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Sepilok Jungle Resort

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Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
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1 room 1 adult
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Sepilok Jungle Resort
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496 Reviews from our TripAdvisor Community

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Buckinghamshire, United Kingdom
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We got a taxi from Sandakan to Sepilok early morning and got dropped at this resort, being informed that it was budget accommodation with a pool! It was nearly budget accomdation but no pool (works due to be finished by march time)! The rooms were basic but catered for our needs and in terms of location it was right next... More 

Helpful?
Thank Hannah C
Bratislava, Slovakia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Yes, although the resort is dated and asking for renovation, me father with two small kids, we were satisfied. Room was clean, stuff was nice, position excellent. I was thinking to take this resort or Sepilok Forest Edge Resort - also really nice place - we tried their excellent restaurant, I decided for Jungle resort. And I think, both of... More 

Helpful?
Thank Maros J
Colchester, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms at Sepolik were very dated as was the whole hotel and facilities. Also the staff weren't very welcoming. The grounds however were beautiful and we had a visit one evening from an Orang Utan thundering across our roof which made our stay here worthwhile in itself. The restaurant was very good serving traditional authentic food. We were also... More 

Helpful?
1 Thank Factsnotfiction71
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Dear Factsnotfiction71, Thanks for choosing to stay with us. We are glad that you have enjoyed your stay with us. We have just revamped our menu and we are happy that you are enjoying it. We will continue to train our staff to ensure that all guests are being welcomed cheerfully. We are sorry about the swimming pool being closed... More 

Toukley, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

SJR is set in the jungle with walkways & bridges running through it from reception to the accommodation, restaurant & pool. The staff throughout were really friendly & helpful. We upgraded our room to one with a balcony for a small fee. The design of the rooms is simple but clean & we had air-con. The food in the restaurant... More 

Helpful?
Thank bucketlist721
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Dear bucketlist721, Thanks for choosing to stay with us. We are glad that overall you have enjoyed your stay with us. Robert, our chef is a keen bird photographer. So every morning he will go to Rainforest Discovery Centre to do some photopgrahy. He is very happy to bring all our guests with him with no extra charge. I cannot... More 

Sydney, Australia
Level Contributor
238 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed three nights rooms very basic and clean staff very friendly and meals OK. A significant amount of $$ is needed to upgrade the facility to even a 2 star hotel. The walk ways are falling apart the pool and associated areas all were closed. The complex looks nothing like the images on there website. We were treated to a... More 

Helpful?
3 Thank Geoff C
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Dear Geoff C, Thanks for choosing to stay with us. Yes you are right. We are in need of a make over and that is why the swimming area is closed. At first there was a crack at the bottom of the pool and once we have fixed that, we have decided to re do the area and thus is... More 

Travelers are raving about these Sandakan hotels

Brisbane, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 1, 2016

we were booked into this resort after staying at a different resort not too far away (we wanted to try them both) unkept grounds and disinterested staff was what greeted us , a guest with that downtrodden look of someone who made a huge ooops by staying there also gave us the "run don't walk "to the nearest exit look,... More 

Helpful?
7 Thank FrequentTraveller336
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Dear FrequentTraveller336, Our swimming pool is undergoing major repairing, of course it is empty. Our grounds are kept in this way because we wanted it to be as natural as possible. Trust me that because we have kept it in this way, we have attracted many wildlife especially birds and squirrels in our surroundings. We are sorry that you did... More 

Adelaide, Australia
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 24, 2015

This hotel is within a few minutes' walk from the Sepilok Orang Utan Centre, the Rainforest Discovery Centre and the Bornean Sun Bear Conservation Centre. It is fifteen to thirty minutes' drive from Sandakan and is set in an intensively landscaped "jungle" garden with lagoons. There are few other services nearby. The rooms are in large one-story buildings with interior... More 

Helpful?
1 Thank Les W
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Dear Les W, Thanks for choosing to stay with us. Thanks for your compliments on our staff. We will work on the lightings on the boardwalk as this is the first time we received such feedback. Once again, thank you for your your genuine feedback. Johnny More 

A TripAdvisor Member
2 of 5 stars Reviewed December 19, 2015 via mobile

Travelled as a couple on a holiday. We found jungle resort Lacked of friendly service and unmotivated staff. Rooms are basic, creaky beds. We went to other resorts around for lunch and dinner and found the service and facilities are far better and the staff is quite friendly. Pool was advertised but was not available , stating it was shutdown... More 

Helpful?
7 Thank A TripAdvisor Member
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Thanks for staying with us. Our swimming pool is under repairing because there was a leakage at the bottom of the pool. We are sorry that you are not able to enjoy this facility. We are expecting it to be completed by mid January next year. We will continue to give training to our staff so that they will be... More 

Cardiff, United Kingdom
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed December 15, 2015 via mobile

We were happy to eat here, meals were a good price compared to other restaurants in the area. The food was pretty good, we were satisfied. However we were initially amazed by a visit from an orangutan. It was one of the released orangutan from the rehabilitation centre close by. It was about 7pm at night, a time when wild... More 

Helpful?
7 Thank Kirsty F
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Dear Kirsty F, Thank you for choosing to stay with us. I have investigated this issue as we have a strict policy on how we should treat any orang utan if they are at the resort. We will not feed the orang utan unless we have to. We have been in sepilok for more than 20 years and we know... More 

Portland, Oregon
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 14, 2015

No question - this is not a five star fancy resort but for the price you shouldn't go in expecting that. We stayed in a deluxe room with a king size bed - it was a large room with a nice bathroom. Perfect for what we needed for a one night stay! The staff was friendly and the grounds were... More 

Helpful?
1 Thank sarah c
johnnylim, Owner at Sepilok Jungle Resort, responded to this review

Dear sarah c, Thank you for choosing to stay with us. We are very happy that you have thoroughly enjoyed your stay with us. Indeed, a wonderful setting plus the friendly staff and delicious food will make anyone's stay a memorable one. Not forgetting the reasonable price too. We look forward to serve you again in the future. Johnny More 

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