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Gloria Plaza Hotel Sandakan

Lot E-1-G, Lorong Letat 3, Bandar Letat Jaya, Mile 4, Sandakan 90000, Malaysia (Formerly BEST WESTERN Sandakan Hotel & Residence)
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1 room 1 adult
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Gloria Plaza Hotel Sandakan
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51 Reviews from our TripAdvisor Community

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Selangor
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 14, 2015

Been to this hotel once during my vacations in Sandakan to visit my parents over there. I decided to check in here to experience the service and facilities offered by the hotel. Well what I can say is perfect for couples and family gathering. The room so nice the best is got free Wifi so that I can surf internet... More 

Helpful?
Thank mymedia08
New York
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed September 1, 2015

I cannot find an adjective horrible enough to describe the staff of this hotel, sans one young man. Actually, I was not supposed to stay at this hotel, and I wish I hadn't. I arrived at midnight on the bus because of traffic, so it was too late to look for another hotel. This Best Western is less than 100... More 

Helpful?
1 Thank Flyer103NewYork
Susan M, Manager at Gloria Plaza Hotel Sandakan, responded to this review

Dear Flyer103New York Thank you for your comments concerning your stay at the BEST WESTERN Sandakan Hote & Residence. We appreciate you taking the time to write and hope you will accept our apologies for any inconvenience you experienced. I have investigated your comments and will take steps to ensure that the problem you experience do not happen again. My... More 

Travelers are raving about these Sandakan hotels

TAWAU, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2015

Internet Connectivity was fast and smooth. Quite Environment during day time but a bit noisy during late night where staff clearing the lounge areas and clearly heard inside the room. Staff was polite and helpful. Unable to utilise the breakfast at designated restaurant due to routine general cleaning.

Review collected in partnership with Best Western

Helpful?
1 Thank Yen Vun C
Susan M, Manager at Gloria Plaza Hotel Sandakan, responded to this review

Dear Yen Vun C Thank you for your good comments on the internet connections and on the staff attitudes. We would like to apologized for the noise from the atrium that can be heard from your room. As the lounge is run by a third party entity we have highlighted this matter to the manager and he promised that this... More 

2 reviews
2 of 5 stars Reviewed June 15, 2015 via mobile

As I thought I was having great days in Best Western Kota Kinabalu, I would like to stay in Sandakan Branch somedays. However I was disappointed when I even ask for toilet and it was reserved for guests. I mean, I am going be a guest someday, what's wrong if I'm going to use it? Right? Even the door are... More 

Helpful?
Thank Kira K
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 2, 2015 via mobile

It's me n my family's maiden trip to sandakan..the hotel was good with modern amenities . Ideal for families . Although location was bit far off,it was not a problem for us as we mostly use waze to navigate . highly recommended 👍👍

Helpful?
1 Thank Fanny Y
Sandakan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

Its been sometime i have left sandakan,even i'm far sandakan is always near to my heart as the girl loved was from sandakan...an a sabahan girl....As each day passes through there not a day without thinking of best western sandakan...i could remember the place...stays fresh in my heart...the food,the rooms (101 & 102 )....i stayed in best western with my... More 

Helpful?
3 Thank Kathiravan M
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 16, 2014

We stayed here recently for one night before catching a flight out of sandakan airport. The room we stayed in was pleasant enough and was clean, but the surrounding area was unpleasant. The noise problem from the karaoke bar downstairs remains and much of the downstairs of the hotel space was like a building site. The downstairs of the foyer... More 

Helpful?
Thank Sblacklock1988
Copenhagen, Denmark
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 15, 2014 via mobile

We stayed at this hotel for one night. The towels and floor were dirty, the bed quite filthy and there was a strange smell in the room. It is located in a suburbian area ca 20 min from the airport by taxi. The area was not very nice and we couldnt find a decent restaurant that was open. The staff... More 

Helpful?
1 Thank Mos1976
Kuala Lumpur, Malaysia
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed October 16, 2014

Location: Located away from the city, basically you will need a car or ground transportation arranged to travel around, surrounded by small industries Room: Spacious, modern, clean, and sufficient (too noisy at night due to the karaoke downstairs) Service: Helpful front desk Overall: Average

Helpful?
2 Thank Alex P
Hong Kong, China
Level Contributor
98 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed September 10, 2014

Picture this you check in to the room at 11pm after a long day and there is a strong stench of smoke, management offers to spray the room. The room is upgraded to a larger room, but there is no shampoo/shower gel, slippers...its ok..you just want to sleep to get the airport early morning....as you settled in to bed, you... More 

Helpful?
1 Thank tommacau
DrEdwin, Group Operations Directors at Gloria Plaza Hotel Sandakan, responded to this review

Dear Tommacau, Thank you very much for your stay in Best Western Sandakan Hotel & Residence. On behalf of the management i wish to apologize to have let you have such an unpleasant experience. The disco/pub across the road has really caused us quite a lot of problem since their opening in the middle of the year. Despite repeated complained... More 

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