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All 4 Pulau Redang B&Bs / inns

Sari Pacifica Hotel, Resort & Spa - Redang Island

4.0 of 5 Bed and Breakfast   |   Lot 87 & 88, | Pantai Pasir Panjang, Pulau Redang 21090, Malaysia
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Sari Pacifica Hotel, Resort & Spa - Redang Island
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97 people have reviewed this hotel

Traveler rating
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18
43
2
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Staying at the wonderful Sari Pacifica is one of the highlights if our recent holiday to Malaysia. The resort is clean, well maintained with what can only be described as impeccable standards. Our room was stunning with beautiful beach views and beds big and comfy. The food was a great variety of local cuisine which was presented beautifully, always hot... More

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Wadhurst, United Kingdom
Top Contributor
77 reviews 77 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 1, 2013

We arrived and were greeted by the transfer bus and ended up on the jetty! After an exciting boat trip around the island we arrived at our resort. An impressive beach and a great location. Although they didn't have a note of our reservation, they handled it well and we were upgraded to a sea view room which is a... More

Was this review helpful? Yes 1
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear JeremyKnott, Thank you very much for taking the time to post this review. Your feedback is much valued and appreciated. Thank you for complimenting our staff on their service rendered and friendliness. We regret to learn that your comment on the food was not up to your expectations. For your information, we do provide the ala carte menu from... More

Naples, Italy
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 4, 2013

We still are in Redang at Sari Pacifica hotel while we are writing this review!, We are doing breakfast and honestly for us is perfect. Yes, we are italian, and a lot of food that they offer for breakfast are too much heavy for us...but we have all that we need!!! The room front sea villa is fantastic (thanks to... More

Was this review helpful? Yes 2
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Fra I, Thank you for taking your time to write and post this review. We really appreciate your positive comments overall. It was a great pleasure having you stay at our resort and we hope to welcome you again in the near future. Thank you & Stay Well, Mark More

Milan, Italy
Top Contributor
123 reviews 123 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 28, 2013

we did not sleep there, but close to it. we just went there to have a massage, which was all right. The atmosphere of the spa is not even close to the idea of spa we have: no music, but a noise of air conditioning and no scent, no oil or incense in the air, just the smell of towels... More

Was this review helpful? Yes
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear bdb b, Thank you very much for taking the time to post this review. Your feedback is much valued and appreciated. We regret to learn that our service rendered was not up to your expectations. We sincerely apologise for the shortcomings you’ve encountered. Rest assured that your comments will be seriously looked into and we will strive to improve... More

Chester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2013

I left it up to my wife to book a resort on the island. so she did, and told me about it. I did not see or hear anything about it because sometimes I travel with zero expectation. as soon as I saw the resort from the sea, I knew I would like it and I really did like it.... More

Was this review helpful? Yes
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Michael M, Thank you very much for sharing your Sari Pacifica experience with others and for highlighting the warm and wonderful service provided by our staff here at Sari Pacifica Resort & Spa. Your satisfaction towards our accommodation, services and facilities is a motivation for us to provide even better service. Thank you once again for recommending Sari Pacifica... More

kuala lumpur
1 review
4 of 5 stars Reviewed August 18, 2013

I came with less expectation after reading the reviews as I do not have a choice as other hotels were fully booked during festive season recently. But I was actually surprised its turn out better than expectation, I have to thanks to the staff of Sari Pacifica for trying their hard to make sure the customers satisfied during their stay.... More

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Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Nisda, Thank you very much for sharing your Sari Pacifica experience with others and for highlighting the warm and wonderful service provided by our staff here at Sari Pacifica Resort & Spa. Your satisfaction towards our accommodation, services and facilities is a motivation for us to provide even better service. On another note, we’d looked into the less positive... More

Bangalore, India
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 18, 2013

My family (2 adults and 2 young children) stayed at the Sari Pacifica for 5 nights in July. - Room: we opted for the sea facing bungalow and we found this to be very spacious. The resort gave us a single bed for our 2 year old and a baby cot for our 1 year old. And even with these... More

Was this review helpful? Yes 1
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Michel P, Thank you very much for sharing your Sari Pacifica experience with others and for highlighting the warm and wonderful service provided by our staff here at Sari Pacifica Resort & Spa. Your satisfaction towards our accommodation, services and facilities is a motivation for us to provide even better service. On another note, we’d looked into the less... More

Singapore, Singapore
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 11, 2013

It was in blind faith that I chose Sari Pacifica for my first trip to Redang Island. I was willing to discount the reviews posted here but they were proven right. However, I must give credit to the front desk, Public Relations, house keeping, waiters for being very professional, friendly and going all the way out to manage the guests'... More

Was this review helpful? Yes 1
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear staysg, Thank you very much for taking the time to post this review. Your feedback regarding the food and room amenities is much valued and appreciated. We regret to learn that our service rendered was not up to your expectations. We sincerely apologise for the shortcomings you’ve encountered. Rest assured that your comments will be seriously looked into and... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 2, 2013 via mobile

The staff is not aware to their hotel livers. The food is awful! Expectations are comletely not realized. The obly one postive thing that could possibly make me stay in hotel its just a aqua beach which is very clean. Overall, this hotel should do something with the service, otherwise the number of potelntial customers will decrease!

Was this review helpful? Yes 3
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear Nureke, Thank you very much for taking the time to post this review. Your feedback regarding the food and service is much valued and appreciated. We regret to learn that our food and service rendered was not up to your expectations. We sincerely apologise for the shortcomings you’ve encountered. Rest assured that your comments will be seriously looked into... More

Sydney, New South Wales, Australia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2013

I was not sure what to expect when I booked a holiday at Redang, firstly I expected it to be more built up however all that exists are a number of resorts on the island. We chose to stay at the Sari Pacifica because it was near to the other resorts and we hoped we could walk around and enjoy... More

Was this review helpful? Yes 6
Mark H, Resident Manager at Sari Pacifica Hotel, Resort & Spa - Redang Island, responded to this review

Dear PH C, Thank you very much for taking the time to post this review. Your feedback is much valued and appreciated. We regret to learn that our service rendered was not up to your expectations. We sincerely apologize for the shortcomings you’ve encountered. Rest assured that your comments will be seriously looked into and we will strive to improve... More

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Additional Information about Sari Pacifica Hotel, Resort & Spa - Redang Island

Also Known As:
Sari Pacifica Hotel, Resort & Spa - Redang Island Hotel Pulau Redang
Sari Pacifica Hotel, Resort & Spa - Redang Island Hotel
Sari Pacifica Hotel, Resort And Spa - Redang Island
Address: Lot 87 & 88, | Pantai Pasir Panjang, Pulau Redang 21090, Malaysia
Location: Malaysia > Terengganu > Pulau Redang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Pulau Redang
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sari Pacifica Hotel, Resort & Spa - Redang Island 4*
Official Description (provided by the hotel):
Located at Redang Island gives you access to some of the best diving and snorkeling sites in this part of the world.This boutique resort with zero start itself is located on Pasir Panjang (Long Beach), offering you white sandy beaches, turquoise waters, colourful marine life and spectacular view of the South China Sea.Our resort is just re-opened it's business from End of April 2013 onwards. Highly appreciated not to focus us as a 4-5 star resort. Everyday we are improvise towards the services to satisfy our guest. We strongly believe & inform our guest not to have a high expectation on us. We sincerely apologize for any inconvenient cause. ... more   less 
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