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Four Points by Sheraton Sandakan

4.0 of 5 Sandakan Harbour Square, Sandakan 900000, Malaysia
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Four Points by Sheraton Sandakan
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Four Points by Sheraton Sandakan
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530 reviews from our community

Traveler rating
    279
    197
    42
    6
    6
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113
215
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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    (111)
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    (168)
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    (148)
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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is by far one of the best hotels in Sandakan. The food is amazing but a little pricey compared to other nearby hotels. But the markets nearby are fun, and be sure to check out the buddhist temple!

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Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 x nights at this hotel in room 1725 which had an stunning view of the ocean. The Best Brew Bar: Lovely outdoor decking which is a perfect place to sit with a drink and watch the sunset. They had a great selection of international wine (even NZ Sav Blanc) which is very unusual in my experience... More

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Was a beautiful hotel. Lovely room, great amenities and excellent service. You must go for a swim in the infinity pool at Sunset. We did a weeks load of washing while we stayed and it was pretty expensive. Especially in comparison to the cost of the room.

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Kuching, Malaysia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Checked in on 18 Nov - reception staffs serve with big smile However. air cond not functioning proper - maintainence came twice - still same, with no hassle, was move to another with bell boy help Room are excellence - great seaview with blue ocean & many fishing boats Checked out on 20 Nov - same, was greeted with big... More

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FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear PinoyFiestaIhawIhaw, Thank you very much indeed for your review of our hotel sharing in here. We are sorry to hear that your first hand experience with our room was not perfect. However we are glad to know that our team has promptly assisted you to get the proper room after all. Hope you had enjoyed your stay and our... More

Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked into the hotel for two nights and we were on the 24th floor. We had a fantastic view of the Sandakan town as well as the sea. Check-in was fast and without hassle. The staff was pleasant and polite. We had free wifi in the lobby as well as in the room, only that the signal was not... More

Was this review helpful? Yes 1
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear SsMm M, Thank you very much indeed for sharing your kind words in here. We are very much appreciated and happy to know that you had enjoyed your stay with us. We have taken note also on your comments regarding bathtub and wifi signal. We will work on improvement action accordingly. We hope to welcome you back to stay... More

UK
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice resort in the centre of Sandakan on the waterfront. While premium priced for Borneo, by European standards it is good value for money. The quality of the rooms is good and fittings are modern. Overall as expected for a property of this brand. Rooms almost all have good views of the port and waterfront area,... More

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FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear JamesTP, Thank you very much for sharing your review of our hotel sharing in here. We are happy to hear that you had enjoyed your stopover at our place. Hope those who are thinking of a stopover plan in Sandakan will follow you here. We are looking forward to welcome you again very soon. Warmest regards, Kanit Sangmookda General... More

Senior Contributor
28 reviews 28 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there for two nights. Hotel located close to the sea with sea view from the big window. Room was excellent spacious, clean. Food at the restaurant really tasty, we ordered pizza because we had enough of asia food and it was great choice..it was italian sttle pizza. Breakfast buffet had so many things that I couldnt try everything.... More

Was this review helpful? Yes
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Jakub G, Thank you very much indeed for sharing your great experience at our hotel in here. We are very much appreciated and happy to know that you had enjoyed your stay with us. We hope to welcome you back to stay with us again soon. Warmest regards, Kanit Sangmookda General Manager More

seoul
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for 2 nights due to work in the area. To my great surprise, the hotel offers value for money. The room is clean, although the faucets kept coming off. Housekeeping might want to buck up as the pillow cases stank of sweat. Yucks!!! But, the view from my room was breathtaking including in the coffee house on the... More

Was this review helpful? Yes 2
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear ShariSeoul, Thank you for your review of our hotel! Although overall you have given us great comments, we also want to apologize on the housekeeping shortfall. We have taken note and shared with the team to improve. We hope to see you again very soon. Sincerely, Kanit Sangmookda General Manager More

Hong Kong, China
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is quite new and so one would expect it to be good. And it was. Check-in was easy, lifts not quite so easy to use first time around, rooms light and spacious with views of the surrounding town and sea. Swimming pool was a pleasant way to spend a couple of hours at the end of the day,... More

Was this review helpful? Yes 1
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear MadinManila, Thank you very much indeed for this great review of our hotel sharing in here. We are happy to hear you enjoyed your stay and our facilities have impressed you. We are looking forward to welcome you again very soon. Warmest regards, Kanit Sangmookda General Manager More

Ventimiglia, Italian Riviera
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One night, tired of eating local, we wished to eat good continental food, and the natural choice was the very best that the tiny village of Sandakan has to offer, the restaurant of this nice hotel. The atmosphere is definitely elegant and sophisticated, but the food, presented in a splendid way, tasted just reasonably good, something that elsewhere you find... More

Was this review helpful? Yes 1
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Pier G, Thank you very much for taking the time to share your feedback about your dinning experience in our restaurant. I have brought this to attention of our Executive Chef to improve our food quality and presentation to become more value for money. We hope you will give us another chance to show our improvement in your next... More

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Additional Information about Four Points by Sheraton Sandakan

Address: Sandakan Harbour Square, Sandakan 900000, Malaysia
Location: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Sandakan 4*
Number of rooms: 299
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Also Known As:
Four Points By Sheraton Sandakan Sabah, Malaysia

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