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Ibis Lagos Airport

Murtala Mohamed Intl Airport Road | Ajao Estate, Lagos, Nigeria
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Ibis Lagos Airport
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200 Reviews from our TripAdvisor Community

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Ilesa, Nigeria
1 review
3 of 5 stars Reviewed 3 days ago NEW

Clean and comfortable room, with good security. The atmosphere is pleasant and the gym is basic but not bad for a quick workout after a long flight. Most of the staff are polite and helpful - one of the ladies at Reception was great in providing assistance. However, the man who booked me in at Reception was spectacularly rude and... More 

Helpful?
Thank John T
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel on two occasions in January on arrival in Lagos. The hotel is no more than 10 minutes from the international terminal. The standard for a hotel in Lagos is exceptional. The rooms are clean and everything just works. For hotels in Lagos this is not the norm. They have a commitment to fix any problems... More 

Helpful?
Thank DKSmit
Nairobi, Kenya
Level Contributor
6 reviews
3 of 5 stars Reviewed December 16, 2015

Very conveniently located from the Airport. If you don't really need to go the main city, this is very ideal. The customer service is generally pleasant. The size of the rooms are a bit small and everything seems compacted. I was surprised that they do not have room service. Very good spread for the buffet, though they may need to... More 

Helpful?
Thank DonRicco
Brussels, Belgium
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 12, 2015

Perfectly located in between the international and national airports. Excellent for one night : rooms are very clean and functional. But but but...food is terrible - buffet style. All looks old on it, cover with a crust. In addition staff is terrible, almost rude. But who's not in Lagos hell?

Helpful?
Thank ericmgerard
Peter_DeBondt, General Manager at Ibis Lagos Airport, responded to this review

Dear Sir, We thank you for having taken the time writing to us following your stay at Ibis Lagos Airport. You have a lukewarm memory of your stay and you highlighted certain insufficiencies with regards to the evening buffet that was provided during your stay. I assure you that we are sorry and we present our sincerest apologies for this... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 11, 2015

Even though it's on a very busy street, all the hustle and bustle of the city is shut off once you are inside the hotel. Very friendly front desk staff, small rooms as typical of the Ibis chain. The cleaners unfortunately, are not too good at their task.

Helpful?
Thank Mfon I
Peter_DeBondt, General Manager at Ibis Lagos Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Lagos Airport. I am sorry that your experience did not fully meet your expectations. At Ibis Lagos Airport we strive to provide a quality service, therefore your feedback is very important to us. Your remarks concerning the quality of the cleaning will be... More 

Orlando, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 30, 2015

Fair rate for Lagos. Helpful caring staff. Clean rooms. Small but clean. AC works very well. Food mediocre and expensive for what it is. Very close to airport. But definitely a taxi ride. About 12 -20 for taxi ride to airport depending on how you negotiate it. Front staff can get you a taxi but that is more expensive than... More 

Helpful?
Thank mygamemyrules
Peter_DeBondt, General Manager at Ibis Lagos Airport, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Ibis Lagos Airport. I am sorry that your experience did not fully meet your expectations. At Ibis Lagos Airport we strive to provide a quality service, therefore your feedback is very important to us. With regards to your remarks concerning the WIFI access, our... More 

Brighton and Hove, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 9, 2015

Comfortable bed, quiet, efficient reception, good breakfast and dinner buffets, good size swimming pool, easy location from airport, great price via internet. What more could you ask for? Actually one thing - they could give use of iron/ironing board instead of having to pay. But laundry service was fast so can't complain too much.

Helpful?
Thank antowitz
Peter_DeBondt, General Manager at Ibis Lagos Airport, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Lagos Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team as they are the best encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your... More 

2 reviews
5 of 5 stars Reviewed November 2, 2015

Overall my stay was a good one as I had value for money. My shock was how the Hotel has allowed an adjacent low class local hotel to name itself as Ibis and thereby confusing first timers like me! When I got down the plane I took a taxi and the taxi driver told me confidently told me he knows... More 

Helpful?
Thank Agyenim B
Peter_DeBondt, General Manager at Ibis Lagos Airport, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Lagos Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team as they are the best encouragement to all our staff as we strive to continuously improve the quality of our services. We are fully aware of the... More 

Watford, United Kingdom
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 2, 2015

Arriving and leaving from Lagos airport is generally a bad experience. If it rains or there is a traffic issue, which there generally is, then you have to be close to the airport to be sure you arrive on time. It can take you over an hour just to cover half a mile and parking unloading and loading bags is... More 

Helpful?
Thank BruceMango
Peter_DeBondt, General Manager at Ibis Lagos Airport, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Ibis Lagos Airport. I am sorry that your experience did not fully meet your expectations. At Ibis Lagos Airport we strive to provide a quality service, therefore your feedback is very important to us. Your remarks concerning the extra towels will be shared with... More 

Izmit, Turkey
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 29, 2015

This is typical Ibis hotel. Easy, simple and very close to airport. I have been this hotel several times for short stays. With European expectation, it is just average but for Lagos it is good. For me the food variety and availability is negative feature for this hotel. I suggest, whom has to stay in Ikeja for short stays. Also... More 

Helpful?
Thank Ahmet Nail A
Peter_DeBondt, General Manager at Ibis Lagos Airport, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Lagos Airport. It is always a pleasure to receive feedback. The best encouragement to all our staff is a positive guest experience, so the feedback will be shared with the team as we strive to continuously improve the quality of our services. Your suggestions with regards... More 

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