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All 22 Miri hotels

Meritz Hotel

4.0 of 5 Hotel   |   Bintang Megamall | Jalan Miri-Pujut, Miri 98000, Malaysia
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Meritz Hotel
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56%
Ranked #3 of 22 hotels in Miri
A recent review
4 of 5 stars reviewed 1 week ago
SAS3812 Batu Gajah, Malaysia
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72 people have reviewed this hotel

Traveler rating
    9
    32
    21
    6
    4
See reviews for
16
14
3
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Batu Gajah, Malaysia
Top Contributor
56 reviews 56 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

It's my second stay in Meritz and I still think it's the best in town - been to most of the top hotels in the town. Marriot's probably a hotel of better quality but I consider it as outside the city and difficult for people without vehicles. This time, not school holiday, check-in was fast. We got in before 10.00... More

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Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I had booked a room under conditions of no refund or change. Due to my wife injuring a knee I had to change the date. When the management became aware of the circumstances they allows the change at no additional cost. This was greatly appreciated. Rooms were great, service good and mall next door allowed me to do shopping. Special... More

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 3 weeks ago

Stayed a night in Feb 14 with family including a child. Price was reasonable and room is big with LCD TV and big bathtub.However overall it seems more like 3 stars hotel due to furnishings showing signs of wear and especially its poor services. Went to the swimming pool which supposedly has towel available for pool users. Staff did not... More

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MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear iluvspree80, Thank you for all your comments for us to improve ourselves especially in housekeeping and in-room service cleaning. We are look forward to your visit again and wishing for your continuous feedback and support to let us grow better. Thank you. Regards, Doreen Liu More

Kuala Lumpur
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having to spent just one night at this newly refurb hotel, there's not much to comment about. Room - overall a sizeable room indeed, bed is quite hard. Air conditioning is cold enough, however some toilet taps and sinks has some wear and tear sign, maybe due to use to lower cost accessories. On sunday morning, the noise from the... More

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MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear ywey, Thanks for your comments. First of all, please accept, my deepest and most sincere apologies. Your message will be forwarded to respective department to ensure an immediate improvement in those areas. Once again, sincere apologies and look forward to see you soon. Regards, Doreen Liu Branding & Marketing Manager More

Bandar Seri Begawan, Brunei Darussalam
Top Contributor
84 reviews 84 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stay here during one of our visits to Miri town. It is really convenient as the Bintang mall is connected to the hotel lobby. Walks straight into Parkson. Only that mall close at 10pm. Usually packed with Bruneian during weekends.

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MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear shane90 , We are delighted to receive your review and to know you enjoyed the services and comfort with the shopping facilities. We look forward to welcome you back soon. Regards, Doreen Liu Branding & Marketing Manager More

kuala lumpur
Contributor
20 reviews 20 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2014

read some reviews earlier and glad that i have made the right choice. stayed here for 2 nights for the first time. Everything is okay. The only grumble is the hotel need to improve on the in-room wifi service. You can only get the wifi signal at the respective floor lobby area. Breakfast dining is average (located at rooftop area-17th... More

Was this review helpful? Yes 1
MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear KristopherKL, Thank you for writing this review. It has been a delight serving you. Sorry for the inconvenient experience during your stay. As this is an important state function for Chinese Federation. We are looking forward to improve our facilities. Once again, we look forward to having you back again very soon. Regards, Doreen Liu Branding & Marketing Manager More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2014 via mobile

I saw a rats in my hotel room running to the floor towards behind the tv.Can't believe newly furnished beatiful hotel is so dirty and not hygenic.This is my last time staying here.Even when i having my buffet bfast at their restaurant,the foods are surrounded with small flies n it not even taste good.The male with glasses receptionist at front... More

Was this review helpful? Yes 1
MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear Bebebabe603, First of all, we sincerely apologize for the inconveniences that you had experienced during your stay. For your info, we had done and work closely to do pest control every month as usual hotel procedure. We are looking forward to your return visit. Your comment as we strive to offer the better service and improving our food quality.... More

kuala lumpur
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2014 via mobile

This is my first time staying this hotel. I've heard that this new hotel is very very good. That was the same experience I got once I entered the room. The set up of the room is very grandeur-like but the rate of the room is so affordable as it is only a two star hotel. the facilities of the... More

Was this review helpful? Yes 1
MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear suffian, Thank you for your positive comments and choosing to stay with us. I am delighted you had a pleasant experience at our hotel. We hope that you will visit us again soon. Best regards, Doreen Liu Branding & Marketing Manager More

Shah Alam, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 6, 2014

We stayed for 2 nights at level 10. Location wise right in the middle of city. Combined with Bintang shopping mall and easy access from the lobby. Many options to search for shopping & dining nearby the hotel. The front desk staff were friendly. The room was spacious, neat & tidy when we check-in. Bathroom was comfortably sized with bathtub... More

Was this review helpful? Yes 1
MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear Jan J, Thanks for choosing to stay with us. I am very happy to read that you enjoyed your overall experience at the hotel including the location and the room. Your constructive feedback is also appreciated and will be helpful as we continue to improve ourselves to better meet guests’ expectations. We are in the process to add more... More

Bandar Seri Begawan, Brunei Darussalam
Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 2, 2014

Ive stayed a couple of times and I really like the hotel because it is located next to a shopping mall which make it more convenient (door to the mall is located in the lobby through Parkson). The first time I stayed here when it was newly opened and half of the hotel was still building in progress. I remember... More

Was this review helpful? Yes 1
MeritzAdmin, Manager at Meritz Hotel, responded to this review

Dear HMSR, Thank you for your continuous support and your detailed review. Your comments are very important for us. We are continuously reviewing ways to better improve on our internet ad room service. We hope to welcome you and your family back to Meritz Hotel in the future. Regards, Doreen Liu Branding & Marketing Manager More

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Additional Information about Meritz Hotel

Also Known As:
Meritz Hotel Miri, Sarawak
Address: Bintang Megamall | Jalan Miri-Pujut, Miri 98000, Malaysia
Location: Malaysia > Sarawak > Miri District > Miri
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 22 hotels in Miri
Hotel Class:4 star — Meritz Hotel 4*
Official Description (provided by the hotel):
Meritz Hotel is the more recent four-star business class hotel in Miri, Sarawak. It is strategically situated next to Bintang Megamall, namely one of the leading shopping malls in Miri. With more than 200 branded retail shops operating with the anchor tenant, Parkson Department Store, you are bound to enjoy the shopping experience. It only takes 15 minutes to travel from Miri Airport to the hotel. ... more   less 
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