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Imperial Hotel

Jalan Pos, Miri 98000, Malaysia
Hotel amenities
Imperial Hotel
Best prices for: 1 room 1 guest
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Ranked #6 of 24 Hotels in Miri
A recent review
3 of 5 stars Reviewed April 12, 2015
coldmist11 Bsb
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92 reviews from our community

Traveler rating
    6
    46
    35
    3
    2
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22
13
4
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bsb
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 12, 2015

I was here with my kids and it was a bit disappointing that we got a small room for this trip. Also there was a weird smell in the room. The pool is quite good. The Wifi was ok given that it is quite slow at times.

Was this review helpful? Yes 1
IHMYY, Public Relations Manager at Imperial Hotel, responded to this review

Dear coldmist11, We are much appreciate the feedback that you shared with us. On behalf of the Imperial Hotel Management Team, we sincerely apologize for the unpleasant experiences during your stay at our hotel. Your constructive feedback has been relayed to our related department teams for immediate action to be taken to verify and rectify the mentioned problems. Thank you... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 9, 2015 via mobile

For the price that they charged don't expect for something luxury. I've gotten the 3 bed rooms apartments and the beds are too hard. And pillows are too flat. Toilet dosent seems to be well polished and poor ventilated. Place seems simple and very normal. Swimming pool is fine not too bad. But housekeeping has the worst services. I was... More 

Was this review helpful? Yes 1
IHMYY, Public Relations Manager at Imperial Hotel, responded to this review

Dear Andy, Thank you for your review the contents of which have been noted and appreciated. On behalf of the Imperial Hotel Management Team, we sincerely apologize for the unpleasant experiences during your stay at our hotel. Your constructive feedback has been relayed to our related department teams for immediate action to be taken to verify and rectify the mentioned... More 

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 3, 2015 via mobile

Stayed there from 29th March to 2 April. Do not expect friendly service from the reception. Had to wait for nearly 20mins to get checked in and the front office people are either sad, tired, overworked or it is just their plain nature to look unwelcoming. After giving us some misinformation about deposits and retention of credit card, we were... More 

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IHMYY, Public Relations Manager at Imperial Hotel, responded to this review

Dear Lawyerinthehse,, Your constructive feedback on our hotel have been noted and appreciated. We would like to apologize for any inconvenience caused. I will be sure to relay your feedback to our related department teams for immediate action to be taken to verify and rectify the mentioned problems. We do rely on our beloved guests to let us know if... More 

BINTULU
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 3, 2015

We booked the deluxe room for just 1 night, the room is very clean and spacious. Despite the fact that the hotel is not really new but no sign of wear & tear most probably had undergone some renovation. But anyway, i have nothing to complain except for the price a bit pricey. The check in & check out are... More 

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Kuala Lumpur, Malaysia
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 15, 2015

We stayed here for 2 nights, an apartment unit with 3 bedrooms.Living room was large with old and worn furniture. Bedrooms with dust, seem not being properly cleaned. Air-conditioning in one of our room couldn't swing. RM450 for one night stay - acceptable and affordable price.

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2015

i stay 1 night in deluxe room this month. the room is big, looks newly renovate since furniture and bathroom looks new. very clean n nice place. in front of tje hotel, there is new mall one comment for me, the tv channel so limited, speciay for person who will stay at room only. will come back again for next... More 

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united arab emirates dubai
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 4, 2015

With buzzing shopping and food stalls around its very prime as far as location is concerned,the main reason for us to select this place. Hotel with a Mall connected makes it quite convenient for the tourists. Could to loads of shopping. Taxi available from 7 am till late evening just at the door step.

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Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 1, 2015

We stayed at this hotel last month. Stayed at their suites. Eventhou its kinda old hotel but Its very clean, very nearby the shopping mall area. Sports facilities are ohsum level. We went for a sauna. For me cleanliness is important, so yeah, Will stay there again in future. 😊

Was this review helpful? Yes 2
Singapore, Singapore
Top Contributor
99 reviews 99 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 9, 2015

We stayed here for two nights, and overall , it's a pleasant stay. The hotel location is very good, in the city area, adjacent to shopping malls, eating shops, pubs, massage and reflexology centers, etc. The superior room is very big for two person, the room condition is good, clean, and we have no complaint on the room condition. The... More 

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Kuching, Malaysia
Top Contributor
240 reviews 240 reviews
77 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed February 5, 2015

I booked a room a few days earlier in this hotel by phone to assure availability. I had read some previous reviews but I was not really influenced for I could imagine a hotel does not differ much from others. The location is strategic and advantageous to non-drivers for shopping malls, taxi stand and restaurants are just minutes away. For... More 

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