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All 23 Miri hotels

Miri Marriott Resort & Spa

4.5 of 5 Resort   |   Jalan Temenggong Datuk Oyong Lawai, Miri 98000, Malaysia
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Ranked #1 of 23 Hotels in Miri
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
barniemaby Calgary, Canada
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279 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Calgary, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have read previous reviews and having stayed at the Hong Kong JW Marriott I would have to agree this one does not meet the standard, however we still had a great time and I feel it depends on your reasons for staying. We were in Miri to visit family and holiday and we really enjoyed the pool area and... More

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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm in Miri regularly for work and this is the selected hotel we stay in. In my view and experience, this hotel is mediocre at best, from a professional service, overall cleanliness and food perspective. It's pretty old too and some rooms are really ready for renovation. The one piece that it has going for it is the nice pool... More

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Lian P, Public Relations Manager at Miri Marriott Resort & Spa, responded to this review

Dear Worldtravellers777, Thanks for your feedback and is much appreciated. Your feedback has been shared with the hotel team to address. For your information, we will be carrying out major refurbishment on all our rooms starting Quarter 1, 2015. This include a fresh outlook in the room and right to the washroom with a separate shower cubicle. This will be... More

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I am a Marriott Ckub member and last week we stayed over for 2 nights (15-17Aug14) and ended up paying over RM600 despite using 60% discount vouchers. If you ask them what is the rack rate and how they arrived at the payable rate, they would go through it so fast you would get confused. Marriott Members beware!!! Let them... More

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Lian P, Public Relations Manager at Miri Marriott Resort & Spa, responded to this review

Dear Jorge_Taguinod, We appreciate your feedback and it surely had our attention. We apologize for the areas where we did not match up to your expections. Having said so, your feedback has been shared with our team to address with immediate effect, this include the Club Marriott department. Thank You Lian Pasan PR & Communications Manager Miri Marriott Resort &... More

Hobart, Tasmania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I insisted to my company that I should be booked in a different hotel in Miri township. But they still booked me at Marriott as the most expensive and only large hotel in Miri. The photos and website are nothing what I experienced at the hotel. It was huge with sprawling garden and a large pool. Other than that, there... More

Was this review helpful? Yes 1
Lian P, Public Relations Manager at Miri Marriott Resort & Spa, responded to this review

Dear Foodtrail, We regret that we didn’t markup to your expectations in certain areas and our sincere apology. Nevertheless, we appreciate your feedback which is helpful on our part and is shared with our entire team. We have noted on the areas of concern to address with immediately. The fuming is a weekly routine as part of the preventive measures.... More

Auckland
Top Contributor
70 reviews 70 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There is nothing worse than finding out what you booked does not turn out to be what you actually receive. Our booking on hotels.com clearly stated our Pool View room would have a number of facilities; such as clothes washer and dryer, spa bath, separate shower and a kitchenette. We find out that the only rooms with some of these... More

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Lian P, Public Relations Manager at Miri Marriott Resort & Spa, responded to this review

Dear gplim, We regret that we didn’t meet to your expectations in certain areas and our sincere apology. Nevertheless, your feedback is helpful and is shared with our team across the board. We have noted on the areas of concern to address with immediate effect. Apparently there are some misrepresentations on room facilities as you noted, we appreciate the info... More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is stuck in the 1970's. Room was not cleaned, carpet I'm not sure had been vacuumed in months. Its a wonderful place if you have kids, love kids, and love all the splashing and noise that goes along with them. We were not offered a room upgrade as platinum members, apparently they were already fully booked. We asked... More

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Lian P, Public Relations Manager at Miri Marriott Resort & Spa, responded to this review

Dear Flashpacker08, We regret that we didn’t meet your expectations in some areas but nevertheless, your feedback is helpful and is shared with our team across the board to address with immediately effect. The good news is that we are going to do phases of major refurbishment on all our rooms starting Quarter 1, 2015. Among what to expect is... More

Seria
Top Contributor
62 reviews 62 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at the Miri Marriott on many occasions and have never been disappointed. The staff are always smiling, welcoming and helpful. The breakfast and buffet meals while relatively expensive are of consistent quality. A nice place for a peaceful break.

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Manchester, United Kingdom
Top Contributor
56 reviews 56 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This resort is big and grand and in its day would be great. However despite appearances there is a lack of attention to detail and cleanliness and is alarming. This hotel is busy and it shows in the lack of proper maintenance and cleanliness. Our 17 strong group stayed here just one night as we were planning transfers to Brunei... More

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Lian P, Public Relations Manager at Miri Marriott Resort & Spa, responded to this review

Dear ironman16, We thank you for your feedback and regret that we did not meet to your expectations. Having said so, your review was shared with our team and across to the department concern to address the situations. For your information, the hotel will be carrying out a major refurbishment on rooms starting Quarter 1, 2015 in phases until all... More

Johor Bahru, Malaysia
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was really looking forward to this trip, read all reviews on hotel, most of them rave about it, saying excellent things about hotel, it's staff, food rooms etc....... What a disappointment. This is supposed to be a 5* spa and resort! the only thing 5* is the pool with swim up bar. Staff not particularly helpful, or pleasant. Rooms... More

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Lian P, Public Relations Manager at Miri Marriott Resort & Spa, responded to this review

Dear scottishrugbymum, We sincerely apologise for our shortcomings during your last visit while we appreciate your feedback very much. Indeed, it help us to see where we need to improve andto be consistent with what we normally do best. We always strive to to live up to the expectations but may come short at times but this is not an... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2014

My friend is a regular here, so we were able to enjoy a room upgrade and a fruit plate & juice upon arrival, but regardless of these the facilities of the hotel and service from the staff are excellent. It's a lovely, relatively quiet place to get away from things for a while. The only downside for the non-family traveller... More

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Additional Information about Miri Marriott Resort & Spa

Address: Jalan Temenggong Datuk Oyong Lawai, Miri 98000, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Miri District > Miri
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Miri Marriott Resort & Spa 4.5*
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Also Known As:
Miri Marriott Resort And Spa
Miri Marriott Hotel Miri
Marriott Miri Hotel
Miri Marriott Resort & Spa Sarawak

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