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BEST WESTERN The Island Hotel

Plot 1228 Ahmadu Bello Way, Lagos 234, Nigeria
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1 room 1 adult
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BEST WESTERN The Island Hotel
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17 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed December 14, 2015

New Management and to treat all customers whether they are using BW rewards point or not...Our room was suppose to be a king was a double...no air conditioning broke after 4 hours moved us to a different room which was 2 full size beds... mold on the ceiling...generator outside the window loud...curling iron and electrical converter plug was taken by... More 

Review collected in partnership with Best Western

Helpful?
Thank annau501
Accra, Ghana
2 reviews
1 of 5 stars Reviewed November 10, 2015

Best Western, The Island Hotel is a pathetic place to stay...horrible hotel staff, completely insensitive to guest needs...internet is virtually non existent and cleanliness is obviously not a priority...I wont even stay in if im paid to do so....

Helpful?
Thank starsarena

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Gaborone, Botswana
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 3, 2015

Room is OK, bathroom not so OK. A funny place trying to keep up but not really managing. Service is a bit gizmo - asked for repair of Safe 3 times without getting any attention. Room-service never showed up. Internet on and off but that may be Lagos in general. When you consider the price charged this is a rip-off.... More 

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Thank PEB61
Nairobi
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 7, 2015 via mobile

I have seen Best western hotels all over but this one will definitely kill the image. Just to start with in the restaurant at the ground floor, you definitely have to raise your hand or look for someone to serve if you need service...even though you would see the staff chatting away at a booth which I assumed was the... More 

Helpful?
Thank Wikota N
1 review
3 of 5 stars Reviewed May 26, 2015

People just moving in to Lagos, Nigeria in the 21st century would never experience the Bar Beach. Memories include the Bar Beach Show where musicians, artistes, fun lovers and lovebirds came around to have fun. Now there is a lot of construction going on for the new Lagoon City but the view is still breathtaking from the 5th floor of... More 

Helpful?
Thank timedo
Antwerp, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 2, 2015 via mobile

I stayed here for 2 weeks, room was booked by my company and apparently it wasn't up to my expectations. Positive: 1) The staff was fantastic, they made me feel at home. Thanks to all the staff & Happy New Year to you all! 2) The location was super (having the Star mega jamz to visit every evening made it... More 

Helpful?
Thank Prince-Richie
New Glasgow, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 31, 2015

I planned on staying at least five nights but only stayed two which was two too many, the hotel is nothing like described on line, it is an over priced dump with the worst food I've ever experienced in my extensive travels. I'm not sure how it got it star rating but I wouldn't put it more than a 1... More 

Helpful?
1 Thank David M
Lagos, Nigeria
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed September 3, 2014 via mobile

For some strange reasons, I always have one thing or another that takes me to this hotel and I cant understand how the hotel managers sleep and wake up everyday, knowing they offer extremely shabby services.. You pay cash to staff to get things done, iron, coffee, drinks etc Rooms are very uncomfortable and smells damp. Toilets have brown stuffs... More 

Helpful?
Thank tbs4real
Lagos, Nigeria
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 4, 2014

I was very well received when I arrived at the hotel. The bar had really cold drinks and I really appreciated the hot and tasty meal. I will return to the hotel any time because of the service I received.

Review collected in partnership with Best Western

Helpful?
Thank DrJKC
Abuja
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 1, 2014

Quite a mixed experience! The room I was given was quite nice. But that was as good as my experience was in the hotel! Terrible options for dinner. Quite a crazy price to pay for a buffet with annoyingly limited options! Just when I woke up feeling ripped off the night earlier, I woke up to realize there was no... More 

Helpful?
1 Thank Gugsman
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