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The Smokehouse Hotel & Restaurant

Jalan Jeriau, Bukit Fraser 49000, Malaysia
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110 Reviews from our TripAdvisor Community

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Traveler rating
    24
    41
    32
    8
    5
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33
52
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
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    (110)
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    (26)
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    (36)
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    (18)
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    (30)
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Checked in was swift and Simon showed us to our room. The room was equipped with the basic amnesties, a small fruit platter and some cookies which was a nice touch. However, the room lacks ventilation, it felt damp and stuffy inside. Has a musty smell. Lacks security when you open the window for fresh air as there are no... More 

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Kuala Lumpur, Malaysia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice cozy colonial styled hotel. Definitely try the hot scones in line with the theme of the hotel. Similar to the one in Cameron Highlands this property seems to have seen better days as well in terms of upkeep. The staff is friendly and the rooms seemed pleasant and airy though er didn't stop over for the night. Do... More 

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Kuala Lumpur, Malaysia
Level Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 1 week ago

3 families comprising of 3 couples with 6 kids in tow decided to go back to nature. Frasers Hill offers waterfalls and good jungle treks. So we decided to stay here to ensure we have hot water and clean beds to sleep in. The place is still quaint. Outwardly they have managed to keep up with the Ye Olde Smokehouse... More 

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Kuala Lumpur, Malaysia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you're looking for a state of the art, all singing and dancing hotel with spa, TV in every room and reliable wifi/electricity etc; them try somewhere else. However, if you fancy a quiet, relaxing and positively old fashioned spot at the top of a beautiful hill then I would recommend The Smokehouse. Warm welcome, friendly staff who couldn't do... More 

Was this review helpful? Yes 1
CsYin, Sales & Marketing Team at The Smokehouse Hotel & Restaurant, responded to this review

Dear Murphy1967, Firstly, we would like to thank you for choosing Ye Olde Smokehouse as your preferred accommodation during your visit to Fraser's Hill. Thank you for staying with us and taking your time to write a review on Smokehouse. It's really heartwarming to read your review, and we are delighted to know that you've had a collection of wonderful... More 

Kuala Lumpur, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My fiancee and I were getting a little sick of the stress associated with the daily grind in Kuala Lumpur and were thinking of a day trip somewhere to just chill out and do nothing. I decided to surprise her with a day trip to Ye Old Smokehouse, Fraser's Hill. Believe it or not, I've never been to Fraser's hill... More 

Was this review helpful? Yes 1
CsYin, Sales & Marketing Team at The Smokehouse Hotel & Restaurant, responded to this review

Dear nickgomez, Thank you for staying with us and taking your time to write a review on Smokehouse. We highly appreciate the feedback on the hotel. We are delighted that you enjoyed your stay and our friendly and warmth hospitality with your fiance. It is our pleasure to ensure all of our guests had a memorable stay with us. We... More 

Malaysia
Level Contributor
469 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
5 of 5 stars Reviewed July 23, 2015

We have in previous times, experienced & barely survived the notorious service from the pretentious & pompous staffs & manager in The Smokehouse Cameron Highlands. We swore never again to patronise it. However, my wife & I decided to take a leap of faith & went ahead to book a 2 nighter stay at Ye Olde Smokehouse in Fraser's Hill... More 

Was this review helpful? Yes 3
CsYin, Sales & Marketing Team at The Smokehouse Hotel & Restaurant, responded to this review

Dear D_Jekyll, Thank you for staying with us and taking your time to write a review on Smokehouse. We highly appreciate the feedback on the hotel. We are delighted that you enjoyed your stay and our hospitality. It is our pleasure to ensure all of our guests had a memorable stay with us. We are very proud of the team... More 

Puchong
1 review
5 of 5 stars Reviewed July 20, 2015

We just got married and had no time for a proper honeymoon. So we chose Fraser's Hill. Is a perfect place for short break, away from city and stress at work. We love the cold refreshing air, quietness and peacefulness of Fraser's Hill. Hotel is lovely and quaint. Very comfortable and relaxing. Hope to stay here again. However cakes during... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CsYin, Sales & Marketing Team at The Smokehouse Hotel & Restaurant, responded to this review

Dear terencet689, Thank you for staying with us, and we appreciate the feedback on the hotel. We are delighted that you enjoyed your stay and found the hotel up to your liking. We will look into the quality of our cakes as per your comment. On another note, we are glad that you liked our scones, which are baked daily... More 

Kuala Lumpur
1 review
3 of 5 stars Reviewed July 19, 2015

Stayed for three nights - it is a very quiet and lovable location. The food was average - no specials from the chef, no happy hour. The staff is friendly. The whole atmosphere could be more hospitable. The rooms need a shape - up.

Review collected in partnership with this hotel

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Kuala Lumpur
1 review
5 of 5 stars Reviewed July 15, 2015

I stayed in the Guinevere room with my boyfriend as our anniversary celebration. The room is very nice and the ambience was awesome! I love their service over there, so friendly and kind. Will be back!

Review collected in partnership with this hotel

Was this review helpful? Yes
CsYin, Sales & Marketing Team at The Smokehouse Hotel & Restaurant, responded to this review

Dear surong713, Thank you for staying with us and taking your time to write a review on Smokehouse. We highly appreciate the feedback on the hotel. We are delighted that you enjoyed your stay and our hospitality. We are also glad that your boyfriend and you had a memorable anniversary celebration with us. Guinevere Honeymoon Suite is one of our... More 

Penang Island, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 14, 2015

Cooling weather and secluded location amidst nature offers a respite from city chaos. Hotel exudes old world charm, and staff was friendly and helpful. The hotel rooms however is badly in need of refurbishment. Housekeeping need to do a better job, cobwebs and mustiness was a major turn off.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
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