There are two pros to this hotel: 1 - it's close proximity to Machu Picchu, 2 - the efforts of the staff to make your stay as good as possible. However, this wasn't enough to make up for the hotels failings. Whilst we were checking in, I nipped to the loos downstairs in the restaurant and can honestly say that... More

When we arrived at the train terminal, someone from the hotel was supposed to get us.. no one was there! They said they have phone connection problems, and that nobody from the agency fron Cusco let them know that we were arriving that day! Bad start, and it goes worse.. no room for us! They sent us to another hotel... More

I stayed here as part of a group trip, which meant I had no say whatsoever in where I wanted to stay. I quite frankly don't even know how much the hotel costs compared to everything else in the area. In the interest of full disclosure, I have never stayed in a hostel. I don't know how others would describe... More

Stayed there one night before visiting Machu Picchu. No heater. Nobody talks English here to answer any questions. It gets real cold, and the sheets they provided did not help in my case. No elevator. Room had only one power outlet. Very noisy room. We were at their restaurant - which was even worse. We ordered 2 items: chicken fried... More

I found the Royal Inti Inn quite difficult to find. It seemed to lack proper signage and its neighbours had no idea where it was. The lobby looks nice enough but the rooms were extremely spartan. The bathroom smelled moldy and the only thing you got was a bar of soap and a towel laid out on the bed. The... More

Very, very bad hotel! We got it through the arrangement we made for visit to Machu Picchu. The hotel is uphill (though we got assistance from the train station). The reception is a joke, nobody speaks English. The room is really basic, to the extent that there was not even toilet paper. It was also very noisy whnever somebody was... More

The "hotel" is located in the town at the foot of Machu Picchu (called Aguas Calientes or Machu Picchu Pueblo), not in Cusco. I did not choose to stay here. We had booked a room for one night at Gringo Bill's, but they were "closed" due to some local ordinance, so they sent us to the Royal Inti Inn. (See... More

Our experience in this hotel actually was not that bad. The only complaint is about pick-up. Although our travel agent had arranged a pick-up from the train station, after arrival no one was waiting for us. As it was midday and I had the hotel address, we managed to find it on our own. Upon arrival we had to wait... More

We stayed there only for one night while going to matchu pitcchu. The hotel is really clean and the staff is helpful. The room is really big and has a Mini-bar the bed is really comfortable. Aguas caliente is really small but this hotel is not good for older people because is about 4 block up on the hill. Bacal