We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Aguas Calientes hotels

Inkaterra Machu Picchu Pueblo Hotel

4.5 of 5 Hotel   |   Railroad Km 110, Aguas Calientes, Peru
Hotel website
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Inkaterra Machu Picchu Pueblo Hotel to your Saves list
Inkaterra Machu Picchu Pueblo Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #2 of 20 hotels in Aguas Calientes
A recent review
  • Overview
  • Reviews (1,303)
  • Photos (795)
  • Amenities
  • Q&A
  • Room tips (222)
  • Location
  • More
Write a Review

1,303 people have reviewed this hotel

Traveler rating
    963
    235
    53
    32
    20
See reviews for
234
645
38
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was our favorite during a recent visit to Peru (Lima, Sacred Valley, Cusco). We spent only one night, but would happily have spent more. Most visitors are (correctly) intent on visiting Machu Picchu, but the surrounding merit more time--a subtropical cloud forest with unique flora and fauna. This hotel has many nature tours, some free, that could easily... More

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Staff were always very helpful, well located close to centre of town, but also far enough away that you didn't feel you were in the middle of it. Eco-friendly location (no tvs in room!) set in tropical surrounds. Clean & spacious rooms, with open fireplaces. Would definitely stay there again. Quite an intimate location with loads of privacy.

Was this review helpful? Yes
Canberra
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed here as part of a large group, the place is lovely, gorgeous gardens, heaps of orchids and birds everywhere. The hotel offers a number of free tours within the grounds and includes information about the orchids, local birds and spectacled bears. The food in the restaurant was really good and the service was good as well. Great location... More

Was this review helpful? Yes
San Francisco
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel delivered in every way. From the handling of our bags at the train station at arrival to the check out a day later, they knew how to take care of their guests. The property is integrated very naturally into the cloud forest and even has a nature walk on the property with guides that can educate you on... More

Was this review helpful? Yes
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for taking the time to write about your experience at Inkaterra. We are very glad you enjoyed your stay with us, and appreciate your warm comments for our facilities and service. We hope to welcome you again in a next opportunity. Thank you for staying at Inkaterra Machu Picchu Pueblo Hotel! More

Cincinnati
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

OK - this hotel is very pretty, and the food was very good. But we were charged $50 for an extra bed that we had advised we already paid for through our booking.com. We were stuck. If you are only here for 1 night - and you get in late and leave early, why pay this much? The beds...eh. Small,... More

Was this review helpful? Yes
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for taking the time to write about your stay with us. As informed by our hotel staff and as indicated on Booking.com, we can accommodate an additional bed subject to additional cost that is paid at check in. We are sorry that this misunderstanding affected part of your stay with us. Inkaterra Machu Picchu Pueblo Hotel,... More

Sugar Land
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night at this hotel after visiting Machu Pitchu. The hotel is very environment friendly. The rooms were very nicely furnished. The birdwatching tour in the morning and spectacle bears project tour are outstanding. Lots of green plants and trees. We had dinner and breakfast and both were amazing. They had several vegetarian entrees and the best... More

Was this review helpful? Yes 1
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, We are glad you enjoyed your stay with us and appreciate the time you took to share your kind comments with us. Thank you for staying at Inkaterra Machu Picchu Pueblo Hotel! More

Paris, France
Top Contributor
136 reviews 136 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful place not to be missed. Located at the foot the Machu Picchu, the hotel consists of several "casitas" along a wonderful "park/forest" featuring hundreds of wild orchids, many of them endemic, rocket-flying humming birds and all sorts of other wonderful, colorful birds. Skilled naturalists take you on nature walks and explain lots of details along the way. Special... More

Was this review helpful? Yes
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for taking the time to write about your stay with us. Inkaterra Machu Picchu Pueblo Hotel is a place to relax, while exploring nature and encountering the wonders of the Inca civilization, feeling an authentic travel in an atmosphere of refinement, caring, and warm hospitality. We are glad you enjoyed your stay and keep pleasant memories.... More

MEXICO
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

1st. They provided a room that was smelly and very humid (casita). We had to be transferred to a better one. 2nd. The service at the restaurant was very slow... We asked 3 times for our dessert and never arrived, this also happened at the lobby where we ordered a sandwich. 3erd. The Spa isn't good at all and the... More

Was this review helpful? Yes 1
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for your email. Machu Picchu enjoys a subtropical highland climate - warm and humid during the day and cold at night, humidity ranges between 77% and 91%; we apologize for any discomfort caused and will continue our efforts to diminish the impact of this local condition. Six different casitas (rooms) categories are offered in order to... More

Charlotte, North Carolina
Top Contributor
84 reviews 84 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in Machu Picchu after several days in the Amazon plus two in Cusco. We were greeted by the Inkaterra representative after we stepped off the train and were immediately taken to one of the best rooms imaginable. two floors of sumptuousness plus orchids and hummingbirds outside. The service was incredible as were the staff. Only complaint was room... More

Was this review helpful? Yes 1
Oxnard, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Set behind the Agua Caliente train station on the edge of town, away from the touristy commercial sites and touts. Lush jungle-type of setting, they must have 20 gardeners to manage it. It reminded of some of the high end resorts in Ubud, Bali, which is saying a lot. Muti-building casitas style of setting, some rooms with fireplaces. Cozy separate... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Inkaterra Machu Picchu Pueblo Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Inkaterra Machu Picchu Pueblo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Address: Railroad Km 110, Aguas Calientes, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Inkaterra Machu Picchu Pueblo Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, BookingOdigeoWL, Hotels.com and Otel so you can book your Inkaterra Machu Picchu Pueblo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu

795 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (769)
Viewed
View from room (29)
Viewed
Dining (87)
Viewed
Room/suite (157)
Viewed
Hotel & grounds (199)
Viewed
Pool/beach area (16)
Viewed
Family/play areas (11)
Viewed
Bathroom (21)
Viewed
4:36
Videos (1)
Viewed
Other (248)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (1)
Viewed
Other (26)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites
Hotel Style
#2 Spa Hotel in Aguas Calientes #2 Family Hotel in Aguas Calientes #2 Romantic Hotel in Aguas Calientes
Hotel Class
Official Description (provided by the hotel)
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. Our suites are part of Relais & Châteaux. ... more   less 
Number of rooms
85

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer