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The Moorhouse Ikoyi Lagos - MGallery Collection

Travelers' Choice award winner
1 Bankole Oki Road | Ikoyi, Lagos, Nigeria
Hotel amenities
1 room 1 adult
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The Moorhouse Ikoyi Lagos - MGallery Collection
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96 Reviews from our TripAdvisor Community

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Marseille, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a nice suite with a sitting room. The hotel staff was nice and the bartenders were very accommodating in the lounge. The breakfast buffet had some traditional dishes and continental fare. There was just the right mix for those new to Lagos and Nigerian cuisine. The fitness room was clean and the equipment was readily available. The pool... More 

Helpful?
Thank nomadmaman
Grenoble, France
1 review
1 of 5 stars Reviewed December 18, 2015

I have been during 3 day in the hotel. When I come back home I have realized on my credir account account the hotel have charge a new amount of 1800 USD some days later I have leave the hotel. I have contact the hotel and I have not even been contacted by them. Still waiting to solve the issue.... More 

Helpful?
Thank rgpresa
Zug, Switzerland
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 10, 2015

The moorhouse offers what you expect from an hotel of this standing, a great fitness center, a very nice swimming pool and a dedicated staff. Important, you have an ATM within the hotel. Room: Ample, but noisy AC and extra small bathroom (you cannot open the door if someone is using the toilet...). The bed was comfortable, limited numbers of... More 

Helpful?
Thank Dom_Bourgeon
Beirut, Lebanon
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 17, 2015 via mobile

The advert on the website of the MoorHouse says it all: It is a haven of calm in bustling and noisy Lagos. It feels sometimes like the backyard of a serene suburb home. The staff, first, is beautiful. They are courteous, helpful, and always available. The food is great, and rooms (at least my room, I was upgraded) are spacious... More 

Helpful?
Thank joma0405
Vilnius, Lithuania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 10, 2015

I like the location and I think the property is in verygood condition compared with other high end hotels in Lagos However service went wrong from moment 1. I arrived at the hotel at 2150, so I asked until when I could have dinner. I was surprised when I was told it was 22 *way too early for a city... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank cris_alonso74
TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to share your review with the TripAdvisor community. I regret to read that our hotel and my team did not meet the MGallery standards during your stay with us. All our guests’ feedback are extremely important and please rest assured that your valuable feedback have been shared and discussed with the entire... More 

Dubai
1 review
3 of 5 stars Reviewed November 10, 2015

Charming hotel in good location with kind staff. However, service at breakfast was very slow (Coffees were served with about 15 min waiting time). Unfortunately rooms are at age and need renovation. Poor TV reception and in-/out- sockets for HDMI connections are missing. Wireless was good but sometimes slow.

Review collected in partnership with Accorhotels.com

Helpful?
Thank ecker65
TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear guest, Thank you for taking the time to review your recent stay at The MGallery, The Moorhouse in Lagos. I am very sad to hear that your experience at The MGallery, The Moorhouse Lagos, did not fully met your expectations. We sincerely regret that we did not learn about your impressions earlier during your stay so that we could... More 

Paris, France
Level Contributor
48 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 30, 2015 via mobile

A nice place to stay in busy Lagos the rooms are nice (I have been upgraded to a suite) and the service is good the hotel needs some renovation the paintings are a bit damaged the fitness is small and the pool nice to relax and catch the sun good alloy for the price iis good as well

Helpful?
Thank Dominique P
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear M. Dominique P, We are very grateful you took the time to share your recent experience at our property with us. Our staff takes great pride in providing a personalized yet discreet service to all our guests. Be certain that your remarks have been passed on to our services, as we are always working on improving our guests’ experiences.... More 

Kochi (Cochin), India
Level Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed September 13, 2015

Once again, back in moorhouse and had a great stay. Not a flamboyant hotel. small lobby, very unassuming, but rooms are spacious and bed is very comfortable. restaurant is not very exciting. breakfast has a good spread and lots of fresh fruits. lobby staff are helpful. generally the property is a but old, but great value for money compared to... More 

Helpful?
Thank mjacob007
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear guest, I would like to thank you for sharing your experience at MGallery The Moorhouse, Lagos. I am delighted to read that you enjoyed the overall experience. The lobby team is, as well as all the staff at MGallery The Moorhouse, Lagos, working every day to offer a discreet yet permanent attention to our valued guests. You can count... More 

Camara De Lobos, Portugal
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 28, 2015

It was my second time in this hotel, like previously I really enjoy the stay, The staff are friendly, the restaurant is nice and a lot of varieties in the breakfast. I really recommend and I'm sure I will come back again.

Helpful?
Thank Tome C
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Tome C, All the Ambassadors of MGallery The Moorhouse and myself would like to say "Obrigado". We are always delighted to have you as part of our regular guests during your trip to Lagos. Thank you for seizing the time to share your comments on Tripadvisor. We'll be delighted to welcome you back soon. Please Feel Welcome. Kindest Regards,... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 11, 2015 via mobile

I spent 4 days at The Moorhouse Ikoyi.......... My stay was very nice.. Thanks to the staff And the general manager for their welcome .. I felt like at home! ......................... Breakfast with elevate standard and service as a seven stars!!!!!!!!!!!! See you soon!!!!!!

Helpful?
Thank Fanfa15
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Fanfa 15, I am glad to read you were able to make the most of every aspect of our property and thank you very much for your positive comments on our teams and departments. I agree that our hotel has a perfect location in order for our guests to explore all that Lagos has to offer, while allowing you... More 

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