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All 20 Aguas Calientes hotels

Hatuchay Hotel - Machu Picchu

3.5 of 5 Hotel   |   Carretera Puente Ruinas Mz 4, Aguas Calientes, Peru
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61%
Ranked #9 of 20 hotels in Aguas Calientes
A recent review
3 of 5 stars reviewed 1 week ago
Tulips300 Halifax, Canada
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Halifax, Canada
Top Contributor
74 reviews 74 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Of all the hotels I stayed at in Peru, this was my least favourite. The room was nothing to write home about. It had two twin beds. They were comfortable enough. The room was spartan and drab and my room had no hair dryer, although other rooms did. The bar area did not look inviting and took my drink down... More

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Senior Contributor
38 reviews 38 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is a plain hotel, so if you plan to stay longer in Aguascalientes/Machu Picchu you perhaps should look for a hotel with more amenities. It basically has the rooms and a restaurant, no frills. It is good enough for coming back from Machu Picchu or Wayna Picchu, having a good shower and a good night´s sleep - the shower... More

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Los Angeles, California
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just spent overnight in this hotel before our Machu Picchu visit 2 weeks ago. I was a little worried about this hotel because of recent reviews. It didn't turn out to be a bad experience. We just walked from train station to this hotel, took only about 10 mins. Elevator was working. We had our room on 3rd floor... More

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Burnaby, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

They were always mopping and spaying floors with insecticide and the lobby reeked of bug spray. 2 meals included but drinks like coffee juice extra. Extremely small portions of food. No wifi in rooms. Cold coffee. Way better value for your money closer to town at Killa Inn

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California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 2, 2014

We stayed there as part of a Trafalgar tour. I will say that the location was very good, but that's about it. The hotel looks like it hasn't been refurbished since the 70s; the décor is very tired and won looking. Although they have DirecTV, all we got were error messages that required calling them. Half our group had no... More

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Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 18, 2014

Very pricey hotel because of location near Machu Pichu, which is a dream place must be in your "Bucket list", but not in this hotel. Poor infrastructure. Hot water comes and goes and can burn you. Sheets old and broken. Receptionist Jacqueline, only peruvian person that was rude and unreasonable. Much better to have dinner at Indio Feliz. Heater malfunctioned,... More

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Walla Walla, Washington
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 16, 2014

VERY disappointed in this place ! Nice setting along a raging river - but the view from our room was of a run down building, a huge trash pile, and a laundry place. Okay lobby - small, very plain, not really inviting. Nice dining room view - glass front to overlook the river and mountains. But, our room was really... More

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new zealand
Top Contributor
50 reviews 50 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 15, 2014

This was a package deal including breakfast and dinner, breakfast was average, dinner was very nice, however there are a lot of lovely restaurants close which would have been nice to go to instead as this is such a quaint town. We had a veranda that over looked the river which was very nice. the room was standard but all... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 25, 2014

The towels we had were covered in writing with pen. The sheets were also dirty with pen markings. The ceiling was actually falling apart. One of the bathrooms had a giant hole in it. There were four of us at dinner and 3 of us had to send our plates back because it was cold and our meat was not... More

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Lakewood Ranch
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 23, 2014

It seems quite impossible to my wife and I that quite a few reviewers gave this an Excellent rating. For us, it was a Disaster, with a capital D! It was communicated to us by out tour agency, Best Peru Tours, as an upgrade from the originally scheduled El Mapi hotel in recognition of our celebrating our 50th anniversary on... More

Was this review helpful? Yes 4
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Additional Information about Hatuchay Hotel - Machu Picchu

Address: Carretera Puente Ruinas Mz 4, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hatuchay Hotel - Machu Picchu 3.5*
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Also Known As:
Hatuchay Tower Hotel Aguas Calientes
Hatuchay Hotel Machu Picchu

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
¡En Hatuchay Hotels Machu Picchu vive una experiencia memorable y sostenible!Ofrecemos una experiencia memorable, donde podrás acercarte a la riqueza cultural y natural de un ícono turístico: Machu Picchu, y a la especial belleza escénica de los entornos naturales majestuosos que rodean a Hatuchay Hotels Machu Picchu.Te relajarás disfrutando de la vista panorámica, dormirás mientras escuchas el caudal del río Urubamba y podrás observar a las aves y la flora de la zona. Pernoctando en una de nuestras 42 habitaciones, arribarás a Machu Picchu muy temprano, porque estamos a sólo 20 minutos, puedes salir rumbo a la ciudadela y ser uno de los primeros en apreciarla durante el día.Nuestro trato es cálido y muy cercano, para que te sientas en familia, nos enfocamos en los detalles que son especiales para ti y tus seres queridos, y trabajamos para asegurarte una estadía que cause un impacto social positivo, brindando servicios acordes con los criterios globales del turismo sostenible. ... more   less 
Number of rooms
42

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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