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Golden Tulip Festac Lagos

4.0 of 5 Amuwo Odofin, Mile 2, Lagos PMB 031, Nigeria
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Golden Tulip Festac Lagos
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Golden Tulip Festac Lagos
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65 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pretoria, Gauteng, South Africa
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

From the Photo's you would think this is a nice hotel, but it is far from it. The Foyer is empressive and there it ends. The rooms smell mouldy, the rising damp is everywhere and the rooms terrible. Carpets needs replacement and poor workmanship is evident everywhere. Shower either too hot or cold and the button to pull to activate... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I didnt expect that the room was big (with a sofa). Clean and tidy. Because i heard a lot of humors in this destination. Well anyway, my stay is only 24 hours and we are not allowed by any chance to go out of the vicinity of the hotel. We had a free breakfast but i havent tried because i... More

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Rio de Janeiro, RJ
Top Contributor
68 reviews 68 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very nice lobby. Good bar and very very good breakfast. people were always smiling and helpful. Good rooms with view to the pool. Nice restaurant at the pool. Unfortunately it´s far from everything. I took more than two hours on a monday morning to go to the city.

Was this review helpful? Yes
Nnamdi O, Marketing Coordinator at Golden Tulip Festac Lagos, responded to this review

Dear GuilhermeSprenger, Thank you so much for taking time to write a feedback about your stay in our hotel. We are delighted to hear that you enjoyed your stay and that our team was able to exceed your expectations in all our services. On the distance to the city, the hotel is thirty minutes to the airport and forty-five minutes... More

Lancaster, United Kingdom
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2014

Nice Pool side bar with a lovely garden space for events such as weddings... There was actually a wedding taking place at the garden which seemed so lovely. But it was so hot... we need to rethink about the idea of suits for weddings. :). The outward appearance of the building needs a facelift, guest toilet near the bar was... More

Was this review helpful? Yes 1
Adedotun A, Manager at Golden Tulip Festac Lagos, responded to this review

Dear Uchenna O. Thank you for taking time out to post a comment and share your concerns regarding our services. The management is looking into the issues raised to ensure the necessary corrective actions are taken to forestall any future re occurrence. We apologize for any inconveniences that you experienced during your stay. Kind regards, Adedotun Adewumi Asst. Revenue Manager... More

Port Harcourt, Nigeria
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 15, 2014

My family including me were in this hotel for 3days in May. The hotel is over - priced, run down with brown water from taps. The dampness of the room made it impossible for us to have a good sleep. I woke with headaches every day we were there. The porters were rude one want to search my hand bag... More

Was this review helpful? Yes
Adedotun A, Manager at Golden Tulip Festac Lagos, responded to this review

Dear Osats, The management appreciates your recent feedback of the Hotel. We are glad to inform you that the issue with the quality of water experienced during your stay has been resolved. The dampness in your room was as a result of renovation work being carried out to ensure the highest standard in our service delivery. Lastly the security check... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 14, 2014 via mobile

My husband and I booked this hotel before arriving. On arrival we were told that there was no room available for us. We waited for 4 hours until a room was given to us. When we wanted to pay for are stay all the card machines didn't work, the receptionist tried 5 card machines none of them worked. Even the... More

Was this review helpful? Yes 4
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 14, 2014 via mobile

Bad stay , no airco , no internet in the rooms . When contacting front desk and manager a lot of contradicting explanations about the reason of the problem . I don't feel they are telling the truth about the problem . The corridors are full of mold , carpets dirty . Breakfast and restaurants are good , for the... More

Was this review helpful? Yes 2
Fremont, California, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 13, 2014

The food service here is excellent, from the variety, quality and presentation; although the dinner buffet prices are high, as you would expect for Lagos. Seeing such good quality in the restaurant made the disappointment even greater for my sleeping room. The internet was out 7 of the 10 days of my stay. The mildew in the room was terrible!... More

Was this review helpful? Yes 1
Lisbon, Portugal
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2014

The rooms are ok. There is many food options, there's a good buffet, complete breakfast, outside homemade pizzas. It is a nice hotel to rest and there's live music at night. Friendly crew, specially in the reception and security inside the hotel.

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Lagos, Nigeria
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 9, 2014 via mobile

Upon arrival, all was great. The decor, the mood... (Though the walls outside could use some painting). Getting to the front desk the price we we're given was more than twice d amt we saw online. My husband talked it down to half which was a little more than $200... ( really annoying cuz u'd expect that they Wld hav... More

Was this review helpful? Yes 2
Adedotun A, Manager at Golden Tulip Festac Lagos, responded to this review

Dear Mrs. Iffy, We thank you for your recent review of our hotel. This actually provides us the opportunity to see and correct wrongs our guest must have experienced. The air condition issue experienced during your stay was as a result of an upgrade being carried out on our power plant to further ensure best service delivery. I will appreciate... More

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Additional Information about Golden Tulip Festac Lagos

Address: Amuwo Odofin, Mile 2, Lagos PMB 031, Nigeria
Location: Nigeria > Lagos State > Lagos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Tulip Festac Lagos 4*
Number of rooms: 471
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Also Known As:
Golden Tulip Festac Lagos Hotel Lagos

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