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All 73 Lagos hotels

Sheraton Lagos Hotel

4.0 of 5 Hotel   |   30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
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Sheraton Lagos Hotel
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Ranked #31 of 73 Hotels in Lagos
A recent review
3 of 5 stars reviewed 3 weeks ago
morars Johannesburg, South Africa
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233 reviews from our community

Traveler rating
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    69
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had a three night stay at the Sheraton, and according to the staff I was in one of the upgraded rooms. The room is comfortable and spacious, however the bathroom looks like it was left behind in the 80's. Overall the experience was reasonably good, the service made up for the fact that the hotel is badly in need... More

Was this review helpful? Yes 1
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Morars, Thank you for your continued loyalty with Sheraton Hotels Worldwide. Our brand remains one of the most reliable in service standard, quality and delivery with several recognizable brand activations. We have begun an extensive renovation with the rooms by each floor for better quality & satisfaction. We appreciate your review and look forward to your next memorable visit... More

Paris, France
Top Contributor
69 reviews 69 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the best place far from home in Lagos. Rooms are clean and the hotel feels safe and secure. Helpful service from the staff, club lounge brings a comfortable plus. Food in the hotel restaurants is good with attentive service.

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Dominique L, We are so thrilled to know your feedback. Great to hear you had a productive business stay at our hotel. We are inviting you again to stay with us. Please take the opportunity and book us at sheraton.com/lagos with fabulous special offer & packages or like us on Facebook for more updates on our activities at Sheraton... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2014 via mobile

stayed at this hotel mouldy ceilings dirt & grime everywhere virgin crew moved out of here a year ago and I now know why filthy pigs this place needs closing down its a health risk ! staff are all watching your valuable possessions when checking in pool is dirty sheraton head office should visit this dump and close it down

Was this review helpful? Yes 1
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Kathy6t9, Thank you for your taking time to post your comments. We value our guest and emphasize on health & hygiene. We are maintaining the international standards for hygiene as well. We have forwarded your comments to our executive housekeeper for checks. Thanks agaian and best regards, More

Gibraltar
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stayed in this hotel for 2 weeks in June. It's a large hotel with lots of different bars and restaurants, health club/gym and out importantly its secure. For those who book a club room or have the level on SPG there is also a club lounge offering breakfast and evening snacks and drinks. on checkin the reception are very... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Bydan75, Thank you so much for taking time to send your feedback. We appreciate your sincere comments and would like to re-assure you that we will always deliver our best with regards to standards and quality. Once again, we apprecaite your feedback. Best regards, More

Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 11, 2014

Considering the country this Sheraton exceeds expectations. The general feel is English colonial, the hotel is showing its age but has not lost its charm. The Staff are friendly and Helpful, Restaurants provide a good range of food from simple snacks to high quality cuisine. Security which is an important factor in this city, appears to be adequate. Rooms are... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Engelhard, Thank you very much for taking the time to post your comments following your recent stay with us. I'm very happy that you enjoyed your stay & would like inform you that we have recently work in the hotel which will significantly enhance our guest experience in the future. I do hope we have the opportunity of welcoming... More

Senior Contributor
39 reviews 39 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 11, 2014 via mobile

Had a short but very pleasant overnight stay here. It's an older hotel, the bathroom in particular is very dated, and unfortunately wasn't as clean as it could be (previous guests hairs in the bath). The hotel also smells of damp which isn't a very welcoming first impression. Laminate floor in the bedroom was chipped in places and I didn't... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Jeff K, Many thanks for taking time to comment on your recent stay. I'm very much pleased that overall you enjoyed your stay and would like to assure that the ongoing renovation works will address all the issues you raised. We're also in the process of addressing the issue raised regarding the night club. This matter would be resolved... More

2 reviews
5 of 5 stars Reviewed August 7, 2014

My initial impression of the country did not give me high expectations for the hotel. However the Sheraton is everything you would expect with this chain. Security is good. Rooms spacious clean and everything works. Staff friendly and professional. I would stay here again.

Was this review helpful? Yes
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Stephen C, We are so excited to learn you had the most memorable experience at our hotel. It's great to know your expectations were met and exceeded. We are gearing up towards your next visit and we are offering better value on our website sheraton.com/Lagos. Thanks again and see you soon, Best regards, More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 4, 2014

Not up to standards of Sheratons in other parts of he world. But, for West Africa, quite nice. The rooms are going through renovation and the old carpeting is being replaced with laminate. The bathroom fixtures are still very outdated. This trip I experienced no rolling blackouts which were quite common several years ago. The food at the outdoor Tiki... More

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear LFalfonso, Thank you so much for taking time to respond to our review. It's good to know you're fully aware of our ongoing renovations. We will continue raise the bar for Sheraton standard with exceptional services. Looking forward to seeing you on your next visit. Best regards, More

Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed here about 20 times with work, friendly staff and really good food, the buffalo wings and club sandwich is worth having, the hotel hallways are tired but the rooms have been refurbished and are comfortable with free Wi-fi

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GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Speedbirdheavy, Thank your for taking time to post your feedback. We will very much like to meet with you when next you visit to address the staff related issues you experienced and your SPG points as well. It's even more exciting to inform you our renovation has kicked off already starting with the 5th & 6th floors. Looking forward... More

Derbyshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014 via mobile

I've stayed at this hotel about 9 times it's always hard work to get the SPG points added emailing off bills etc. The rooms are tired but some have are being refurbished with nice TV's and beds. The pool area is good at this hotel and tennis courts are a nice touch. The night club is one of those places... More

Was this review helpful? Yes
GeneralManagerSLH, Manager at Sheraton Lagos Hotel, responded to this review

Dear Speedbirdheavy, Thank you for posting your commenting on your stay. We appreciate your feedback. I'll like to further discuss with you over your accumulated points. please send me an email on guestservice.00445@sheraton.com. Best regards, More

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Additional Information about Sheraton Lagos Hotel

Address: 30 Mobolaji Bank Anthony Way | P.O. Box 21189 Airport Road, Lagos, Nigeria
Location: Nigeria > Lagos State > Lagos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Lagos Hotel 4*
Number of rooms: 341
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Also Known As:
Lagos Sheraton
Sheraton Hotel Lagos Nigeria

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