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Sheraton Lagos Hotel

30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
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Sheraton Lagos Hotel
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313 Reviews from our TripAdvisor Community

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Lightwater Uk
Level Contributor
291 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed yesterday NEW

Firstly it's the people that make this hotel, everyone does their best to make you feel welcome. Security is good, both at the entrance and with staff on guest floors. The rooms are tired, bathrooms poor. The wall tiles were cracked and the towels thread bare. The room itself is a good size, bed very comfortable allowing me to sleep... More 

Helpful?
Thank garygeorge3
Portsmouth, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is well positioned close to the airport. The rooms area good size with comfortable beds. The decor is tired and desperately needs updating, especially the bathrooms. The public facilities are good with a great swimming pool and two tennis courts and a reasonable gym. sadly the excellent Indian restaurant closed down and was replaced with an Italian which... More 

Helpful?
Thank balbithan
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The meals and level of customer service are fantastic. I am here for 6 nights and feel extremley safe and looked after. Security at the gate is very good and can seen all around the hotel. Certain nights of the week they have BBQs by the pool bar which are great. I would defenately reccomend this hotel

Helpful?
Thank Jamie M
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Jamie M, Thank you for posting your feedback. Great to hear you had a memorable stay with us. We hope you'll visit us next time. Best regards, More 

Bulkington, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

Rooms are a good size, clean and with staff on each floor I felt reasonably safe. Goodies bar was staffed by a chap that was falling asleep in front of us! Room service menu fairly mediocre, I ordered the burger but tasted really odd and so I didn't eat it. Power cuts here seem to be frequent. TV has lots... More 

Helpful?
Thank bargainbuster
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Joseph B, We are apologize for the misunderstanding you may have encountered whilst booking with us. All advertised rates are exclusive of taxes which is state consumption and vat. We hope you pre-inform us or clarify at the point of check-in for more details on your next stay. Thanks and best regards, More 

Accra, Ghana
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

It was that time of year, Harmattan delayed all the flights so I missed my International flight. I tried a few hotels which are normally fully booked on a Friday. Sheraton had space, I arrived and was pleasantly and very efficiently assisted at the front desk. Well done Ojo. Rooms are clean, neat and tidy. Hot water, decent internet and... More 

Helpful?
Thank DorianZZ
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear DorianZZ, We really appreciate taking time to write us about the review for your recent stay at Sheraton Lagos Hotel. It is with utmost pleasure to read your feedback as we acknowledge your loyalty. We will pass on the message to Ojo at the Front Desk and every associate. Thank you and see you soon! Best regards, More 

Midrand, South Africa
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 10, 2015

Best for safety with most major flight crews using the hotel. Good buffet for breakfast and dinner. Staff are truly friendly and helpful. Gym is great, but not much else to do. Electricity cuts often in the area, but the hotel is equipped with generators that kick in and at times you never notice the difference.

Helpful?
Thank Aslam K
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Aslam K, Thank you for posting your review on your stay. Great you know you had a good trip and would recommend your friends and family to stay with us. We hope you visit us next time for a more eventful and memorable stay. Best regards, More 

Abuja, Federal Capital Territory, Nigeria
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 7, 2015

It's proximity to the airport and other locations in Ikeja are a huge plus for the hotel, close by you can find a lot of restaurants including a fantastic chinese one called golden zen that had some of the best food I have ever had in Nigeria (I will review that separately). Food was also delicious and the staff were... More 

Helpful?
Thank Norma O
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Norma O, Thank you for taking time to post your response on our page. We really appreciate your kind words and hope to make your next stay even more memorable. Best regards, More 

Petrer, Spain
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 5, 2015

Nice hotel in the middle of the chaos in the city of Lagos. It's very near the airport and that makes it very convenient. The hotel smells humid from the corridors to the rooms. The service is a bit slow, but it comes with the culture. If you give them time, they will find solutions for you. I would not... More 

Helpful?
Thank Hellokittylarue
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Hellokittylarue, Many thanks for your review on our hotel. Our priority are our guest and satisfaction is key to delivering an overall experience. We apologise for any inconveniences you may have encountered while you were at our hotel. We hope to make your next stay seamless and effortless. Once again, We appreciate you. Best regards, More 

Greater Johannesburg, South Africa
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 28, 2015

Did not stay at the Sheraton but had an occasional dinner at the hotel this visit. Decided on Italian for the night. Was initially put off as "patronage was low". Decided nevertheless to have some anti and pasto-pasta. but ate in the Lobby Bar/Lounge. Food was great well cooked - actually complemented the chef - have visited many an Italian... More 

Helpful?
Thank Muzungu007
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Muzungu007, Thank you for posting your feedback on this platform. We really appreciate your time. Great to hear you had a good meal at the Italian restaurant and we hope you visit us next time for a comfortable stay. Look forward to connecting with you soon. Very best regards, More 

Durban, South Africa
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 19, 2015

This hotel is not great but serves its purpose. Was clean and comfy although it was a little out dated. Unfortunately the upper floor restaurant was closed when I was there but the food around the place was decent. Had some of the largest prawns I had ever seen there. Staff were friendly enough but sometimes service was a little... More 

Helpful?
Thank Dean O
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Dean O, Many thanks for your review on our page, really appreciated. At the moment we are currently undergoing an extensive renovation on the upper floors for transformation and better service delivery. We apologise for the inconveniences you experienced during your stay and hope to see you soon. Best regards, More 

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