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Four Points by Sheraton Sandakan

Certificate of Excellence
Sandakan Harbour Square, Sandakan 900000, Malaysia
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Four Points by Sheraton Sandakan
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791 Reviews from our TripAdvisor Community

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Peebles, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Only stayed for one night after jungle resort,a real luxury treat,fantastic view out room ,nice room and comfortable bed ,good breakfast and relaxing meal in bar with good food and fantastic sweets our last hotel on Malaysian trip and best

Helpful?
Thank Arran W
calgary
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

very nice hotel, spent 3 nights here. great infinity pool with bay/sea view. My room had an excellent view of the sea/bay. only complaint was the WIFI was very weak and one day the WIFI did not work. The restaurant on the top floor is a bit expensive for what you get. try and do the morning breakfast buffet as... More 

Helpful?
Thank mtymouse
London
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the outside, this one impressive hotel, particularly when compared with what else is on offer in Sandakan. No contest. And great value for money. Dig a little deeper and you can see the cracks, but that's only to be expected for the money you pay. Rooms are clean and spacious with great views, the pool is nice, and the... More 

Helpful?
Thank egrovers
Canberra
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My friend and I stayed Nov 2014 - apologies for a very belated review. I'd recommend asking for a room on a high level facing the sea (not the market). Our room was perfect for two friends- enough space with a good bathroom and attentive housekeeping (I love the slippers!). The breakfast selection is amazing and take advantage of the... More 

Helpful?
1 Thank Catherine P
Stockholm, Sweden
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I must say that this hotel is a very special one! That goes from a very professional and warm friendly staff to cleanliness in both room and in any of the public areas. Smart and modern decorated room. Bed was devine; so comfortable! Big bathroom: shower worked perfectly, shampoo, conditioner, soap etc etc.Black out curtains. Cable tv. The view is... More 

Helpful?
Thank Snotty65
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Snotty65, Thank you so much for all your kind words describing about our hotel and your great experiences. We are so pleased to read your comments and very encouraging for our team to keep doing great job. Hope to welcome you back to stay with us again in a very near future. Warmest regards, Kanit Sangmookda General Manager More 

Chester
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A breath taking view over the bay! We were very kindly upgraded to a Seaview club room on the 25th floor as we stayed here as part of our honeymoon and it was excellent. We extended our stay as we loved it so much. The pool and staff were both outstanding. Furthermore the lady on the concierge desk was more... More 

Helpful?
Thank TheChesterWanderer
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear TheChesterWanderer, Thank you so much for sharing your wonderful experience at our hotel with others in here. We are very glad to know that our team had delighted your stay so much till you had extended stay longer than original plan. Hope we had made your honeymoon trip so memorable and Four Points by Sheraton Sandakan was part of... More 

Sydney, Australia
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is superb! Staff plentiful and helpful. The room is very comfortable - everything you could possibly need for your stay. Shower had an endless supply of hot water. We had New Year's Eve here and they put on a great spread. Restaurants nearby tend to be local eateries but worth a visit (remember though if you sit outside... More 

Helpful?
Thank Pom50
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 2 nights and had a lovely stay. Everyone was very friendly and accommodating. The rooms are very comfortable and there is a bar with live music. Could not fault it really. We tried to venture out to find restaurants but ended up eating at the ones in the hotel there were not many choices. All the... More 

Helpful?
Thank Imigen
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Imigen, Many thanks for sharing your experience at our hotel here. We are happy to hear that you had enjoyed our service, our bar, and our food. And of course we are glad to hear that you were very happy with your stay. We hope to have you stay with us again in your next trip to Sandakan in... More 

Kuala Lumpur, Malaysia
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed January 9, 2016 via mobile

Rooms were spacious, extremely comfortable. With stunning views. We got the twin rooms, but each bed was super single and huge (almost equivalent to 2 twin beds - fits a family of four easily) Beds and pillows were super comfy, loved how everything was neatly hidden away but so easily available. Showers needless to say, had very good pressure and... More 

Helpful?
Thank ElusiveLi
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear LizC85, Thank you very much for the review of your great stay. We love to hear that you had a great stay but at the same time we apologize for not being able to meet your expectation on wifi connection. We will look into improvement plan on this technology in the future. Hope to welcome you back to Sandakan... More 

London, United Kingdom
Level Contributor
131 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
5 of 5 stars Reviewed January 8, 2016

I have no words enough to praise this hotel. First things first - The hotel charges just 65 usd /night for a beautiful sea facing room. And I end up staying at 2-4 hotels per month in different countries worldwide. Often I end up paying 250 to 300 usd a night. But I was amazed to get this kind of... More 

Helpful?
2 Thank Sally M
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Sally M, Many thanks for this great detail review of your wonderful stay with us. It is truly encouraging to read this and I am sure our team would be very motivated in continue serving all of our valuable guests. We hope one day you will have a chance to come back and enjoy your leisure time in Sandakan... More 

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