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All 29 Sandakan hotels

Four Points by Sheraton Sandakan

4.0 of 5 Hotel   |   Sandakan Harbour Square, Sandakan 900000, Malaysia
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Ranked #3 of 29 hotels in Sandakan
A recent review
3 of 5 stars reviewed today
Paul K
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457 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed today NEW

First off, Internet is more important to me than the quality of food in a hotel. I specifically checked into this hotel to get some work done, we're a world traveling family of 6 and I simply needed stable quality internet access. Four Points? Sheraton? in Sandakan? I assumed they knew business travelers and would have a stable, solid internet... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

As a city, Sandakan it self isn't great. I wouldn't really recommend it to anyone. Its only for the very adventurous, and I have a sinking feeling they wouldn't be staying at the four points. However, that being said, if you are adamant on going, the Four Points is far and away the best hotel there. It is clean and... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights during our 2 1/2 week honeymoon in Malaysia. It's a very nice hotel as you would expect. The service was excellent; staff were friendly and very helpful, they helped us sort out some issues with our booking (which were due to no fault of their own). The room was lovely with a great view.... More

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Melbourne, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This 4 star hotel has the best location in Sandakan right on the Harbour overlooking Sandakan Bay. While Sandakan city is rather shabby,the hotel is real luxury with a fab comfort bed and all the extras you would expect including free wifi. Well worth upgrading to a deluxe seaview which has stunning views over the bay. It is located Right... More

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Scotland
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is fantastic value for money. We stayed 3 nights here in July 2014 and to me, seemed like the nicest place to stay in Sandakan. I found the hotel staff to be friendly and helpful. I read a few reviews on here that this was a ‘5 star hotel’. Don’t be fooled – its nowhere near 5 star... More

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Shanghai, China
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was a bit disappointed in Sandakan itself, which is perhaps why I was especially pleased with my decision to stay at the Sheraton for only approx $60/night (excluding tax, etc). Really, the key features were the pool, the room and its view, and the service at the front desk. Location is about as good as you can get in... More

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Coffs Harbour, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights in this hotel. I have some mixed feelings. It is probably the best in Sandakan but it has issues. Barely 3 years old and things don't work so well. We had 3 apartments and we all had issues with elevators not accepting room keys to get to the required floors. We met others in elevators many times... More

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Wangaratta
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great first impression with wonderful staff. We stayed 1 night prior to a tour and 1 night after. The hotel offered to keep our luggage for the night that we were not staying with them which was fantastic. We had a fantastic room the first night overlooking the south end and harbour and the 2 night we had a wonderful... More

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Aussie in the world
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable sized rooms, though not sound proofed, you can easily hear your neighbours, especially if children or loud talkers! Breakfast was included and this is substantial. Executive deal with it, especially if you enjoy a glass of wine as this is not easy to find in Borneo. Pool is lovely although so chlorinated it burns your eyes badly. Staff are... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 2 nights here whilst visiting animal sanctuaries in Sepilok. Hotel is ok - you get what you pay for. Rooms are decent size and beds comfortable. Bathrooms are quite small but there is a big walk in shower. Cleanliness of rooms was a bit lacking (sheets were a bit dirty and didn't get changed).When we checked in we were... More

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FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Lauren M, Thank you very much for your review of our hotel. It is nice to hear that you had enjoyed our room, swimming pool and had a great experience in our Best Brew bar. However, I am sorry to hear that our team did not deliver the room upgrade and amenities as informed. We will coach our associates... More

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Additional Information about Four Points by Sheraton Sandakan

Address: Sandakan Harbour Square, Sandakan 900000, Malaysia
Location: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Sandakan 4*
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Also Known As:
Four Points By Sheraton Sandakan Sabah, Malaysia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Sandakan is right on a scenic waterfront pedestrian promenade overlooking the Sulu Sea, part of the Sandakan Harbour Square, which offers an indoor marketplace and retail shopping mall within the new Sandakan CBD. ... more   less 
Number of rooms
299

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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