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Meritz Hotel

4.0 of 5
Bintang Megamall | Jalan Miri-Pujut, Miri 98000, Malaysia
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Meritz Hotel
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Ranked #3 of 24 Hotels in Miri
A recent review
5 of 5 stars reviewed 1 week ago
peng_yew Miri, Malaysia
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129 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuching, Malaysia
Top Contributor
68 reviews 68 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My company has a standing account with this hotel and we use it often for our guests. Yesterday, the hotel called up to say that one of our guests never checked in and that we'd be charged for it anyway unless we change our purchase order. Fine. Later, I discover that, actually, the guest did check in but the hotel... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed here about 4 times for business trips. Slow service to fix many things going wrong. First, wifi doesn't work or has poor signal and it takes nearly 40 minutes for them to send someone to the room to check on my complaint. I asked for extra blankets and had to wait nearly an hour! On the third trip,... More 

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Miri, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I checked into the hotel, paying only at RM180nett, for this 4 star rated hotel. With additional RM50nett, I get 2 buffet breakfast, worth the value. Heard the hotel is upgrading its whole facilities. There are surprising 35 TV channels in the rooms, upgraded recently with Telekom Malaysia. There are Astro channels, as well as most of the Hypp Channels... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in Meritz Hotel for 1 day and the experience was satisfying. The staff is more polite ( than the ones in Imperial Hotel, Miri). Checking in and out was a breeze and the location of this hotel was convenient with shopping malls and shops around the area. The pool was good and the room was comfortable. The included breakfast... More 

Was this review helpful? Yes 1
Miri, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel has the worst service and maintenance record of any place I have stayed in for a decade. The hotel is only 2 years old but looks 10 years old with no repairs - ever. For a business hotel in an Oil & Gas town the internet access is abysmal and service less than shocking. I have had the... More 

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Bandar Seri Begawan, Brunei Darussalam
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Meritz is a good value hotel but parking can be a problem as you use shopping centre car park and it can be full.They took a long time at check in even though we booked ahead and had our reservation number.Found it difficult to get wifi in room working.Excellent breakfast.

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Kuala Belait, Brunei
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I booked one night stay at this hotel the night before. I can say the hotel did what I requested. Checked in was smooth-sailing and also asked about the basement parking, which they waived the fee. Upon getting into the room, it was spacious and modern looking. The bed was large enough for us three (including my son who is... More 

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Oman
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 6, 2015

I have selected this hotel because it is in heart of city and hotel is directly attached to the mall so I can easily go for shopping. Actually every thing was ok except air condition was not working properly. It was very hot. Unfortunately staff hotel did not inform us that air condition was not working then I can easily... More 

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Kuching, Malaysia
Top Contributor
234 reviews 234 reviews
76 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed March 1, 2015

This is a quite a new hotel in Miri and among the best in term of facilities. Rooms are spacious, furnished with modern equipments and pleasing to the eyes. Minor defects and malfunction need attention by the management. The location just next to the main road leading in and out of the city is the greatest advantage. It is also... More 

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Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2015

Great place to stay, the staff were friendly and helpful. I wanted to go to a couple of the National parks close by so they assisted with maps of the area and times. All staff were exceptionally friendly and helpful. I didn't notice the "slow" lifts as commented by others. The restaurants are a disappointment. I would stay here and... More 

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