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All 3 Pulau Kapas hotels

Kapas Island Resort

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2.5 of 5 Resort   |   Pulau Kapas 20000, Malaysia
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  • Reviews (39)
  • Photos (29)
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Kapas Island Resort
Ranked #2 of 3 hotels in Pulau Kapas
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39 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Kingston-upon-Hull, United Kingdom
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I would probably have gave it a terrible rating on everything but looking at the quality of accommodation on the island,it's maybe just poor. negatives: rooms got mould all on the walls. The sink in the bathroom nearly fell off ,it was filthy.service got better the the more you got to know the staff. Positives: the chalets had a good... More

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Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

The Kapas Island resort is also known as Kapas Resort and Spa. It is under a new management now - Taken over almost 6 months ago. They have 40-60 chalets and is the biggest resort on the island. The staff were extremely helpful and accomodating. We were traveling with one child and they made an effort to cook for the... More

Was this review helpful? Yes 1
Duisburg, Germany
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 13, 2014

We stayed three nights and it was more than we should have. Only the beautiful island made it worth for us. The rooms are not only old, but dirty and not maintaint at all. The food is not recommendable, so skip the breakfast.. never again this resort. The pool was under maintenance as everything else and the spa non existent.... More

Was this review helpful? Yes 2

Travelers are raving about these Pulau Kapas hotels

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 6, 2014

To be honest, it's a bit of a shambles. There's no Wifi as promised and the pool's out of use. We had to ask 3 times for towels and toilet paper. There was a leak in our chalet which flooded the bath room, unnoticed during the room prep... There are power cuts, though that might be island wide. The whole... More

Was this review helpful? Yes 1
Johor Bahru, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 21, 2014

Oh My God Allah.. Where do I start... 1) Horrible horrible expensive food. Food on any island would be expensive generally.. but serving horrible food is not an excuse any where. Fried rice not cooked properly, how can you not cooked a simple fried rice??!! We did walk over to another stall near the hotel, cheaper & better food. 2)... More

Was this review helpful? Yes 2
Rome, Italy
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 26, 2013

Rooms are old and not maintained at all. We found toothpaste and hair in the sink. Toilet bowl is dirty. We payed 160 Rm per night, and I must say that even 16 RM would have been way too much for a place like this. In the so called garden, especially in the part close to the kitchen, there is... More

Was this review helpful? Yes 5
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed January 25, 2013

pls dont go to this resort.i was first here during the year 2005 and it was really bad. bad in everything - room, food, service and everything! after after 2 years i decided to come back and was hoping they might improve and NOOOO!!!! they never did improved but became worst! staff is so rude..toilet is so dirty..cant even sit... More

Was this review helpful? Yes 11
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 15, 2012 via mobile

Warning!Do not come to this place!! Every word of reviews is very much true!! The rooms are not maintained, air con running but npisy the whole time. Bathroom is digusting!! The public toilets on the island were way better! The buffet breakfast was never replenished.some guerst never had their food!! Staff- very poor!!! It should be close down!!

Was this review helpful? Yes 6
Oxford, United Kingdom
Top Contributor
57 reviews 57 reviews
15 hotel reviews
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed May 22, 2012

I made the mistake of booking a 3day/2night package from a tour operator in Kuala Terrenganu. It was very over-priced. The rooms were spacious chalets made of wood but 20-30 metres from the beach, the food provided was buffet (except one lunch which was prepared from the previous nights leftovers because of the lack of guests on the day, in... More

Was this review helpful? Yes 9
Reading, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed May 5, 2012

Location is all this hotel has going for it! Kapas is a beautiful, unspoilt island, but if you are planning on visiting - don't stay here! The staff are bone idle (more interested in watching TV than working) and the management couldn't care less. The swimming pool should come with a public health warning, as should the food that comes... More

Was this review helpful? Yes 6
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Additional Information about Kapas Island Resort

Address: Pulau Kapas 20000, Malaysia
Location: Malaysia > Terengganu > Pulau Kapas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Kapas Island Resort 2.5*
Also Known As:
Kapas Island Hotel Pulau Kapas

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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