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Sepilok Jungle Resort

2.0 of 5 Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
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Sepilok Jungle Resort
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Sepilok Jungle Resort
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407 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Leeds, United Kingdom
Top Contributor
112 reviews 112 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars NEW

For me the best feature of the resort hotel was its location, being a short walk away from the Sun-bear Sanctuary and the Orang-utan sanctuary and a short drive from the Rainforest Discovery Centre, three superb activities. Also the grounds are attractive. The rooms and facilities etc were perfectly satisfactory although the hotel seemed jaded. The lunch and dinner menus... More 

Was this review helpful? Yes
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear David A, Thanks for choosing to stay with us. The main reason tourists choose to stay with us is because of the proximity of us being just 5 minutes walk away from Sepilok Orang Utan Rehabilitation Centre and Bornean Sun Bear Conservation and 20 minutes walk from Rainforest Discovery Centre. Thanks for liking our surroundings. We will work on... More 

Lucerne, Switzerland
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

As one can read here on tripadvisor this place is "in the jungle". Well it is actually just at the edge of the jungle. It is just 2.5 kilometers to the highway, as usual in Sabah lot of oilpalms around... A few birds, squirrels and a monitor lizard does not make it a jungle (else KL, Melaka, Lumut, Ipoh etc.... More 

Was this review helpful? Yes 1
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear uligaen, Thank you for choosing to stay with us. We have already subscribe to the highest speed available in our area which is at 1MB for the convenience of our guests. Please bear in mind we are in a small town and we are located 14 miles away from town centre and the internet is very slow. We are... More 

Sao Paulo, SP
Top Contributor
56 reviews 56 reviews
51 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful surroundings, very quiet at night, nice comfortable rooms with aircon, hot shower, wifi, nice restaurant, breakfast included, 5 minutes walking to the orangutan rehabilitation centre and 20 minutes to the rainforest discovery centre (we saw orangutans in the wild there). To walk in the hotel, you go trough beautiful gardens, palm trees, lakes, is really an amazing setting. 2.5... More 

Was this review helpful? Yes
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Juestra, Thank you for choosing to stay with us. We are glad that you have enjoyed your stay with us. It is our wish that all our guests will enjoy the beautiful setting in the resort. There are certain areas that we have decided not to trim the plants because we want it to be natural and this is... More 

Canada
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved our stay at the Sepilok Jungle Resort. The room was big and clean and had a nice, hot shower, along with ac, and tv. The grounds were beautiful and we enjoyed the natural setting for the buffet breakfast and the pool area in the heat of the day. It's close walking distance to the Orangutan Rehabilitation Center. The... More 

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limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear World_Wanderer127, Thank you for choosing to stay with us. We are glad that you have enjoyed your stay with us. We do not feed the wildlife in the area as we have planted a lot of flowers/plants/trees for them. They come on their own. The only feeding that we do is to feed the fishes and turtles/tortoises in the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We originally booked online for 2 nights, but ended up staying here for 6 nights all up. We headed to Sepilok for the same reason everyone does - to see the orangutan, sun bear and proboscis monkey sanctuaries. We took a twin bed room for 130RM and it was clean, comfortable and came with complimentary WiFi in the room (instead... More 

Was this review helpful? Yes 1
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Matt T, Thank you for choosing to stay with us. We are glad that you have really enjoyed your stay with us. As English is not the first language for all the staff, usually it takes a while for them to open up to the guests. Once they do that, they will be very keen to talk and share... More 

1 review
1 of 5 stars Reviewed 1 week ago

Not great. Receptionist either in toilet or sleeping at the desk. No service at the pool and you as a guest are being charged to use the pool. Breakfast (included) is instant noodles, overdone eggs, hotdog sausages and very weak coffee. Rooms not well maintained. Better deals in the area.

Was this review helpful? Yes 3
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Rudi L, Thank you for choosing to stay with us. We are totally shock to hear that our receptionists is either sleeping or in the toilet. We have 2 receptionist and we have gone through our CCTV and it contradicts with the statement. We do not serve instant noodles in the resort. The coffee we serve is local coffee... More 

Prague, Czech Republic
Top Contributor
131 reviews 131 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all I would like to say that it is not easy to find a conveniently located accommodation in Sepilok - at least when booking online in advance. That is why I understand the price is higher than I would pay somewhere with more good accommodation possibilities available. To start with pros - this place has a great location... More 

Was this review helpful? Yes
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Lusi_2412, Thank you for choosing to stay with us. We are happy that overall you have enjoyed your stay with us. Currently, our head chef is back to his country and he will be back next month, March with a new chef. We hope that the new chef will be able to add some new menu to the restaurant.... More 

Vienna, Austria
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed for three nights in a standard double room (105 RM incl. breakfast). Room was clean and big compared to other rooms we've stayed in sabah. Breakfast was ok (same same but different: Eggs, Sausage, Noodle, Toast, .... as usual). Food was average - a bit more coice for vegetarians would be wishable. Staff was really friedly! Ecotourism: Average... More 

Was this review helpful? Yes 1
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear SophieMartin2014, Thank for choosing to stay with us. Rooms will be serviced and cleaned if guests are staying for more than a day. Towel will be changed if we see it being placed on the bed or floor. We would very much trying out best to minimize our impact to the environment. We look forward to serve you again... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights here . Poor service, room just about acceptable, whole place poorly maintained and NOT cheap for Malaysia. Breakfast was inedible, restaurant dirty, food was of an unacceptable low standard. Go across the road to eat at the Nature Resort. Wonderful fresh food in delightful surroundings served by smiling staff. Same price. I do not think it... More 

Was this review helpful? Yes 9
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Jor66, Thank you for choosing to stay with us. We will continue to improve our food. At the moment our main chef is back to his own country for holiday and will be back in March with another chef. We hope that by then the food quality will be improved. The resort opposite definitely does not charge the same... More 

Manchester, United Kingdom
Top Contributor
174 reviews 174 reviews
34 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

First up, it is important to state that we didn't stay at this venue, we only visited it for lunch as part of a trip to the sepilok nature reserve. That said, during this time we had a good look around and got a feel for the place. It is not somewhere I would consider staying at. To us it... More 

Was this review helpful? Yes 9
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear MStow, We are sorry that you feel that the restaurant is dirty. In fact many people love the way we set up this restaurant. We try to make it as natural as possible. In the restaurant is where you can see all the wildlife around. For eg, orang utan, kingfishers, hornbills, squirrel, sunbirds and many more. We did not... More 

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Additional Information about Sepilok Jungle Resort

Address: Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
Location: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sepilok Jungle Resort 2*
Number of rooms: 60
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Also Known As:
Sepilok Jungle Hotel Sandakan
Sepilok Jungle Sandakan
Sepilok Jungle Resort Sandakan, Sabah, Malaysia

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