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All 81 Lagos hotels

BEST WESTERN Starfire Hotel

128 Joel Ogunnaike Street | Ikeya Gra, Lagos 00000, Nigeria
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Ranked #39 of 81 Hotels in Lagos
A recent review
3 of 5 stars Reviewed November 4, 2014
DrJKC Lagos, Nigeria
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9 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lagos, Nigeria
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 4, 2014

I really use this hotel a lot whenever I have a private mission in Ikeja Lagos. The safety is good, the environment and rooms are quiet enough, and the service is fair. On the whole, the hotel is a fair value for money.

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Mozimboa Da Praia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 5, 2014

Whenever I have any official visit to Lagos, Star-fire has been the choice of my company. I have stayed there several times and has all been pleasant memories. Even when I left behind a valuable personal effect, it was kept for me and was glad to always remember such a good gesture from the hotel. The staff are good and... More 

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Johannesburg, South Africa
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 12, 2014

I have stayed here several times, and while the Starfire is expensive by most standards, not really by Lagos's. It would be, at best, a 3-star by any international standard, but they do at least try hard. Management is pleasant and present, and staff are mostly helpful (although they are occasionally slow, absent and/or dismissive). Rooms are patchy too, literally...though... More 

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Omaha, Nebraska, United States
1 review
2 of 5 stars Reviewed June 21, 2014

We were initially excited that there was a BW hotel in Nigeria and expected the quality of service we have typically received in the States but were shocked upon arrival. 1. After a 13 hour flight, we were told to wait (about 45 minutes) in the lobby because they could only find 1 of 2 reservations that we made. 2.... More 

Review collected in partnership with Best Western

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Chuks O, General Manager at BEST WESTERN Starfire Hotel, responded to this review

Dear Valued Guest, I sincerely appreciate your patronage and comments regarding your stay in our hotel. I humbly apologize for such discomforts you stated and assure you that I have commenced necessary actions to ensure that you and our other guests will have a more pleasant stay. The Management always treats guest’s feedback with utmost seriousness because we regularly work... More 

Lagos
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 14, 2014

I stayed at this hotel for 2 nights in June 2014 as part of a company of guests attending a conference nearby. A very comfortable stay, courteous staff. I was pleasantly surprised as I have driven past this hotel several times and did not realise what a gem it is. My room was very large and very comfortable although I... More 

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Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 26, 2014

A real budget hotel. The highest point goes to its location: Ikeja GRA nice with a perception of safety and really close to the airport. For these reasons only I may return. Everything else is on a really stringent/ tight budget: shower cubicle which is really tiny, towels which are almost threadbare and well past their service time. And lastly... More 

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Chuks O, General Manager at BEST WESTERN Starfire Hotel, responded to this review

Dear valuable guest, I thank you for your patronage and review of our hotel. We always appreciate guests comments because such comments direct us on areas we need to pay immediate attention to for continued improvement of our facilities and services. Kindly note that as part of our hospitality culture, we always apply measures that will continuously enhance guests comforts... More 

Cramlington, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 21, 2014

I have stayed at the Starfire when travelling in and out of Lagos for work for over three years now. It has come a long way since my first stay. It now has a best Western franchise and it is of a good standard for Lagos. The Starfire is not a large hotel, it has a personal feel to it,... More 

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Chuks O, Manager at BEST WESTERN Starfire Hotel, responded to this review

Dear Valued Guest, We thank you for your interest and continued patronage to BEST WESTERN STARFIRE Hotel Lagos. We value guests’ comments so much because our main purpose is to make you and many other of our guests have maximum comforts of a high standard hotel. Please be rest assured that we have been on continued improvement actions on our... More 

Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2014

Stayed over night for a business trip.A bit costly on world standards, but I guess that's the way Lagos is. Service was very good.No elevators was a minus point. Didn't face any power cuts.Only problem was I couldn't keep the AC running in the room,as the power operated with the chip of the Key card.So once you are back from... More 

Was this review helpful? Yes 1
Chuks O, General Manager at BEST WESTERN Starfire Hotel, responded to this review

Dear Distinguished Guest, I thank you so much for your interest and patronage to our hotel. We appreciate your comments because we treat guests opinion with good sense of seriousness. We always listen and apply actions that will bring improvement to our facilities and services in order to maintain high hospitality culture for maximum satisfaction of all our guests. Please... More 

Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 27, 2014

This Best Western hotel in Lagos has a wrong name. It should be Stairfire – not Starfire. Hmm . . . Where to start? The Stairfire hotel is located within a good looking resort place with a nice and somewhat spacious rooms and a friendly staff. Close to the international and local airport in Lagos and a good system with... More 

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Chuks O, General Manager at BEST WESTERN Starfire Hotel, responded to this review

Dear Sir, Thank you for your stay in our hotel and your comments which will surely help us improve further in our services and facilities. On behalf of the management, I most sincerely apologize for any inconvenience you experienced during your stay. We treat guest’s opinion very seriously and we assure you that we have taken note of all your... More 

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Additional Information about BEST WESTERN Starfire Hotel

Address: 128 Joel Ogunnaike Street | Ikeya Gra, Lagos 00000, Nigeria
Phone Number:
Location: Nigeria > Lagos State > Lagos
Price Range (Based on Average Rates): $$
Number of rooms: 40
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