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All 5 Marang hotels

Gem Island Resort & Spa

Lot 2804, Pulau Gemia, Mukim Rusila | Daerah Marang Terengganu, Marang, Malaysia
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Gem Island Resort & Spa
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Ranked #1 of 5 hotels in Marang
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed September 27, 2013
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106 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
4 of 5 stars Reviewed September 27, 2013

I spent a relaxing vacation with my hubby. The resort is cosy. The staff are friendly and helpful . Knowing that we are Chinese , the chef were so considerate that preparing us Chinese food. The beach is nice with lots of fishes, but jellyfishes too! Maintenance is a must for the hotel. Spa should be reopened. The room is... More

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Houston, Texas
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 23, 2013

We had a nice family vacation over a holiday weekend. Yes, the resort has seen better days maintenance-wise, which is a shame. The room was clean and the housekeepers were friendly and helpful, but they seemed to be way overworked! The restaurant was efficiently run, even at full capacity, and we all really enjoyed the food during our stay. If... More

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Roosendaal, The Netherlands
Top Contributor
76 reviews 76 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 18, 2013 via mobile

This is the location is what you always dreamt of. Small island with a good beach. All rooms have sea view. Alcohol is served in this paradise. The food is really great (lonely planet tells the opposite, but they could not be more wrong!!). Around the island you can snorkel and see the beautiful reef. Great place to stay a... More

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Putrajaya, Malaysia
Top Contributor
63 reviews 63 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 3, 2013

A modest resort on a private island gives you a real privacy. Being more of a city traveler, find it pretty quiet. Unless you are in solitude or just want to laze around or solely into water recreation like kayak, boating, and snorkeling, then you wouldn't be very impressed with this place. The staffs were very friendly and accommodating. The... More

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Isle of Man, United Kingdom
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 18, 2013

I stayed at the resort for 2 days and snorkelled mornings + evenings. Awesomely spectacular: Reef Life at resort door step. Some of the reefs & sea life around the island is simply incredible. Moray eels, clown fish, angel fish, huge puffer fish, long beak coral fish, Parrot fish ... just to name a few. Note that August is the... More

Was this review helpful? Yes 2
Buffalo, New York
Top Contributor
167 reviews 167 reviews
26 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed August 6, 2013

First I have to rave about the 3 workers who run the dining hall. 2 men and a young lady and also our house keepers. The staff here seems extremely over worked and after 3 nights and days and getting the same servers for all 3 meals and watching them run and get bags from the jetty. Management give those... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2013

Beautiful Island with nice staff. The food is more expensive than the mainland but considering the work required to get it to the island it was definitely worth it. The hotel was clean and had excellent views from the rooms and the dinning room. The beaches are small but perfect for snorkeling from with the corals beginning 1-2 meters from... More

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Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 24, 2013

Tripadvisor reviews seemed to give this one the thumbs up and so we booked 3 nights at Gem Island Resort & Spa - two couples in two separate rooms. Initially everything went to plan from booking to taxi pickup at the airport to boat ride across to the island. When we checked in we were told that there was a... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 17, 2013

During our stay we did not have running water for 3 days. Ok - you are on an island and things can break but there has been lack of care/information and nobody seemed to know what was going on. We spent a few hours being shunted from room to room to try and have a shower only to find out... More

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Senior Contributor
27 reviews 27 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 9, 2013

I have booked this hotel online as I saw the photos and the trip adviser reviews, however, when I reached there I noticed there was no electricity in the entire hotel, when I asked the reception they said the electricity shut off every day from 2:30 till 5:30 pm. I did not know about that fact and I argued with... More

Was this review helpful? Yes 1

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Additional Information about Gem Island Resort & Spa

Also Known As:
Gem Island Resort And Spa
Gem Island Hotel Marang
Gem Island Hotel
Gem Island Resort & Spa Terengganu/Marang, Malaysia
Address: Lot 2804, Pulau Gemia, Mukim Rusila | Daerah Marang Terengganu, Marang, Malaysia
Location: Malaysia > Terengganu > Marang
Hotel Style:
Ranked #1 of 5 hotels in Marang
Price Range (Based on Average Rates): $
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