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Ibis Styles Sandakan Waterfront Sabah

HS 12 Sandakan Harbour Square, Sandakan 90000, Malaysia
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Ibis Styles Sandakan Waterfront Sabah
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Ranked #4 of 30 Hotels in Sandakan
A recent review
4 of 5 stars reviewed yesterday
Regina R
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Level Contributor
20 reviews
8 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Clean and colorful rooms, somewhat small but sufficient. Great location at the waterfront, in the centre of the limited eating/shopping options the city has to offer. Close to an interesting local food market and a mall. Breakfast buffet is included. Very friendly and helpful staff.

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Kota Kinabalu, Malaysia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is located in Sandakan waterfront. Rate was less than RM200 per night. The rooms are clean and the beds are comfortable. The sea facing rooms has a good view of the harbour area. Breakfast is served in an open air restaurant located in a building next to the hotel. There are many eateries in the area and a big... More 

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Jainurin J, Thank you for your valuable feedback and travel tips! I am delighted to learn that you enjoyed your room and the view. I am also delighted to know that you were pleased with the proximity of the hotel to the nearby eateries and shopping mall. The team and I are looking forward to welcoming you back to... More 

Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel on 20/5/2015 for two nights and found the staff in particular outstanding.The standard of the hotel was excellent with a first class location. The breakfast was very good and again the staff were very helpful.

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear 8281234, There aren’t enough words to describe how thankful we are for such a great feedback. Thank you for sharing your amazing experience, and we hope your next visit will be as memorable as the previous one. Your feedback has been shared with the team as this will motivate us to go further in delighting our guests. The team... More 

Phoenix, Arizona
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The reviews below said the wifi was good, and I chose this place with the need to get some work done while traveling. They were horribly wrong. The wifi, in the rooms, the lobby and anywhere else is terrible. Expect 3-5 minutes to load a single basic page like Twitter or Facebook. The hallways were smelly and stained - but... More 

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear James K, I am disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies for your inconvenience. For your kind information, the hotel experienced a high occupancy in the past few days due to a big event, which was held on the 11th until 14th June at the piazza. The... More 

Merseyside, United Kingdom
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent a night at this newish hotel. The booking desk clerk was able to offer rooms with a harbour view for a nominal extra sum in Ringgits. What it didn't exclude was the noise from a staged presentation extolling the wonders of Sabah, which at one stage included a live band. Luckily the music was easy to groove to!!... More 

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Boudin882, Thank you for taking the time to share a review of your stay with us. Please accept my apologies for the noise interruption during your stay. Nevertheless, I am glad that you enjoyed our selection of Sabah Tea as well as the view of the room. For your kind information, the Colours of Sandakan celebration which was held... More 

Seychelles
1 review
4 of 5 stars Reviewed 4 weeks ago

A few months ago i came to Malaysia for a training....... I felt right at home as soon as I entered the Hotel.... I fell more in love with the place seeing the displayed Turtle information, being a Turtle Researcher back home in the Seychelles. The hotel always smells nice, I loved walking in the hallway with all the beautifully... More 

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Vanessa D, Thank you so dearly for taking the time to share such a positive review of your experience with us! Your wonderful feedback regarding our Turtle Conservation Information Corner, the room and its view, our sTreats Resturant, as well as the positive feel of the hotel as a whole have been shared with the team for further motivation... More 

Manchester, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 23, 2015

We stayed here for one night before our tour to turtle island etc. The room was clean with a sea view but it just seemed to lack something. The air conditioning wasn't fully functional - one end of the room cool the other hot. The room was small but functional and there was breakfast provided but this was hit and... More 

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear KateUK30, Thank you for taking the time to share a review of your stay with us. Please accept my apologies for your overall unsatisfactory experience. Nevertheless, I am glad that you enjoyed our rooms and the view. Your comments regarding the air-conditioning system has been shared with the management for further rectification. I would be extremely grateful if you... More 

Malaysia
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 22, 2015

There are heaps of guest rooms and an over supply of hotels in Sandakan, but this is one that has professional staff and a great location. The beds are really comfortable, wifi good and the rooms lovely. The only hotel that can compare with the quality, location and service here is the Sheraton and that is at three times the... More 

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear MrandMrsNomad, There aren’t enough words to describe how thankful we are for such a great feedback. We are delighted to hear that you enjoyed our rooms, Wi-Fi, buffet breakfast selection and the hotel's strategic location.Your kind words have been shared with the rest of the team in order to motivate all of us in further delighting our guests. It... More 

London, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed May 21, 2015

Stayed here for 1 night before a 4 day trip into the jungle. Taxi cost 30 Ringgit which was good value. Rooms were ok, pretty basic but good for 1 night only. Location seemed good, in the harbour square. However there does not seem to be many places to eat. We ended up in McDonalds after being told the hotel... More 

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Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Travellers116, Thank you for sharing your thoughts and travel tips with us! I am glad that you enjoyed our hotel’s strategic location and the breakfast buffet selection. For your kind information, our sTreats Restaurant is open from 6.30 am until 9 pm everyday, with our ala carte menu available from 11 pm onwards. I sincerely apologise for the inaccurately... More 

Brisbane, Queensland, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

While on a passage from Hong Kong to Australia our first stop was Sandakan. Three of the crew fell ill, including myself so we checked into the IBIS. The second night I required a trip to the hospital, the IBIS staff cared for me and helped out in every way possible. I have never met such genuine and friendly staff... More 

Was this review helpful? Yes 1
Panya_MD, Guest Service Executive at Ibis Styles Sandakan Waterfront Sabah, responded to this review

Dear Sailcraft, There aren’t enough words to describe how thankful we are for such a great feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I sincerely hope you have been well since your visit and I will be delighted to welcoming you back to the hotel for... More 

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