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The Moorhouse Ikoyi Lagos - MGallery Collection

Travelers' Choice award winner
1 Bankole Oki Road | Ikoyi, Lagos, Nigeria
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The Moorhouse Ikoyi Lagos - MGallery Collection
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Ranked #15 of 114 Hotels in Lagos
A recent review
4 of 5 stars reviewed 5 weeks ago
mjacob007 Kochi (Cochin), India
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80 Reviews from our TripAdvisor Community

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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kochi (Cochin), India
Top Contributor
63 reviews 63 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Small hotel, i would consider it boutique by west african standards. large rooms, good location as its away from traffic/noise. limited common space. attractive prices, should be some 15 year old building, very similar to wheatbaker, but half the price, most probably due to age of the building. I would consider this as one of the best value hotels in... More 

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TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir mjacob007, We would like to thank you very much for taking the time to write such a fantastic comment regarding your stay at the MGallery The Moorhouse ! We are delighted to read that you enjoyed the hotel and received not only a good service from polite and helpful staff but also found the hotel not over priced.... More 

Cardiff, United Kingdom
1 review
1 of 5 stars Reviewed April 19, 2015

I got to the hotel today 19/4/15 hoping that the standard will be better than Novotel PHC and ibis airport road and the one in toyin street Ikeja but was shocked when I met no one on the front office. He eventually came but had no clue on how to access my reservation I made through Accor hotel website using... More 

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TheMoorhouse, Directeur général at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir, Thank you for your detailed e-mail. I sincerely regret to note of your less than satisfactory experience with us. Your feedback on your reservation experience has been shared with our direction for immediate remedial action to improve our service level. We have as well notified Technical service and reservation service in order to avoid any additional errors that... More 

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
35 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 15, 2015

After completing a job in northern Lagos, I wanted to experience more and moved to this hotel in order to be more central. The staff were courteous and helpful. The location is pretty good: despite the warnings about security, I went for an (interesting) walk in the area and encountered only friendliness. My first room had a problem (safe wouldn't... More 

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Lagos, Nigeria
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 14, 2015

I went there for a meeting with an old classmate visiting from the UK. Needless to say, he was blown away by the calm serenity of the place. Centrally located in old Ikoyi, just a street back from the bustling Kingsway, we had a meeting by the pool, with the background of breeze blowing through the palms, drinks with ice... More 

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Copenhagen, Denmark
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 8, 2015

My stay at 'The Moorhouse' was during my second business trip to Nigeria and hence the expectations were not sky-high given my not so pleasant experience in the previous hotel I stayed at in 2012. The staff was exceptionally courteous and was ready to go out of the way at the drop of a hat to attend to my needs.... More 

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Espoo, Finland
Top Contributor
77 reviews 77 reviews
66 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed February 2, 2015

It was a great, albeit sadly only one night, stay at the Moorhouse in Lagos. To try and find something at fault is very difficult in this hotel. The reception and welcome is very professional and friendly. Check in happened seamlessly. Rooms are spacious, well equiped and very clean. one notices in the hallways that the hotel is a little... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed here for a couple of nights and found it to be a charming hotel. Met at check-in with a nice smile and a rum cocktail, on the house. That I've never had before! Clean rooms well stocked mini bar, tea and coffee,, restaurant menu was of good quality, International and Nigerian food. Bar was quiet but good atmosphere all... More 

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TheMoorhouse, Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Tucks23_10 We really appreciate your comments regarding your stay at the The Moorhouse Ikoyi Lagosand we are glad you enjoyed our time with us. We hope your next visit will be as pleasant as the previous one. Regards, Eric HOUOT General Manager The Moorhouse Ikoyi Lagos-Nigeria More 

Nairobi, Kenya
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 14, 2014

Terrible terrible hotel for $300+ a night. Don't know where to start: rude receptionists, dated entrance, hot dining room with no A/C, smelly rooms. To crown in all, constant buzzing of the generator next to the rooms. Look for an alternate hotel, not worth your money.

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Haslemere, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 4, 2014

The staff are so friendly and helpful. The reception team were always smiling and helpful when sorting problems. I found the food of good quality. My major grouse was with the wi-fi in the bedrooms. It was very slow but worked ok in the bar and reception areas. My room was clean and in good order. The bed was very... More 

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