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Protea Hotel Ikoyi Westwood

22 Awolowo Road, Lagos, Nigeria
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Protea Hotel Ikoyi Westwood
Protea Hotel Ikoyi Westwood
Protea Hotel Ikoyi Westwood
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At a glance

48%
Positive reviews?
KEY AMENITIES
Pool
Fitness Center with Gym / Workout Room
Free Internet
Restaurant
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HOTEL PHOTOS

Protea Hotel Ikoyi Westwood
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    42 Reviews from our TripAdvisor Community

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    Traveler rating
      9
      11
      12
      7
      3
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    3
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    28
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (12)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (42)
    • Mar-May only
      (12)
    • Jun-Aug only
      (16)
    • Sep-Nov only
      (10)
    • Dec-Feb only
      (4)
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    Cape Town, South Africa
    Level Contributor
    53 reviews
    22 hotel reviews
    common_n_hotel_reviews_1bd8 31 helpful votes
    4 of 5 stars Reviewed October 24, 2014

    Nearly Four months in ANY hotel is a long, long time and , even in the best certain aspects will pall and irritate! However , the particular hotel has many "redeeming" features including a great location alongside Five Cowrie Creek. My 9th Floor suite afforded me glorious views and a never ending fascination with the array of superb leisure boats... More 

    Was this review helpful? Yes
    PHIKOYI, General Manager at Protea Hotel Ikoyi Westwood, responded to this review

    Dear SouthAfricaAbroad. Thank you for your visit to our Hotel. It was a particular pleasure taking care of you and your team. Lagos presents many challenges to your skills and abilities. With one's staff behind you, you can overcome most! I will convey your thanks and greetings to all. We hope to see your return to the 'Center of Excellence'... More 

    Lagos, Nigeria
    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed October 9, 2014

    The breakfast buffet was good, though the options were limited. The building doesn't seem to be designed for a hotel originally and the elevators are tiny. The bed is comfortable, the rooms are clean, and the staff are friendly enough. But the air conditioner stopped working in the middle of the night, and water went off in the morning.

    Was this review helpful? Yes
    PHIKOYI, General Manager at Protea Hotel Ikoyi Westwood, responded to this review

    Dear Mr Adebayo O. Thank you for your review. We appreciate the time you took to inform us about your stay at our Hotel. The Hotel was one of the first high rise buildings in Lagos. It has a very good location on the 5 Cowrie Creek and quick access to all business areas. We are refitting most rooms with... More 

    Fort Lauderdale, Florida
    Level Contributor
    25 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    2 of 5 stars Reviewed October 2, 2014

    I booked through our corporate travel center only to learn upon arrival that they did not accept Corporate American Express as a form of payment. Nowhere in their website do they indicate methods for payment. Only after calling back home to my wife was I able to secure enough funds in my credit card to charge my room. I had... More 

    Was this review helpful? Yes 1
    PHIKOYI, General Manager at Protea Hotel Ikoyi Westwood, responded to this review

    Dear RADELARDI. Thank you for your review. I am sorry for the poor reception your received. We are in contact with your travel office, to ensure that the correct information is passed through. It is in fact true that we only accept VISA and Master Card in Nigeria. We will further investigate to see how we can expand on our... More 

    Travelers are raving about these Lagos hotels

    Nairobi, Kenya
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed September 9, 2014

    Our family stayed at Protea for over a week for our wedding in Lagos, the staff were extremely welcoming and helpful, the rooms had recently been spruced up and were in good condition, internet worked, the gym and pool were nice and the restaurant and bar kept everyone fed and watered. Its in a great central location with a fantastic... More 

    Was this review helpful? Yes 1
    PHIKOYI, General Manager at Protea Hotel Ikoyi Westwood, responded to this review

    Dear RM79. It was a delight to be of service to your, friends and country men. You traveled here under stress of media concerns re the Ebola virus. You pushed through, and I think, all had a great time in Lagos. Thanks for your compliments and comments. I will convey them to my team. Regards and hope to see you... More 

    Perth, Australia
    Level Contributor
    69 reviews
    57 hotel reviews
    common_n_hotel_reviews_1bd8 135 helpful votes
    4 of 5 stars Reviewed August 30, 2014

    This is a well-managed property with a good GM and staff who are motivated to work hard for their guests. The rooms have free internet, the food is edible - they managed to make a perfect cheese and tomato toasty for me - and there is wine available by the glass. Oh and the gym has the best running machine... More 

    Was this review helpful? Yes 2
    PHIKOYI, Public Relations Manager at Protea Hotel Ikoyi Westwood, responded to this review

    Hi Mr SeresM. Thank you for taking the time to provide us with your comments, we truly appreciate the feedback we receive as it assists us greatly in improving our services. Our Hotel is located on Awolowo Rd, and you love it and hate it. It is great for access to all the main centers in Lagos, but yes, gets... More 

    Guildford, United Kingdom
    Level Contributor
    21 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed August 24, 2014

    Stayed here for a week in one of the suites. The suite was big and spacious but the furniture is very outdated. There were stains on the seats and the cushions smelt bad. If the hotel could update their suites it will be much better. Apart from that the staff were polite and friendly apart from one occasion when the... More 

    Was this review helpful? Yes 1
    PHIKOYI, General Manager at Protea Hotel Ikoyi Westwood, responded to this review

    Thank you for your recent stay with us at PH Ikoyi Westwood. I'm delighted that you have shared your experience with us. Direct feedback from our GUEST"s, both good and bad, is the most valuable advise we can receive. It allows us to recognize our weakness and make appropriate adjustments to our services and facilities. I apologize for the inconveniences... More 

    Level Contributor
    35 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    3 of 5 stars Reviewed July 13, 2014

    I stayed at this Protea Hotel - only because other hotels where full. The hotel is next to water. This has affect on interior with smell of wet carpets as passage ways are always closed for security mow doubt but moist cant escape building interior. The cable internet access in my room did not work. While they tried to fix... More 

    Was this review helpful? Yes
    PHIKOYI, General Manager at Protea Hotel Ikoyi Westwood, responded to this review

    Hi Mr Schoeman Thank you for your time to give your comments. The elements on the lagoon are particular severe. We are constantly working on the maintenance and improvements of our building. We have ensured that we have a constant and fast wifi link, and we have had very few complaints up to date. Hope to see you again, shortly,... More 

    Lagos
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed June 6, 2014

    Protea hotel ikoyi Westwood,is a home away from home.The hotel over look the Lagos water way.the staffs are well trained and friendly,the restaurant serves some of very best African and continental cuisines,I must commend on the front desk and restaurant staffs,they served with a smile on there faces

    Was this review helpful? Yes 2
    1 review
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed May 5, 2014

    Our over night stay with our young family was superb. The newly refurbished rooms are really nice and the staff were extremely helpful with the children. The service in the restaurant was fantastic they really attended to us well. We would definitely recommend this hotel and would stay again.

    Was this review helpful? Yes 5
    2 reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed May 4, 2014

    I often stay here or come to the terrace for a drink after work. The staff are super friendly and helpful and even the unrefurbished rooms shame some of the other newer hotel offerings!as for location, checked in here as was at a function at neighbouring Lagos motor Boat club - couldn't have been better. Also like the fact that... More 

    Was this review helpful? Yes 5
    Questions? Get answers from hotel staff and past guests. Ask a question

    22 photos of this hotel

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