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The Moorhouse Ikoyi Lagos - MGallery Collection

Travelers' Choice award winner
1 Bankole Oki Road | Ikoyi, Lagos, Nigeria
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1 room 1 guest
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The Moorhouse Ikoyi Lagos - MGallery Collection
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89 Reviews from our TripAdvisor Community

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Traveler rating
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    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (23)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (21)
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Camara De Lobos, Portugal
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was my second time in this hotel, like previously I really enjoy the stay, The staff are friendly, the restaurant is nice and a lot of varieties in the breakfast. I really recommend and I'm sure I will come back again.

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I spent 4 days at The Moorhouse Ikoyi.......... My stay was very nice.. Thanks to the staff And the general manager for their welcome .. I felt like at home! ......................... Breakfast with elevate standard and service as a seven stars!!!!!!!!!!!! See you soon!!!!!!

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Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Fanfa 15, I am glad to read you were able to make the most of every aspect of our property and thank you very much for your positive comments on our teams and departments. I agree that our hotel has a perfect location in order for our guests to explore all that Lagos has to offer, while allowing you... More 

Espoo, Finland
Level Contributor
83 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From top to bottom the hotel is a great place to stay. Great service, good reception, nice rooms, good food and good location in Lagos Ikoyi. I especially liked the recognition for return guest and Accor card member. Apart from some tired looking hallways the hotel is in top shape. I will be back

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Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Frederic, Thank you very much for your kind words and we truly appreciate you taking the time to share your feedback. It is always very gratifying to learn our valued guests had a memorable stay amongst us, from the moment of arrival through to departure. I will proudly share your delightful review with our team and we look forward... More 

Ibadan, Nigeria
1 review
5 of 5 stars Reviewed 5 weeks ago

This is the Manager of Sofitel Moorhouse in Ikoyi Lagos. She us an excellent manager leading a competent and skilled team. I stayed there recently and was hugely upset by the room to which I was alloted. I did not sleep all night and was going to bring the roof down. Here she came. Firm yet with an apology and... More 

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Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Chestrad, Thank you for sharing such nice words on your most recent stay and that despite the issue in your room, you enjoyed your stay with us. We are thrilled you took advantage of our exquisite and quiet location, Please be assured that your compliments, especially the ones involved to our Operation Manager in finding a better room t... More 

Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 13, 2015

Lovely rooms great service and a fantastic restaurant. You should try their seafood section. My only difficulty was the lights that kept going even though they were on generator. The pool was clean and the water was at the perfect temperature for a late afternoon dip.

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Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir Nil Amah D, Thank you for sharing your comments on Tripadvisor website. I'll share them with my associates today. At MGallery The Moorhouse, we work towards letting You Feel Welcome. Awaiting the pleasure of welcoming you back soon, we wish you a great day. Kindest Regards, Gabriel Tadros General Manager More 

UK
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

This was my second stay here and I would certainly return on my next trip to Lagos. My description slightly Plagiarised from a previous reviewer is however, a very accurate reflection. The staff are warm and friendly and the rooms reasonably priced and comfortable

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Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Bonjour, Dear M. Colin B, Thank you for posting your comment on Tripadvisor regarding your stay at MGallery The Moorhouse in Lagos. I seized the opportunity to share it with my Ambassadors. Please tell your friends about our hotel and come back to see us again. Wishing you a great day Sir. Kindest Regards, Gabriel Tadros General Manager More 

Kochi (Cochin), India
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 28, 2015

Small hotel, i would consider it boutique by west african standards. large rooms, good location as its away from traffic/noise. limited common space. attractive prices, should be some 15 year old building, very similar to wheatbaker, but half the price, most probably due to age of the building. I would consider this as one of the best value hotels in... More 

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TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir mjacob007, We would like to thank you very much for taking the time to write such a fantastic comment regarding your stay at the MGallery The Moorhouse ! We are delighted to read that you enjoyed the hotel and received not only a good service from polite and helpful staff but also found the hotel not over priced.... More 

Cardiff, United Kingdom
1 review
1 of 5 stars Reviewed April 19, 2015

I got to the hotel today 19/4/15 hoping that the standard will be better than Novotel PHC and ibis airport road and the one in toyin street Ikeja but was shocked when I met no one on the front office. He eventually came but had no clue on how to access my reservation I made through Accor hotel website using... More 

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TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir, Thank you for your detailed e-mail. I sincerely regret to note of your less than satisfactory experience with us. Your feedback on your reservation experience has been shared with our direction for immediate remedial action to improve our service level. We have as well notified Technical service and reservation service in order to avoid any additional errors that... More 

London, United Kingdom
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 15, 2015

After completing a job in northern Lagos, I wanted to experience more and moved to this hotel in order to be more central. The staff were courteous and helpful. The location is pretty good: despite the warnings about security, I went for an (interesting) walk in the area and encountered only friendliness. My first room had a problem (safe wouldn't... More 

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Lagos, Nigeria
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 14, 2015

I went there for a meeting with an old classmate visiting from the UK. Needless to say, he was blown away by the calm serenity of the place. Centrally located in old Ikoyi, just a street back from the bustling Kingsway, we had a meeting by the pool, with the background of breeze blowing through the palms, drinks with ice... More 

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