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Thistle Port Dickson Resort

Travelers' Choice award winner
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KM16 Jalan Pantai, Port Dickson 71050, Malaysia
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Thistle Port Dickson Resort
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Thistle Port Dickson Resort
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928 reviews from our community

Traveler rating
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    369
    147
    65
    53
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438
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've been stayed for two night in Thistle Port Dickson Resort. Although the environment was quite good enough, they provided very limited items in breakfast. I've used both Fresh and GLASS restaurants and they had their own limitations and there was not significant varieties on both menus. I've ordered a bottle of beer in Glass restaurant along with my dinner... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Me and my family checked in in this hotel few days ago and found that the hotel's management team need to do some improvement to it. Firstly , the hotel is lack of parking spaces, it happens especially during weekend where the occupancy of the hotel are high. Mostly of the hotel staffs are nice and they greet us well.... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Chikch, Thank you for staying with us and sharing your experience. I am disappointed to hear that the hotel did not meet your expectation. Please accept our apologies on the shortcomings. Having reviewed your comments in detailed, we will definitely review them at our Management and team meetings with a view to immediate improvement. While we understand that you... More 

Selangor, Malaysia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

The resort needs a facelift. Was staying at 5th floor sea view. The room is run down and the bath tub OMG, all the paint came off because of season usage and looks dirty. It's really put you off when taking a shower. No information leaflets in the room like most of the hotels even 3* that I've stayed. TV... More 

Was this review helpful? Yes 1
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear MeowcyHolidayQueen, We would like to thank you for posting your review of Thistle Port Dickson Resort. Please accept our apologies for letting you down so badly on this occasion. We fully acknowledge that our performance has not been satisfactory. We take your comments very seriously and they will be of great assistance to us as we strive for performance... More 

Kuala Lumpur, Malaysia
Top Contributor
160 reviews 160 reviews
72 hotel reviews
232 helpful votes 232 helpful votes
1 of 5 stars Reviewed 1 week ago

I came on a weekend getaway here after my wife sold me about this hotel, having visited about 9 months or so ago for a company trip. The good: * After all I've been told about the hotel, I can't say anything here impressed me, or stood out as good. I guess the pool is pretty decent. The areas needing... More 

Was this review helpful? Yes 3
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear mozilla_monster, We are grateful to you for choosing Thistle and for giving us your comments. Please accept our sincerest of apologies for falling short of the mark on this occasion. Our promise to each guest is to provide an enjoyable and relaxing experience and we acknowledge that we have failed to do so on this occasion. Your comments are... More 

Kuala Lumpur
Top Contributor
64 reviews 64 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 1 week ago

About 2 years ago, my husband and I visited the hotel and we were so pleased with it we decided to take time off to visit again last week and we were totally excited! We gave this hotel a 5 star rating in tripadvisor back in 2013, but sadly, their standard didn't manage to maintain throughout the years. We requested... More 

Was this review helpful? Yes 5
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Jacqueline F, Thank you for staying with us and sharing your experience. I am deeply disappointed to hear that we have let you down so badly on this occasion. With this in mind, please do accept our sincerest of apologies. Rest assured I will review these shortcomings with the team with a view to immediate improvement. Guests feedbacks are... More 

Kuala Lumpur
Contributor
14 reviews 14 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My first visit was in Sept 2014 and I had truly enjoyed my stay then. I can't say the same for this trip. My biggest gripe was the buffet breakfast. The hot food wasn't good and the egg omelette from the egg station was tasteless. The last time I came, the food presentation, layout and quality was much much better.... More 

Was this review helpful? Yes 2
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear MakanShoppingQ, Thank you for choosing Thistle Port Dickson yet again and sharing your comments. We would like to sincerely apologise for falling short of the mark on this occasion of your stay with us. Our promise to each guest is to provide an enjoyable experience and we acknowledge that we have failed to do so. Your comments will be... More 

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a long weekend. Understanbly during long weekends, any place will be crowded and roads will be jammed. Nice hotel, big beds, huge lawns, beach and ocean views. Big swimming pools for adults and children with slides. Stumble upon various fruit trees while doing morning walk. My husband had two rounds of golf while me and children spend time... More 

Was this review helpful? Yes 1
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Ruyati, Many thanks for taking the time to give us your feedback. We are delighted to her that you enjoyed your time with us as we do try our best to please and am happy that you discovered the many facilities that we provide, including the little orchard within the extended gardens. Thank you for pointing out that there... More 

Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is quite lovely with extensive lawns, beach & ocean views. Check in was very pleasant however check out took 30 minutes & there were only 3 guests with initially 2 attendants then 3. When it's very warm & you're standing there it seems even longer. Bed was comfortable with crisp clean sheets however the bathroom wasn't as it... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear KML1946, Thank you for staying with us and sharing your experience. I am disappointed to hear that you had problems during check out and there were some shortfalls that accompanied you recent stay with us – please do accept our sincerest of apologies. Rest assured we will review these shortcomings together as a team with a view to immediate... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

it was our mistake to make the trip to Thistle Port Dickson Hotel And Spa during 1st May long weekend holiday, as it was extremely crowded during the check in hours. We took 2.5 hrs to complete our check in. It came to a point that the system not function and took at least 15mins to register one customer. We... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Carol8988, We would like to thank you for posting your review of Thistle Port Dickson Resort. Please accept our sincerest of apologies for falling short of the mark on this occasion. Our promise to each guest it to provide and enjoyable and relaxing experience and we acknowledge that we have failed to do so. All guests comments are discussed... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has no convenient store or vending machine. The soft drinks are overpriced at RM10 per-can at the Restaurant or room service. The Chinese restaurant has tasty food especially the fresh cod fish. The pool are not clean. Need cleanup especially after heavy rain. Friendly staffs. Unfortunately, the check in and out queues are too long and slow with... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear AriesExp, Many thanks for taking the time to give us your feedback. We would like to sincerely apologise for falling short of the mark on this occasion. Your feedback will be discussed with the team with a view to immediate improvement. We are grateful that you have rated the overall experience as ‘good’ and as such we hope to... More 

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Deluxe Seaview King Room (48)
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Indigo Suite (104)
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The Hotel (72)

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