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Kapas Island Resort

Pulau Kapas 20000, Malaysia
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Kapas Island Resort
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42 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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Seremban, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 10, 2015

The management is very nice & good. We check-in at the chalet No.31-No.33. The toilet is dirty because the resort dont have a water supply at that time so the housekeeping cant wash the toilet. Aircond at the chalet are very hot & need to service a.s.a.p. In the chalet there is no TV just bed. Overall the resort is... More 

Was this review helpful? Yes 1
Winchester, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

With this place you have to look at the bigger picture!!! We had two chalets both had a large double and a single bed so plenty of room for our family of 5. However, this "resort", and I use the world loosely is very run down. The rooms are a good size but lots of marks on the walls, I... More 

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Kingston-upon-Hull, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 5, 2014

I would probably have gave it a terrible rating on everything but looking at the quality of accommodation on the island,it's maybe just poor. negatives: rooms got mould all on the walls. The sink in the bathroom nearly fell off ,it was filthy.service got better the the more you got to know the staff. Positives: the chalets had a good... More 

Was this review helpful? Yes 1

Travelers are raving about these Pulau Kapas hotels

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

The Kapas Island resort is also known as Kapas Resort and Spa. It is under a new management now - Taken over almost 6 months ago. They have 40-60 chalets and is the biggest resort on the island. The staff were extremely helpful and accomodating. We were traveling with one child and they made an effort to cook for the... More 

Was this review helpful? Yes 2
Duisburg, Germany
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 13, 2014

We stayed three nights and it was more than we should have. Only the beautiful island made it worth for us. The rooms are not only old, but dirty and not maintaint at all. The food is not recommendable, so skip the breakfast.. never again this resort. The pool was under maintenance as everything else and the spa non existent.... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 6, 2014

To be honest, it's a bit of a shambles. There's no Wifi as promised and the pool's out of use. We had to ask 3 times for towels and toilet paper. There was a leak in our chalet which flooded the bath room, unnoticed during the room prep... There are power cuts, though that might be island wide. The whole... More 

Was this review helpful? Yes 1
Johor Bahru, Malaysia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 21, 2014

Oh My God Allah.. Where do I start... 1) Horrible horrible expensive food. Food on any island would be expensive generally.. but serving horrible food is not an excuse any where. Fried rice not cooked properly, how can you not cooked a simple fried rice??!! We did walk over to another stall near the hotel, cheaper & better food. 2)... More 

Was this review helpful? Yes 2
Rome, Italy
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 26, 2013

Rooms are old and not maintained at all. We found toothpaste and hair in the sink. Toilet bowl is dirty. We payed 160 Rm per night, and I must say that even 16 RM would have been way too much for a place like this. In the so called garden, especially in the part close to the kitchen, there is... More 

Was this review helpful? Yes 5
australia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed January 25, 2013

pls dont go to this resort.i was first here during the year 2005 and it was really bad. bad in everything - room, food, service and everything! after after 2 years i decided to come back and was hoping they might improve and NOOOO!!!! they never did improved but became worst! staff is so rude..toilet is so dirty..cant even sit... More 

Was this review helpful? Yes 11
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 15, 2012

Warning!Do not come to this place!! Every word of reviews is very much true!! The rooms are not maintained, air con running but npisy the whole time. Bathroom is digusting!! The public toilets on the island were way better! The buffet breakfast was never replenished.some guerst never had their food!! Staff- very poor!!! It should be close down!!

Was this review helpful? Yes 6
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