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Sepilok Jungle Resort

2.0 of 5 Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
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Sepilok Jungle Resort
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Sepilok Jungle Resort
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395 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Adeje, Spain
Top Contributor
341 reviews 341 reviews
89 hotel reviews
345 helpful votes 345 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My friend and i stay there 3 nights, i really think is not a good balance price for what you receive. The breakfast normal, the people are very serious there, not friendly. I must say i won't come back here. Was nearly no one, and i ask for late check out and no let me stay in my room, was... More 

Was this review helpful? Yes 2
Australia
Top Contributor
61 reviews 61 reviews
57 hotel reviews
134 helpful votes 134 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've given this hotel only two starts because of its idiotic policy of charging guests a fee each day to use the pool and a separate fee if you want to use pool towels. I've stayed at more than 200 hotels in South East Asia and only once experienced this stupid management approach before. The fees are minimal, but they... More 

Was this review helpful? Yes 4
Eastleigh, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I will start with my only two bad parts. So i arranged pick up from the junction this was at 830 at night pitch black. And next to round about. If there had not bee a kind lady who spoke nobenglish but saw my panic stricken face that she could be picked up any minute and i would be there... More 

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was quite disappointed about Sepilok Jungle Resort. Im definitely not a pickie traveler. Having traveled around the world with my rucksack on my back Im used to all sorts of accommodation. The problem is that when you don't get what you pay for. From the very beginning the service that I got was quite poor. To start with, they... More 

Was this review helpful? Yes 6
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Luis M, Thank you for your feedback. We value all our feedback very much as we believe this is how we can improve. I am replying all the review here be it good or bad to show that the management is concern and care about our tourists. I have conducted a very thorough investigation on your feedback as this... More 

London
Top Contributor
85 reviews 85 reviews
79 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a two star place and - as long as you remember it- you will be fine! Yes, it's not a resort (wrong name?) but a bit dated and run down lodge but it's absolutely wonderful. If you want to stay in the middle of a jungle, with animals and sounds of nature by your doorstep, it's a place for... More 

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limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Aeon_Flux2, Thank you for choosing to stay with us. Your feedback was spot on and we are glad that you have enjoyed your stay with us and understand what we are trying to give to all our guests in a jungle environment. We look forward to serve you again in the future. Johnny More 

Oki-gun, Shimane, Japan
Top Contributor
86 reviews 86 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When I see the word "resort" I assumed that this would be a well-cared for facility. The staff were very kind, from the shuttle driver to the lady on reception, but some of the facilities were quite run down which was a shame. My husband and I booked a superior room (through Downunder Dive Tours) but in hindsight we should... More 

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limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear nicolajones08, Thank you for choosing to stay with us. We have informed our cleaner and ensure that all rubbish bins will be cleared according to schedule. Thank you for your feedback. Usually people who wants a little more extra space will opt for balcony as they can enjoy the view and see the wildlife from the balcony. Do remember... More 

Guangzhou, China
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We (couple with 3 kids, 14, 6 and 4) stayed 2 nights (before and after our trip with the owner's agency stwa, which is by the way excellent). Rooms are really basic but clean, breakfast average, dinner is fine. Staff very nice. We had two rooms behind the restaurant, convenient but had to cross a smelly part between kitchen and... More 

Was this review helpful? Yes
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear PascaLena B, Thank you for choosing to stay with us. Thanks for your feedback and we have informed our general cleaner to do their duty properly. The restaurant is only open for private function and trust me that when the light is on, it is very beautiful and definitely not like a ghost town. We are happy that you... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed December 22, 2014

We visited in November 2014 and immediately liked the place. You will not get any closer to the rainforest and wildlife. Seeing that the hotel was built right into the jungle, it offers great quality and comfort. For breakfast, you sit in an open restaurant overlooking a pond, watching fish and exotic birds like broadbills in the trees nearby. Management... More 

Was this review helpful? Yes
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear Elisabeth G, We are delighted that you have enjoyed your stay with us. As you are aware, we are built inside a jungle and we have landscaped our area thoughtfully, so it is not surprising that you can see so many wildlife in the resort. Yes, even during your meal time at Banana Café. We will pass your compliment... More 

sydney
Top Contributor
104 reviews 104 reviews
56 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed December 19, 2014

This place has a good location and extensive grounds, it's lovely but all a bit run down. Made the mistake of just getting a fanned room , it was on a top floor under the tin roof and was stiflingly hot all night long, bad mistake. Mrs Lim the owner is lovely! And it has charm, with friendly staff, the... More 

Was this review helpful? Yes
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear brysc01, We are sad that you have not enjoyed your stay with us because you have chosen to stay in the fan room. The fan room is priced at RM75 and with additional RM30, you could upgrade to an Air cond room. We have really hot and humid weather and for those who are not used to it, it... More 

London, England, United Kingdom
Top Contributor
142 reviews 142 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed December 4, 2014

Only ate here one evening as staying for four night in Sepilok and wanted to see what else other hotels offered. The food was average at best bordering on bland. The dining area was dark and dingy and not conducive to a good atmosphere. I cannot remember what we ate; it really was not memorable for anything. Service was not... More 

Was this review helpful? Yes 1
limjohnny, Owner at Sepilok Jungle Resort, responded to this review

Dear David S, Thank for having dinner with us. We are sorry that the food does not meet your expectations. We will continue to work hard to ensure all guests will have a memorable meals at the resort. Reason why we are dimming our lights is because we are in the jungle and we try our best to minimize our... More 

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Additional Information about Sepilok Jungle Resort

Address: Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
Location: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sepilok Jungle Resort 2*
Number of rooms: 60
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Also Known As:
Sepilok Jungle Hotel Sandakan
Sepilok Jungle Sandakan
Sepilok Jungle Resort Sandakan, Sabah, Malaysia

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