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InterContinental Lagos

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Kofo Abayomi Street | Plot 52, Victoria Island, Lagos, Nigeria
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InterContinental Lagos
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InterContinental Lagos
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194 Reviews from our TripAdvisor Community

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Traveler rating
    51
    70
    39
    22
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (49)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (55)
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Johannesburg, Gauteng, South Africa
Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Didn't get past the front door. I took the time to decide which hotel to stay in and on arrival to the Intercontinental they advised me that they had no cooling system (AC) and hadn't for the last two days. Why didn't they tell me that before I arrived? Sorry about that. Well it was the most frustrating experience and... More 

Was this review helpful? Yes 1
Ottawa, Canada
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for three nights in June this year. The service is very efficient, but the hotel seems a little run down in places. However, the quality of the food and variety of dining options make up for the minor deficiency in product. The best hotel in Lagos.

Was this review helpful? Yes
Ronke B, Public Relations Manager at InterContinental Lagos, responded to this review

Dear 'Juravi2014', Thank you for your recent stay at InterContinental Lagos and above all for leaving us with your feedback. I am delighted to hear that you had a pleasant stay with us and we were able to deliver the superior level of service that are guests are accustomed to. I am also thrilled to hear that you enjoyed our... More 

Toledo, Spain
Level Contributor
143 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 2 weeks ago

excellent nad this is why: 1.- Probably the best Hotel to stay in lagos 2.- In Vitoria Island and close to everything 3.- Goos service for transportation to and out of the airport 4.- Very safe 5. Good restaurants and food (even though they should change the menu more often) 6.- Veru good service at the Club Lounge (specially thanks... More 

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Ronke B, Public Relations Manager at InterContinental Lagos, responded to this review

Dear 'Jos8Toledo', Thank you for your recent stay at InterContinental Lagos and above all for leaving us with your feedback. I am delighted to read your review of the hotel and glad to hear you enjoyed your stay with. On behalf of my team and myself, I would like to say a heart felt thank you for such a glowing... More 

Warsaw, Poland
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wont go back there unless they will start to accept AMEX. It's the best hotel in the city. But I cannot book it for my business trips due to issues with AMEX. Pitty... Rooms are comfy and clean, staff is fine (polite and helpful), very good food and ammenities. Price is not that expensive if you check some other... More 

Was this review helpful? Yes 1
Ronke B, Public Relations Manager at InterContinental Lagos, responded to this review

Dear 'Hvbc', Thank you for your recent stay at InterContinental Lagos and above all for leaving us with your feedback. I am delighted to hear your positive review of our property and facilities and glad to hear that we were able to deliver the superior service that our guests are accustomed to. Thank you for putting your observations forward on... More 

Johannesburg, South Africa
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently visited Lagos on a business trip and stayed at the Intercontinental. This is by far the best hotel I gave stayed in while on business there and offers some good options for dinner in the evening which include the Buffet restaurant, a Chinese and Italian restaurant on the 2nd floor as well as a pool bar with a... More 

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Ronke B, Public Relations Manager at InterContinental Lagos, responded to this review

Dear 'Stephen W', Thank you for your recent stay at InterContinental Lagos. I am delighted to read your review of the hotel and glad to hear that you had a pleasant stay with us. Thank you for your positive feedback on our facilities as well as our dining options. Your positive feedback will be shared with the team in its... More 

Saint-Maur-des-Fosses, France
Level Contributor
231 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 3 weeks ago

During my last stay , I was mentioning the crazy level of pricing . The local currency , has been devaluated a lot and prices in Usd , are staying the same . I' m not sure that salaries of the excellent staff are moving at the speed of NEIRA devaluation ! It's much too too expensive ! But staff... More 

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IHGCare, Guest Relations Manager at InterContinental Lagos, responded to this review

Dear Xavier R, Thank you very much for staying with us again and for the candid feedback. We are glad to know that you have always appreciated the service level provided by our staff. However, we are saddened to find out your dissatisfaction with our pricing. Rest assured,your feedback for our hotel will be reviewed and most certainly will be... More 

Istanbul, Turkey
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I travel to Lagos for business occasionally and in my last trip I stayed in the Intercontinental. Clearly this is the best Hotel in town with high standarts and good service. We had an important regional meeting with many participants right when there was a major fuel shortage along with electricity cuts (which is a regular thing in Nigeria) in... More 

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Ronke B, Public Relations Manager at InterContinental Lagos, responded to this review

Dear 'Ertunga', Thank you for your recent stay at InterContinental Lagos and above all for leaving us with your feedback. I am delighted to hear that you hear that you had a pleasant stay with us. Many thanks for recognising our efforts in ensuring that your meeting went on seamlessly despite the challenges in the country. It is truly rewarding... More 

Kuala Lumpur
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was here during my previous business trip. Seems this is my first trip to Nigeria, I consider this hotel is good. Services from their staff is excellence. I required for a late check out and this was granted almost immediately without much hassle. However, the food in this hotel quite expensive. I was having my buffet dinner, and this doesn't... More 

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HotelStaff52, Guest Experience and Quality Manager at InterContinental Lagos, responded to this review

Dear eastkid, Many thanks for your recent visit to the Intercontinental Lagos. We appreciate you taking the time to make us aware that our services and accommodation were to your liking. We always appreciate such positive comments as it serves as a motivating tool for the team. Your comment about food pricing is well noted and will be looked into... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

the hotel hosted all the 120 Magistrates in Lagos for 3 nights. The staff were so friendly throughout checkin regardless of the crush. From the doorman to the concierge to the bellboy it was smiles all the way. There was a personalised welcome message on the tv in the room and also a fruit basket with wine. Choice of shower... More 

Was this review helpful? Yes
HotelStaff52, Guest Experience and Quality Manager at InterContinental Lagos, responded to this review

Dear adeolaagbeke, Thank you very much from all of us here at The InterContinental Lagos for taking the time to provide us with your feedback regarding your recent stay. We feel fulfilled reading through your comment on the excellent service experience, being able to deliver on your expectations and that of the entire team. We all hope to see you... More 

London, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This hotel was very beautifully designed, the rooms were lovely and most of the staff members were courteous and I would have given it 4 stars for these reasons but treating fellow human beings fairly matters. Their underground parking space was so humid it was almost impossible to breathe normal air from there yet, they designed their workers and guards... More 

Was this review helpful? Yes 1
HotelStaff52, Guest Experience and Quality Manager at InterContinental Lagos, responded to this review

Michael O, I greatly appreciate you for your concern over the working condition of our colleagues at the basement. I am glad our accommodation and service met your kind expectations. We indeed value every of our guests comments and prioritize all feedback concerning our colleagues well being, as being number one for our colleague is one of our major drive.... More 

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