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Four Points by Sheraton Sandakan

4.0 of 5 Sandakan Harbour Square, Sandakan 900000, Malaysia
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Four Points by Sheraton Sandakan
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Four Points by Sheraton Sandakan
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567 reviews from our community

Traveler rating
    296
    213
    46
    6
    6
See reviews for
118
228
31
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (567)
  • Mar-May only
    (111)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (148)
  • Dec-Feb only
    (140)
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Tallinn
Contributor
15 reviews 15 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is probably the only good standard hotel in Sandakan. Central location. Friendly service. All rooms in the hotel have sea view so no point to pay higher rate for sea view room. On the negative side the hotel needs renovation and updating. Lobby looks nice but rooms a bit worn out, stains on carpet, missing tiles from pool floor... More 

Was this review helpful? Yes
Tasmania
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 3 nights and thought it was fantastic value for money. The pool was lovely, there was a good variety of food at breakfast and the staff were lovely and very helpful. The rooms were large,clean and the view was great.

Was this review helpful? Yes
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Blackiecat46, Thank you very much indeed for this great review of our hotel sharing in here. We are happy to hear you enjoyed your stay and our team has made you feel delighted. We are looking forward to welcome you again very soon. Warmest regards, Kanit Sangmookda General Manager More 

Senior Contributor
28 reviews 28 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you are looking for an international hotel in Sandakan, then Four Points is the place to go. It is pretty much like the rest of the chain-hotels with little personal touches and average level of product and service. Stayed for 2 nights. Check-in smooth. Paid extra for sea-view room, but there is no need to pay extra as all... More 

Was this review helpful? Yes 1
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Kristjan J, Thank you very much indeed for taking the time to share your constructive feedback for our future improvement. We are truly appreciated. I have already shared these inputs with our team and hope you will notice the differences in your next return to Sandakan. We hope to welcome you back to our hotel very soon! Warmest regards,... More 

Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A great hotel right on the seafront with superb views over the bay. Within easy walking distance to anywhere you might want to go to. The room was large, modern, clean and comfortable. The choice at breakfast was amazing – Malay, Western, Chinese – and the infinity pool was lovely with again, excellent views over the bay and town. We... More 

Was this review helpful? Yes 1
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Mick W, Thank you very much indeed for sharing your great experience at our hotel in here. We are very much appreciated and happy to know that you had enjoyed your stay with us especially breakfast and our pool. We hope to welcome you back to stay with us again soon. Warmest regards, Kanit Sangmookda General Manager More 

Tallinn, Estonia
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Best option in Sandakan but it is not 4 star hotel. The rooms are quite poor, looks like old. Nothing does not work correctly. In the pool area are plastic chairs like as 3 or lower star hotel. I booked sea view room and paid extra for that. In the hotel I understood that all rooms are sea view. In... More 

Was this review helpful? Yes 1
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear marx877, Thank you very much indeed for taking the time to share your constructive feedback for our future improvement. We are truly appreciated. I have already shared these inputs with our team and hope you will notice the differences in your next return to Sandakan. We hope to welcome you back to our hotel very soon! Warmest regards, Kanit... More 

Perth, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel on the water front, with a shopping mall next door. Seemed a little strange at first why the bar, restaurant and swimming pool was on the 13th floor until you see the views. Staff very friendly and helpful, left our luggage here while we went on our trip to Turtle Island and River tour. Would not hesitate to stay... More 

Was this review helpful? Yes
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Negal2014, Thank you very much for your kind words. We are happy to hear that you had a great stay in Sandakan at our hotel. We are looking forward to welcoming you back again in the near future. Warmest regards, Kanit Sangmookda General Manager More 

Guildford, United Kingdom
Top Contributor
265 reviews 265 reviews
47 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is on the water with some beautiful views from the bar and from our room (we had a corner view, which was lovely). We had a few cocktails at the bar and they had some decent happy hour deals. Opted for room service after a long day of travel and it was okay and not cheap. Our booking didn't... More 

Was this review helpful? Yes
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear HollisterRanchGirl, Thank you so much for your great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kanit Sangmookda General Manager More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 7 days , hotel staff friendly & pay prompt attention to detail , check in smooth efficient & welcoming , club benefits worth the extra , breakfast of an acceptable standard , great pool views & kids had a blast , harbour mall a let down as not all shops open , great local shopping close by for... More 

Was this review helpful? Yes 2
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Gilly022, Thank you very much indeed for this great review of our hotel sharing in here. We are happy to hear you enjoyed your stay and our team has made you feel delighted. We are looking forward to welcome you again very soon. Warmest regards, Kanit Sangmookda General Manager More 

Senior Contributor
44 reviews 44 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We had asked for a car to pick us up from the airport. It never appeared. After the second phone call chasing, it was suggested that we get a taxi ourselves. I have to say the young man on reception could not have been more apologetic and got our money refunded, which we paid for the taxi. On booking in... More 

Was this review helpful? Yes
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear Val C, Thank you very much indeed for taking the time to share your constructive feedback for our future improvement. We are truly appreciated. I have already shared these inputs with our team and hope you will notice the differences in your next return to Sandakan. We hope to welcome you back to our hotel very soon! Warmest regards,... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

If you ever come to Sandakan, you would want to stay here. There isn't anything much to complain about. The rooms were superb, the staff were friendly and the location is just perfect. You'll have more than you need. The pool looks great, but I couldn't jump in because it was raining all day when I came. If there is... More 

Was this review helpful? Yes 1
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Dear 294mohda, Thank you very much indeed for this great review of our hotel sharing in here. We are happy to hear you enjoyed your stay and willing to come back to stay with us again in your future trip to Sandakan. We are very much appreciated. We are looking forward to welcome you again very soon. Warmest regards, Kanit... More 

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Additional Information about Four Points by Sheraton Sandakan

Address: Sandakan Harbour Square, Sandakan 900000, Malaysia
Location: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Sandakan 4*
Number of rooms: 299
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Also Known As:
Four Points By Sheraton Sandakan Sabah, Malaysia

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