address: Av. Imperio de los Incas N0 608 | Machupicchu Pueblo, Aguas Calientes, Peru (Formerly Casa del Sol Machupicchu)
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range (Based on Average Rates): $$
Number of rooms: 30
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Hotel Style:
#3 Spa Hotel in Aguas Calientes

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