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All 20 Aguas Calientes hotels

Inkaterra Machu Picchu Pueblo Hotel

4.5 of 5 Hotel   |   Railroad Km 110, Aguas Calientes, Peru
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92%
Ranked #2 of 20 hotels in Aguas Calientes
A recent review
5 of 5 stars reviewed yesterday
webhotelier Thonon-les-Bains, France
  • Reviews (1,281)
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  • Room tips (219)
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1,281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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English first
Thonon-les-Bains, France
Top Contributor
70 reviews 70 reviews
26 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you can, then no hesitation whatsoever : try it. Well, of course, this is not for every traveller, as it may be expensive, but when planning a trip to Macchu Picchu once in someone's life this eco-lodge experience is "MAGIC". I will never forget such an experience. THANK YOU. Everything is PERFECT. I have not found any "glitch" which... More

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Houston, Texas
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location and the grounds are beautiful. However, the service was terrible which was shocking since my experience in the rest of Peru was the opposite. Dinner was included and there are 2 sitting options at 6pm and 8pm, so we chose 6pm and were only 4 other tables filled by the time we sat and... More

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Huntsville, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent one night here after touring Machu Picchu. The rooms were quaint, with fireplaces and comfortable beds. The service in the restaurant was a little slow, but we were with a large group. The grounds were beautiful. I would definitely recommend this hotel.

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Michigan
Top Contributor
160 reviews 160 reviews
43 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We struggled wtih this venue v. The Sanctuary. Yes, the Sanctuary is at the entrance to Machu Picchu. That seems to be its plus. It's minus is that it appears overrun w/ tourists who are in and out all day for meals, bathroom breaks, whatever. The same bus that takes you up and down the road between MP and Aguas... More

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Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for taking the time to share your detailed comments with us. We are glad that you keep great memories of your visit and would like to thank you for your kind comments for our ambiance and service. Inkaterra Machu Picchu Pueblo Hotel is a place to relax, while exploring nature and encountering the wonders of the... More

Dallas, Texas
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The Inkaterra Pueblo's room was terrible. The shower floor ceramics were chipped and there were ants running up and down the wall in the bathroom. Our room was by the railroad track and we had the pleasure of hearing every train that rolled by. After climbing around Machu Picchu all day the last thing we wanted to do was climb... More

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Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for taking the time to share your comments with us. We regret the impression you got from our rooms. Let me share that we are constantly programing maintenance works on them and we are very careful with our housekeeping procedures to guarantee cleanliness in all of them. Anyhow, we are taking note of your impressions to... More

Atlanta, Georgia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent one night a few weeks ago in mid June. It was booked as part of a tour package so I can't comment on value. Our only misstep was walking past the registration desk building without realizing it. After that the staff showed us where to check in, fully explained the two seatings for dinner and the amenities available.... More

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Paris, France
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Ideally located at the foot of Machu Picchu, in Aguas Calientes, this beautiful hotel features a series of "casitas", little bungalows scattered around a beautiful tropical forest park. Everyday, naturalists lead you free of charge through a nature walk to explore the 372 orchid species, including 7 previously unknown ones, not to mention the beautiful birds you can meet on... More

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Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Inkaterra is a Peruvian organization with 39 years of experience providing our guests with authentic nature experiences. As our property is set in a private five-hectare (12.3-acre) of pristine cloudforest, we offer several excursions within hotel grounds that our guests can enjoy We are happy to hear that you had a great time at our birdwatching, orchid and... More

Costa Mesa, CA
Top Contributor
73 reviews 73 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were ok - not great. No draperies or curtains to keep out the light. Service was not that good. Communication was awful. We were there independently - not with a large group. Apparently there were dinner seatings at 6pm and 8pm but nobody told us. A bit of an issue if you are traveling with a kid and... More

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Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, We appreciate the time you took to share your review with us. We are grieved you left the hotel with a bad taste; we apologize for any inconvenience caused with your luggage, the hotel will be taking preventive measures to avoid this happening again, improving our communication with our guests. We are sorry that the service provided did... More

seymour, tn
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this property while traveling with a tour group. Our room had a lovely corner fireplace, which one could have lit. The entire property was beautiful, and the food at the restaurant was fine. The only negative was the pool needed to be cleaned. Wish we could have stayed longer and just enjoyed the property. Also, the lodge... More

Was this review helpful? Yes 1
Ecommerce_manager, Ecommerce at Inkaterra Machu Picchu Pueblo Hotel, responded to this review

Dear guest, Thank you for sharing your kind comments with us. We are glad that you keep great memories of your visit and would like to thank you for your kind comments for our ambiance, location, excursions, rooms and restaurant. About the plunge pools, they are filled with spring water and as they are located outside in the main garden,... More

Sao Paulo
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It is expensive. But it's the best option in Aguas Calientes. Breakfast and dinner at high quality are included and you can relax in the pools before or after visiting Machu Picchu. The rooms are clean and charming and the area is surrounded by nature.

Was this review helpful? Yes 1
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Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Address: Railroad Km 110, Aguas Calientes, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Inkaterra Machu Picchu Pueblo Hotel 4.5*
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Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites
Hotel Style
#2 Spa Hotel in Aguas Calientes #2 Romantic Hotel in Aguas Calientes
Hotel Class
Official Description (provided by the hotel)
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. Our suites are part of Relais & Châteaux. ... more   less 
Number of rooms
85

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