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All 68 Lagos hotels

Sheraton Lagos Hotel and Towers

4.0 of 5 Hotel   |   30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
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Sheraton Lagos Hotel and Towers
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47%
Ranked #32 of 68 hotels in Lagos
A recent review
4 of 5 stars reviewed 2 weeks ago
Prashant U Dubai, United Arab Emirates
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213 people have reviewed this hotel

Traveler rating
    34
    52
    62
    32
    33
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3
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170
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
London, United Kingdom
2 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel/room had a funny damp sort of smell, electricity kept turning on and off several times throughout my stay, bathroom not cleaned properly. Did not feel comfortable in my stay at all. However, staff were friendly and always greeting.

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

1) Good and professional Check-In. 2) Introduction to the facilities. 3) Great pool area and Pool bar. 4) Excellent dinner options near the pool area for dinner ( Value for money buffet and Al la cart. 5) Room service delivery and attitude of staff towards service was outstanding. 6) Speed of delivery for room service was GREAT! 7) Hi- Speed... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear PrashantU, It is with so much excitement we write you on your feedback stay at our hotel. It's great to know you had a "WOW" experience. Another holiday is around the corner and our offers are spectacular. Check sheratonlagoshotel.com/lagos to view offers. Best Regards, More

Fukushima, Japan
Top Contributor
143 reviews 143 reviews
103 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Sheraton is most advanced and well organized one in Nigeria. I didn't feel any difference with other Sheraton of Europe and USA. Spaceful lobby and international breakfast, 5 star restaurant. If you are Gold SPG, you are committed by this Sheraton maximum accomodation and attendance(Late check out etc)

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear Kikuc007, It is with great pleasure to hear your feedback. Our brand is committed to delivering service quality which has been proven over the years. Avail yourself of an exclusive offer this Easter for your nearest and dearest with comfy room, champagne, discount off Easter lunch, late check/out and more. Visit our website sheratonlagso.com for this offer. Best Regards, More

Bangalore
Contributor
20 reviews 20 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

Close to midnight my flight got cancelled at Lagos and the airline sent us to a hotel. For whatever reason I was so uncomfortable there that I HAD to move and so I called up the Sheraton. I did not have my passport also with me. When I explained my situation to the person at the reception Mr. David he... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear Vasisht, How pleasant to hear your stay was most memorable! We are glad our associate made your stay comfortable and personalized your entire experience. In all, it's great to know your frame of mind about Sheraton Lagos Hotel & safety in Nigeria was transformed. Earnestly hoping you visit again. Best Regards, More

Port Harcourt, Nigeria
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 26, 2014

Sheraton might be a bit pricy but for a hotel in Nigeria, it offers decent service and facilities. I have stayed here on a number of occasion and one thing that struck me was the fact that the Management listens. I stayed here once and when I complained about the Internet, the Management responded to my email apologizing for the... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear Kenosky, It's great to hear your internet connectivity was resolved satisfactorily. One of our strengths are feedback from guest in ensuring flawless and quality service delivery at all times. We appreciate your review and earnestly await your next with us. Warm Regards, More

Bangkok
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2014

For Lagos a pretty good hotel ... well protected by guards ( which is necessary ) reception is very slow when checking out so don't think you can do that last moment before you leave.... Breakfast is fine with enough choise ... Staff kicks you out of the breakfast room when you are still talking after breakfast opening hours ...... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear Rob N, Thank you for your very detailed comment. Your safety and security is our priority. We apologize for the slow check-out at departure. The breakfast buffet set-up starts to be removed from 10.30am to ensure smooth preparation and swift service delivery for our lunch buffet. However, the inconvenience caused to you in this regard is highly regrettable and... More

Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 13, 2014

I've stayed here a couple of times and it's not a bad option. The hotel is typical of many older Sheraton hotels, typified by a concrete structure and red neon Sheraton sign that probably has one light not working. The lobby area has plentiful seating, a bar and TVs showing whatever sport is going on. The outdoor bar and pool... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear Seat2K, Thank you for your continued loyalty with Sheraton Hotels Worldwide. Our brand remains one of the most reliable in sevice standard, quality and delivery with several recognizable brand activations. Another option for prompt wake-up call is the one touch dial guest service centre in your room. We appreciate your review and look forward to your next memorable visit... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 13, 2014

First things first: this is not a part of the Sheraton Hotel chain, it just uses the name. Secondly, for a city where high rates of crime are a problem and terrorism is a credible risk this hotel has terrible security. Poor anti-terrorism measues, no spy holes or chains on doors, weak locks etc. The lobby is full of loiterers... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear MaxLupus, Thanks for taking time to post your review. It is quite regrettable that you didnt enjoy your stay with us. I would like to clarify some notes on security, we are assuring you of safety upon arrval from the entrance of the hotel with all measures on ground for a relaxing stay in our secured hotel. Our rooms,pool... More

Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 30, 2014

I have stayed at this hotel a few times for business over the past few months. The rooms are reasonable and clean. The Italian restaurant is good. Eating at the pool bar is also good. The service is friendly. It is fine for a business hotel but does not have the edge that you expect from the Sheraton brand.

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear 22Shona, Thank you for your very detailed feedback. We appreciate your positive comments and loyalty. It is unfortunate we did not meet the standard the previous Sheraton provided you from your view. We are currently upgarding our hotel with new facilities, pool furnitures, tennis courts, mini-golf and new all day restaurant-dining look. Looking forward to a more satisfying stay... More

Ahmedabad, India
Top Contributor
61 reviews 61 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 20, 2014

Second review for Sheraton in just 2 months . Last time I wrote comments on bathroom cleanliness and towels but this time was perfect . No complain at all , bathroom was cleaned and provided all necessary stuff required. Food was excellent as usual and spend most of time at pool bar , enjoying beer and sheesha with friend .... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel and Towers, responded to this review

Dear DrHermant666, It si with so much pleasure to know you had an excellent stay at our hotel. We are beyond excited to read this. Our core values are our commitments to you. Looking forward to making your next stay more refreshng, Have a beautiful day! Best Regards, More

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Additional Information about Sheraton Lagos Hotel and Towers

Also Known As:
Sheraton Lagos Hotel
Sheraton Lagos
Lagos Sheraton
Sheraton Hotel Lagos Nigeria
Address: 30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
Location: Nigeria > Lagos State > Lagos
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#17 Luxury Hotel in Lagos
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Lagos Hotel and Towers 4*
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