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Imperial Hotel

Jalan Pos, Miri 98000, Malaysia
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Imperial Hotel
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Ranked #8 of 25 Hotels in Miri
A recent review
4 of 5 stars reviewed 2 weeks ago
poddar2000 New Delhi, India
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95 Reviews from our TripAdvisor Community

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Traveler rating
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    48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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New Delhi, India
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Dear I stayed this time almost for 4 days from 7th July to 9th July. 2015 Wifi : it free and speed also good. Washroom : good and area bigger Room: good king size bed and ample space and all kind of facilities are provided from locker to iron to what you basically need for business trips. Swimming pool :... More 

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Kuala Lumpur, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 4 weeks. During that time I had no complaints, the room was comfortable and the staff kept it very clean. Everything worked ok and the staff were very happy to help with any request made. The location is great, right in the centre of town next to 2 malls.

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Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 20, 2015

the hotel is nicely located with very very friendly and helping staff, the breakfast was simple, could have been better we had taken 3 rooms for the 6 of us, 2 of the rooms were small compared to the 3rd room which was nice and spacious bathroom kind of small

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Bsb
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 12, 2015

I was here with my kids and it was a bit disappointing that we got a small room for this trip. Also there was a weird smell in the room. The pool is quite good. The Wifi was ok given that it is quite slow at times.

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IHMYY, Public Relations Manager at Imperial Hotel, responded to this review

Dear coldmist11, We are much appreciate the feedback that you shared with us. On behalf of the Imperial Hotel Management Team, we sincerely apologize for the unpleasant experiences during your stay at our hotel. Your constructive feedback has been relayed to our related department teams for immediate action to be taken to verify and rectify the mentioned problems. Thank you... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 9, 2015 via mobile

For the price that they charged don't expect for something luxury. I've gotten the 3 bed rooms apartments and the beds are too hard. And pillows are too flat. Toilet dosent seems to be well polished and poor ventilated. Place seems simple and very normal. Swimming pool is fine not too bad. But housekeeping has the worst services. I was... More 

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IHMYY, Public Relations Manager at Imperial Hotel, responded to this review

Dear Andy, Thank you for your review the contents of which have been noted and appreciated. On behalf of the Imperial Hotel Management Team, we sincerely apologize for the unpleasant experiences during your stay at our hotel. Your constructive feedback has been relayed to our related department teams for immediate action to be taken to verify and rectify the mentioned... More 

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Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 3, 2015 via mobile

Stayed there from 29th March to 2 April. Do not expect friendly service from the reception. Had to wait for nearly 20mins to get checked in and the front office people are either sad, tired, overworked or it is just their plain nature to look unwelcoming. After giving us some misinformation about deposits and retention of credit card, we were... More 

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IHMYY, Public Relations Manager at Imperial Hotel, responded to this review

Dear Lawyerinthehse,, Your constructive feedback on our hotel have been noted and appreciated. We would like to apologize for any inconvenience caused. I will be sure to relay your feedback to our related department teams for immediate action to be taken to verify and rectify the mentioned problems. We do rely on our beloved guests to let us know if... More 

BINTULU
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 3, 2015

We booked the deluxe room for just 1 night, the room is very clean and spacious. Despite the fact that the hotel is not really new but no sign of wear & tear most probably had undergone some renovation. But anyway, i have nothing to complain except for the price a bit pricey. The check in & check out are... More 

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Kuala Lumpur, Malaysia
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed March 15, 2015

We stayed here for 2 nights, an apartment unit with 3 bedrooms.Living room was large with old and worn furniture. Bedrooms with dust, seem not being properly cleaned. Air-conditioning in one of our room couldn't swing. RM450 for one night stay - acceptable and affordable price.

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 14, 2015

i stay 1 night in deluxe room this month. the room is big, looks newly renovate since furniture and bathroom looks new. very clean n nice place. in front of tje hotel, there is new mall one comment for me, the tv channel so limited, speciay for person who will stay at room only. will come back again for next... More 

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united arab emirates dubai
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 4, 2015

With buzzing shopping and food stalls around its very prime as far as location is concerned,the main reason for us to select this place. Hotel with a Mall connected makes it quite convenient for the tourists. Could to loads of shopping. Taxi available from 7 am till late evening just at the door step.

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