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Golden Tulip Festac Lagos

Amuwo Odofin, Mile 2, Lagos PMB 031, Nigeria
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Golden Tulip Festac Lagos
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85 Reviews from our TripAdvisor Community

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Abuja, Nigeria
1 review
1 of 5 stars Reviewed 1 week ago

I got to this hotel after passing up 6 different hotels we were carried to. I wanted to give my elder sister a treat so I insisted on spending a week at this hotel. I got to the reception, fine I got a polite treatment, yes they said they ll be fully booked by the 2nd and I said no... More 

Helpful?
Thank Ofi2016
1 review
1 of 5 stars Reviewed December 26, 2015 via mobile

Bad customer service by front desk officer named ruth (sure it's a phony name she gave me).poor telephone manners too.staff needs to be trained on customer service. Never coming back,worst hotel ever and can't recommend it too.staff appear to be rash and impatient especially at the reception, it's really disappointing for a 4 star hotel,can't wait to leave. not impressed... More 

Helpful?
Thank Yemisi O
Nnamdi O, Manager at Golden Tulip Festac Lagos, responded to this review

Dear Yemisi, Thank you for taking time to share feedback on your recent stay with us. We value your feedback greatly to help us improve on our service levels. As our valued guest, we deeply regret that you left our hotel with such unfortunate negative impression and did not bring the issue to our attention within the period of your... More 

Travelers are raving about these Lagos hotels

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 22, 2015

All through my stay the AC was not functioning and the WIFi never connected in my room. The staffs were absolutely committed to their jobs, nice and pleasant set of people. Breakfast was also very good. The water running from tap was colorful in the morning.

Review collected in partnership with Golden Tulip Hotels

Helpful?
Thank 511olamideo
Harare, Zimbabwe
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 10, 2015

If you are staying in the Festac Mile 2 area or need a place to hold a meeting or conference in a different location to the usual this place is worth a try. Built in the 70s for a big arts festival, and government owned for years it is now owned by a large Nigerian property company who have made... More 

Helpful?
Thank PASM64
Abuja, Abuja Capital Territory, Nigeria
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 7, 2015 via mobile

Checked in at 9am to find that room (578) safe was broken and tv not working. Called the reception 5 times and personally went down 3 times before a reluctant change of room. Very dissapointed with the poor customer service. I had to ask if the room was free. This is a very huge drop from the experience i had... More 

Helpful?
Thank Danjuma O
Amsterdam, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed November 24, 2015

Nice Hotel on spacious grounds. Food is great and staff are very friendly. However the mall situated opposite the Hotel gives room for concern as regards security of the environment. I had issues with the electricity in my room as it tripped off thrice in 2 days, I had to run down to the reception to get the maintenance guys... More 

Helpful?
Thank Pipi A
Lagos, Nigeria
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 19, 2015

Stayed over a weekend for a group activity. While this hotel is FAIR amongst the crowd in lagos, sleep quality was quite good despite the recently opened shopping mall next door with it's traffic. This mall may constitute security challenges as it shares grounds with the hotel. The grounds are quite generous (compared to others around Lagos) with a swimming... More 

Helpful?
Thank sam m
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 11, 2015

I waited at the lobby for a long time for check-in, the front desk staff said they were waiting for my payment confirmation which I did online one day before arrival, I even had my confirmation code handy. The food served at the restaurant during Breakfast and Dinner meets all international standards, well displayed, lots of variety for people from... More 

Helpful?
Thank Austin O
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 8, 2015 via mobile

Hotel is located in a suburban area well enough for a safe accommodation. Staff is good and friendly manner. Rooms are clean but not access of Wi-fi signal. I have a little doubt of cleaniess so i couldn't use hot water cuz of its yellow colour. There is a standart A/C cold or hot , the switches are not capable... More 

Helpful?
Thank Eray C
Nnamdi O, Manager at Golden Tulip Festac Lagos, responded to this review

Dear Eray, Thank you for providing us with valuable feedback on your stay in our hotel. We appreciate your comments on our serene environment and clean rooms. Customer service is very important to us and we are particularly glad that you found our staff to be exceptionally friendly and helpful. We have also noted your comments on areas that need... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 12, 2015 via mobile

What a bad experience I had in this hotel check in was Ike going in a military Barack I have to off loads all my items from by baggage that was humiliating by the securities the room is very clean bed is very comfy the Gym was not okay wifi is great the corridors need some pants workers are very... More 

Helpful?
1 Thank Emmanuel A
Nnamdi O, Manager at Golden Tulip Festac Lagos, responded to this review

Dear Emmanuel, Thank you for taking the time to post your review about our hotel. We value your feedback greatly to help us improve our service levels. It was great of you to point out that our rooms are very clean, bed very comfy and staff very friendly, however, we do apologise for other areas which did not meet your... More 

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