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All 29 Sandakan hotels

Ibis Styles Sandakan Waterfront Sabah

3.0 of 5 Hotel   |   HS 12 Sandakan Harbour Square, Sandakan 90000, Malaysia
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Ibis Styles Sandakan Waterfront Sabah
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Ranked #9 of 29 Hotels in Sandakan
A recent review
3 of 5 stars reviewed 1 week ago
DeenHanafi Kuala Lumpur, Malaysia
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38 reviews from our community

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    17
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
111 reviews 111 reviews
44 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

The only reasons booking this hotel were cost and location. This is our first time staying at any ibis styles hotel. The room was small, in which I can equate it to a hostel with in-suite bathroom. We also book a family room, which happen to be a bigger size room with additional bed. We booked via the hotel website... More 

Was this review helpful? Yes
Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Deen Hanafi, Greetings from ibis Styles Sandakan Waterfront! On behalf of the entire team, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our brand. We genuinely regret the inconvenience caused to you because of this. Rest assured that I shared your comments with our... More 

Kota Kinabalu, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

location exactly in the center or Sandakan town. But the wifi is down after blackout. No wifi until the next day. have to go to mc donalds nearby for internet connection. :( Breakfast is good and the cafe staff is friendly and always smile to customers.

Was this review helpful? Yes
Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Aramaitee Yap, Thank you for the feedback with regard to your recent stay with us. We do apologise for any inconvenience that was caused due to the lack of internet connection. Do note that we are in the midst of rectifying this issue and looking at ways for an upgraded internet service, if possible. We do hope that this... More 

Ventimiglia, Italian Riviera
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 9, 2014

In my opinion Sandakan is not exactly a marvelous town, it only is important because it provides access to nearby attractions, such as orangutang park etc. So do not expect clean, attractive sea, or else. We were travelling on a tight budget , we originally booked another hotel, but when we saw it for real it was such a shock... More 

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Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Pier G, We very much appreciate your comments regarding your stay with us.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and facilities.... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed November 8, 2014

i stay on 3rd to 5th november 2014. i arrived at hotel around 2.30pm, check process was good...very fast. reception very helpful. room was clean. restaurant with ocean view is advantage.. breakfast just okey.. just simple breakfast with limited choices. negative things - some of staff dont know how to smile and greet their guest. - wifi very slow. -... More 

Review collected in partnership with Ibis Hotels

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Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Fhiey, Thank you for choosing ibis Styles Sandakan Waterfront and taking the time to convey your feedback to us. We were pleased to read from your review that you had thoroughly enjoyed your stay. Both your positive and negative feedback will be shared with the management team to help us improve on areas that need improvement. We do hope... More 

Malaysia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 31, 2014

Being next to Four Points hotel by Sheraton, this hotel could be a potential one if they would improve their hotel quality and specially F&B. This hotel is in an ideal location as it's just opposite the Harbour mall (the only biggest mall i've seen in Sandakan). There are also lots of shops next to it and restaurants. With the... More 

Was this review helpful? Yes 1
Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Sarah41KL, Warm greetings from ibis Styles Sandakan Waterfront. Thank you for taking the time to share your feedback on your stay with us. On behalf of the entire team, kindly accept our sincere apologies for not being able to provide you the kind of standard of hospitality which you are accustom to with our brand. We genuinely regret the... More 

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed October 30, 2014

We stayed for 3 nights. the hotel is nice,clean and the room was bright. The rooms facing the ocean was beautiful. Nice view. The let down was the food. First day breakfast the nasi lemak,the rice was spoil. Only after eating a spoon we realise it was spoil. Nearly vomited. We inform the chef and he told us it was... More 

Was this review helpful? Yes 1
Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Leisure 93, Warm greetings from Ibis Styles Sandakan Waterfront. We would like to apologize for the problems you encountered during your stay with us. This is indeed very troubling to hear about. We have taken note on all the issues you have raised and rest assured that the team is reviewing your comments to rectify these problems. Thank you... More 

Kota Kinabalu District, Malaysia
1 review
3 of 5 stars Reviewed October 15, 2014

We have stayed at many Ibis hotels worldwide and this is the only one we found disappointing. The rooms were clean but even though we had given our arrival time, they were cleaning the room and we had to wait 15 minutes. The kettle didn't work and neither did the vouchers given for wifi (we used McDonalds located opposite). The... More 

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Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Hilarywhitlock, Warm greetings from Ibis Styles Sandakan Waterfront. We would like to apologise for the problems you encountered during your stay with us. This is indeed very troubling to hear about. Rest assure that these issues have been brought forward to the management team for investigation and rectification to ensure these problems do not occur again for other guests.... More 

Melaka State, Malaysia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 8, 2014

hotel is basic ,clean and value for money,helpful staff ,best jockey services,many restaurant around,also the shopping mall,located exactly at waterfront of sandakan,recommended this stay for business,family,friends and solo but not couples,

Was this review helpful? Yes
Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Tay3111, Thank you for your recent stay with us at Ibis Styles Sandakan Waterfront. Our hotel is indeed located in a good spot in the city as you're surrounded by shops and eateries and our best feature is definitely the fact that we are parked right at the waterfront. We hope that you enjoyed your time with us and... More 

Hong Kong, China
Top Contributor
85 reviews 85 reviews
43 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 27, 2014

This Waterfront property constitutes a no nonsense three star experience and is perfectly adequate. I just wouldn't recommend that you try it after the nearby Four Points by Sheraton as it is boiund to pale into insignificance in comparison. The Staff were businesslike and the rooms quite brightly-coloured and reasonably well-appointed. The Internet access was quite good with a code... More 

Was this review helpful? Yes
Ibis_Styles_Sandakan, Manager at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Perry B, Thank you for recent visit to Ibis Styles Sandakan Waterfront! We're glad that you enjoyed your stay with us as well as the accommodation and facilities that the hotel provides. We're still in the process of improving our facilities and services even further so we hope that you will consider staying with us again on your next... More 

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Additional Information about Ibis Styles Sandakan Waterfront Sabah

Address: HS 12 Sandakan Harbour Square, Sandakan 90000, Malaysia
Location: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Sandakan Waterfront Sabah 3*
Number of rooms: 133
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Also Known As:
Swiss-Inn Waterfront Sandakan Hotel Sandakan
Swiss Hotel Waterfront Sandakan
Ibis Styles Sandakan Waterfront Sabah Malaysia

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