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Sheraton Lagos Hotel

30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
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Sheraton Lagos Hotel
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Sheraton Lagos Hotel
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262 reviews from our community

Traveler rating
    38
    68
    81
    37
    38
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205
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

An acceptable business hotel for a few nights. The staff are helpful and try hard to please. The small pub like bar needs modernising and the main bar lacks atmosphere. The pool bar serves good evening food but it would better if it stayed open beyond 22.00. As the management has stated the refurbished bedrooms are very acceptable, those that... More 

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Brighton, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been staying here for 20 odd years because the company I work for has a contract with this hotel. The hotel has continued to improve during this time; the rooms are much better and so is the food. Power outages occur throughout the day, but so do they in Abuja and many other countries in Africa, and only... More 

Was this review helpful? Yes 2
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Anthony B, Thank you for your very detailed feeback! We truly appreciate your kind words about Nigeria and Sheraton as your host. Without doubt you have been a loyal guest with us over the years and we sincerely appreciate your loyalty. Hoping to host your next visit in Nigeria! Have a wonderful day and very best regards, More 

Kuwait City, Kuwait
Contributor
20 reviews 20 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel for over 10 years but i like it!!! Gum is very well equipped and has some great air con. Tennis with the tennis pro is always cheap and fun. Rooms are a bit tired but i have always slept well but it is important to get on that does not look over the pool... More 

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Senior Contributor
36 reviews 36 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed April 4, 2015

With limited choices on the mainland in Lagos unfortunately the Sheraton falls short in delivering to an international standard with prices that are simply ridiculous, rooms that are old and dates. There are certainly better choices around town!

Was this review helpful? Yes 3
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Miles C, Thank you for taking the time to write us following your recent stay. I'm pleased that you find service provided by our staff to be friendly! We have infact begun a comprehensive renovation program at the property and we received the first of our new club rooms during the second half of this year. I do believe... More 

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Saratoga Springs, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 25, 2015

This hotel is by far the best "western" style hotel in the area, and was clean and had a nice pool area. But the power went out at least 10-15 times during my two nights there, which was a bit disconcerting, especially when in the elevator! Plus it was very pricey for what I would consider an average Sheraton. If... More 

Was this review helpful? Yes 2
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Gordoray, We apologise for the inadequate electricity supply you experienced at the hotel. We've currently taking measures to improve the power supply and stability and I'm happy to inform you power supply has been normalised. Thanks again! Best regards, More 

Ashford, United Kingdom
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 24, 2015

Very unusual hotel, it needs a total renovation. It's tired and it does smell of damp. Unfortunately in the West we are spoilt and use to a certain standard. Although tonight I had room service pizza. It was very good and the waiter staff were friendly and attentive. It's a shame as I think the staff would love to have... More 

Was this review helpful? Yes 1
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear James B, Thank you very much for writing us following recent stay. You maybe interested to know that we have infact begun the renovation of the hotel with two floors of bedroom currently undergoing a full renovation program. In addition a completely new air conditioning system is been introduced throughout the property. Once these projects have been completed we'll... More 

Istanbul, Turkey
Contributor
16 reviews 16 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 24, 2015

Being a SPG group, one may expect more.. The rooms (even club one that I stayed) are very basic. Big property and renovation started. I suppose after renovation it will be far better. Big lobby too but old fashioned and darker. the same group hotel Four points in Lagos island has vibrant colors and lobby is enjoying sun light. But... More 

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Emrah K, Thanks for your positive feedback as we appreciate your time! As mentioned after the renovation, our hotel will be back and better. Please plan your next visit early bearing Lagos traffic in mind. Thanks again and see you soon! Very best regards, More 

Aberdeen, United Kingdom
Top Contributor
62 reviews 62 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 22, 2015

When I try to check in to a hotel around 21:00 on a pre-booked reservation, I fully expect the room to be ready. As is becoming the norm, room is never ready as hotel allows day use of the room to airline staff which only check out around 20:30 then the rooms have to be cleaned and turned over. Considering... More 

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Wcel, Sincere apologies for the incoveniences caused by your room not been available on your arrival at the hotel. There is ceratinly no excuse for our shortcomings on this occasion and rest assured that action has been taken to avoid any re-occurence. I do hope we'll have the opportunity to welcome in the very near future. Thank you very... More 

Gaithersburg, Maryland
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 12, 2015

I typically stay on Victoria Island when I stay in Lagos, as there are a number of very nice hotels there. This time I had an early morning flight back to Abuja the next day, so I decided to try the Sheraton which is close to the Airport. It started badly - when I arrived at 9am, immediately the clerk... More 

Was this review helpful? Yes 1
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Marc S, Thank you very much for taking the time to write us regarding you recent stay with us. I'd like to inform you that as part of the current renovation program we are installing a completely new chiller and air conditioning plant which will significantly cover the entire chilling capacity of the hotel. This new facility is scheduled... More 

Wiltshire
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 27, 2015

I've stayed here many times as it's my companies choice for business visits. I expect it costs them more here than other countries as choice is limited. The reception staff always smiling & always helpful. I always self cater as there are fridges in the room, kettles & coffee machines. So fresh milk, M&S salads & sandwiches always in my... More 

Was this review helpful? Yes 2
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear jarussell12, Thank you for your very detailed feedback. I'm happy to inform you that we are currently undergoing renovation and in no time we would be done with our renovation. It's good to know you enjoyed our Sheraton sleeper bed, service, complimentary Wi-Fi amongst others. We hope to see you sometime soon. Very best regards, More 

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