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All 26 Sandakan hotels »

Sepilok Jungle Resort

Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
Hotel amenities
Ranked #11 of 26 hotels in Sandakan
3.0 of 5 stars 170 Reviews
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170 reviews from our community

What travelers say about this hotel
  • Air Con(7)
  • River cruises(7)
  • Orang utans(6)
  • Very basic(6)
  • Swimming pool(4)
  • More expensive(4)
  • Orangutan Rehab Centre(3)
  • Lonely planet(3)
  • Staff were helpful(3)
Traveler rating
    29
    49
    43
    23
    26
Only show reviews for Family (29) | Couples (85) | Business (1)
Date Rating
NicoJill
London, United Kingdom
2 reviews
1 helpful vote
1 of 5 stars Reviewed February 10, 2012 NEW

Everything about the place is dirty and smells: rooms, rstaurant area, swimming pool... The room was crawling with coakroches, also founds loads of mice poos in the bedroom... Staff is not nice at all and spends all their time chatting and drinking tea in the restaurant area rather than work and make the place nicer. Staff also gave us incorrect... More

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Luke P
London
Reviewer
3 reviews
4 of 5 stars Reviewed February 5, 2012 NEW

Had a great stay here and was within walking distance to the Orang-utan sanctuary and they organised the most amazing tour of the jungle with a great wildlife spotting. More

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Rugsak
Seoul, South Korea
Contributor
13 reviews
7 helpful votes
2 of 5 stars Reviewed February 2, 2012

We came to Sepilok with high-ish expectations which never became fulfilled. We also planned on staying two nights, but we left around noon the next day. While the lodge appears really exciting upon entry, you quickly realise that it's beauty from afar but more like beast up close. The manager was drinking vodka out of a bottle upon arrival around... More

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Wolverleyman
Vung Tau, Vietnam
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed January 28, 2012

It was what we expected, basic & clean. It does need a lot of TLC, very run down. The boardwalks need chicken wire to improve safety, with the amount of rain they have there the planks get extremely slippery. The staff in the restaurant just hang about, slouching in chairs - not a good advert. More

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sue o
West Chicago, Illinois
Contributor
17 reviews
5 helpful votes
3 of 5 stars Reviewed January 25, 2012

This lodge was built 30 years ago with just 6 rooms; it has since added on and has 25-30 rooms; we were in a "deluxe" room which had plentiful air conditioning, outdated TV but it worked and bathroom, with unenclosed shower - quite sufficient. They also have a dormitory which we did not see and a camp ground. John and... More

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cdlars2
Seoul, Seoul, South Korea
1 review
2 of 5 stars Reviewed January 25, 2012

So basically—when we arrived at the hotel, we were greeted by an inexperienced staff and muddy, dirty accommodations. I’m able to overlook some things, but the real trouble began when we had completed our day tours to various sites and returned back to our hotel room after a lackluster, overpriced dinner and beer. Upon exhaustion, we had decided to take... More

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limjohnny, Owner at Sepilok Jungle Resort, responded to this review
January 27, 2012

We are truly located in the jungle and the jungle is fill with many wildlife including lizards. These are house lizards and we need them in our eco system to help to reduce the mosquitoes. And there is no way we can wipe them out entirely from the room no matter what we do. They are genius in getting into... More

Davidm99999
Sydney, Australia
Senior Contributor
21 reviews
10 helpful votes
3 of 5 stars Reviewed January 23, 2012

Great location. This resort has no bells and whistles and does not claim to have. The accommodation prices were good and the food was reasonable. Not sure what other reviewers were expecting but the staff were friendly and yes the service was not of the standard of a 5 star intercontinental hotel but neither is the price. The website does... More

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Victor I
China
1 review
1 of 5 stars Reviewed January 9, 2012

This is by far the worst service, accommodation, food and 'tour' you can imagine. We were charged US$1300 for two people (charged up front without a refund option possible) for a four night 'adventure'. When we arrived, we were not given any explanation at the front desk regarding our janky 'tour.' When asked about it, the explanation we were given... More

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limjohnny, Owner at Sepilok Jungle Resort, responded to this review
January 10, 2012

When someone book a tour, it is the resposibility of the person to know their programme and plan. The receptionist would not know what the guest have booked and has no obligation to do any briefing. However, the receptionist will help to find out more information and will call to the relevant travel agent to help rectify any problem if... More

Sophie C
London, United Kingdom
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed January 2, 2012

We spent 3 nights at this resort in summer 2011. We paid only £30 a night for a double room with breakfast. It was a lovely room, yes a little dated, but it was very clean and the air-con worked well. A nice touch was the tables and panelling around the room were made from local trees and all were... More

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KualaLumpurMel
Kuala Lumpur
1 review
1 of 5 stars Reviewed December 25, 2011

I have made reservation for 2 nights unfortunately I have to leave on the second night and I have asked from the receptionist at restaurant whether I am able to get a refund. The funniest thing is the receptionist asked me to wait till the next morning. WHY DO I HAVE TO WAIT? I just asked whether its possible or... More

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limjohnny, Owner at Sepilok Jungle Resort, responded to this review
January 10, 2012

The receptionist is not allowed to simply give a full refund to guest without any approval and that is why one has to wait. At the end the resort did give a full refund to the guest. We did not even charge any penalty for the last minute cancellation. More

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Sepilok Jungle Resort Also Known As

  • Sepilok Jungle Hotel
  • Sepilok Jungle Sandakan
Address: Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia

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Sepilok Jungle Resort
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