We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Aguas Calientes hotels

Santuario Hotel

3.0 of 5 Hotel   |   Av. Hermanos Ayar s/n., Aguas Calientes, Peru
Hotel amenities
Save Saved
You added Santuario Hotel to your Saves list
Santuario Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #11 of 20 hotels in Aguas Calientes
A recent review
4 of 5 stars reviewed 4 weeks ago
Darla G Cary, North Carolina
Write a Review

89 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cary, North Carolina
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here between Cusco and Machu Picchu, it was booked by Llama Path and we didn't know which hotel we would be in before we arrived. The rooms were nice, comfortable beds, good breakfast which starts early, and great view of the river. The road leading to the hotel was in bad shape and it is the only road... More

Was this review helpful? Yes
New York City, New York
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 14, 2014

Stayed here as part of our 2 day/1 night tour with Llama Path. The place is decent, nothing spectacular. We wouldn't book it if it were our choice, but for one night, it was OK. Apparently each room has two beds: a twin and a full. Bathroom floor got extremely wet very easily and towels remained damp. The windows also... More

Was this review helpful? Yes 1
Seattle, Washington
Top Contributor
87 reviews 87 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed January 7, 2014

Stayed one night as part of my trip to Machu Pichu. Location doesn´t matter as long as the town is very small and everything is close. The access is quite difficult as you have to walk from the train station to the hotel (there are no cars or taxis in Aguas Calientes); the street is being remodeling since the last... More

Was this review helpful? Yes 3
Denver, Colorado
Top Contributor
106 reviews 106 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 6, 2014

They are located a short walk down from the train station. It is located second to the last hotel from the end. While we were there they were doing work on the road. It made it kind of muddy. Along the walk to the hotel you will pass by the sign for Machu Picchu Pueblo. Which they light up at... More

Was this review helpful? Yes
Tucson, Arizona
Top Contributor
65 reviews 65 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 21, 2013

Santuario is located at the edge of town on the road to Machu Picchu. It is a basic hotel, good for 1 to 2 nights especially for hikers. Room was small but clean, minimum furniture, tv, full size bed, armoire, table and 2 chairs. Bathroom recently renovated with contemporary fixtures. The hotel lobby, restaurant and room was clean. Our breakfast... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 29, 2013

Our tour operator booked the hotel. Very nice lobby, room was fairly good sized, clean and neat. Bathroom was smaller, basic tile, clean and functional. Bed was comfortable. The room was on second floor and windows overlooked a small enclosed courtyard. Room was quiet. It appeared that the floor had been recently renovated. Breakfast was good, eggs or omelette cooked... More

Was this review helpful? Yes 1
Milan, Italy
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 19, 2013

no way to say this is a good hotel cause the comfort eventhoug the position is really interesting for all of the people coming back from a tour. the rooms cold and not so clean. Staff is in a way kind and helpful

Was this review helpful? Yes 2
Liverpool, United Kingdom
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2013

We were booked in here by our tour operator, for one night after doing the Inca Trail. Initial impression of front desk area was good, clean area, nice outlook of river. Our room was dated, but clean, with good linen and comfortable bed. Bathroom was small, with basic shower. No facilities in room to making a drink and no fridge.... More

Was this review helpful? Yes
Diamond Creek
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 12, 2013

With the plethora of hotels and hostels on offer in Aguas Calientes, one has to wonder why my agent booked me in this hotel. The only thing good it had to offer was free WiFi (which a lot of places offer anyway). As you get off the bus or train, you have to drag your luggage down a hill to... More

Was this review helpful? Yes
Abbotsford, Canada
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 27, 2013

We arrived and were given a room in the back which faced the train tracks. Very noisy! We asked to be moved and were given a side room with double bed and disgustingly dirty carpet. Not even vacuumed. The room was just dirty. This was 120.00 per night and is the worst hotel we've stayed in Peru. I would not... More

Was this review helpful? Yes 2

Been to Santuario Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santuario Hotel

Also Known As:
Santuario Hotel Machu Picchu
Address: Av. Hermanos Ayar s/n., Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Hotel Style:
Ranked #11 of 20 hotels in Aguas Calientes
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Santuario Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, TripOnline SA and Otel so you can book your Santuario Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Santuario Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.