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Thistle Port Dickson Resort

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KM16 Jalan Pantai, Port Dickson 71050, Malaysia
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Thistle Port Dickson Resort
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953 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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Subang Jaya, Malaysia
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

I booked a weekened gateaway with my husband to this resort based on the good reviews that i read online. When we reached there the main lobby of the resort was not too bad but there were only 2 receptionist on duty at the time. Waited for a while before we were attended to. The room looks dated. All the... More 

Was this review helpful? Yes 1
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Carrisa85, Many thanks for taking the time give us your feedback. While we are glad to hear that there were elements of your stay which you enjoyed, we would like to apologise that all was not as it should have been while you were with us. We take your comments very seriously and they will be of great assistance... More 

1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

We recently stayed in with our friends. First night our toilet had issues and wr were temporarily transferred to a lower grade room to rest. The next morning we Requested to go back to what we paid for but the Day Duty Manager screwed up when we came back to find that he didn't do as informed earlier. We were... More 

Was this review helpful? Yes 1
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear ianlty, Thank you for staying with us and sharing your experience. I am deeply disappointed to hear of your experience and with this in mind, please accept my sincerest of apologies. I have since spoken to the concerned Duty Manger and shared your comment with the team with a view to immediate improvement. Farah is an important part of... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

When we first got there our room was slightly worse than expected, not 5* but once we explored the rest of the resort the pool, beach, restaurants and the beach bar was absolutely gorgeous! It definitely made up for the room! The jet skiing was fun and cheap and the staff were friendly. I would love to go back and... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear HayleyHarrogate, We are very grateful to you for choosing Thistle and to hear that you enjoyed your time here. Your review has certainly helped in pointing out where the shortfall is and where we have got it right - Many thanks again. Please do let us know when you have decided on a date to return and it would... More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a conference for 190 at Thistle. Really appreciate the efforts of Zainal, Ravi and his team. Special mentions: -Syafiq makes great the tarik and is very accommodating to our needs -Ashri is very helpful and goes out of his way to assist Overall my people had a good experience at the resort with favourable feedback. Keep up the... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear 1stPaladin, We are grateful to you and your Company for choosing Thistle as your business and leisure provider. Your review has been passed onto the staffs that were mentioned and the team; we will make sure they get the recognition for their hard work. Please do let us know if you plan to return, whether it’s for your personal... More 

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I attended a garden wedding in Thistle PD last Saturday. The decorations were beautiful and the view was good but the weather was extremely hot with no breeze. The hotel was very thoughtful as they prepared a fan out of the wedding itinerary. So we used the 'fan' to fan ourselves while waiting for the ceremony to... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Star_dust_rainbow, Thank you for posting your review of Thistle Port Dickson Resort. Please accept our apologies for letting you down. The staffs should have delivered and I am disappointed to note that they did not. Your feedback will be discussed with the team and we will work in improving on the shortfalls. Once again, we are terribly sorry to... More 

Petaling Jaya, Malaysia
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for 2 nights. Here are some comments for the management to seriously look at; 1. Check-in : have to wait in the queue for more than 30 minutes. The concept of having tables for guest to check-in at the lobby is not very practical as a lot of time is wasted. Similar situation happens during check-out - have to... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear BudakARAU, Thank you for staying with us and sharing your experience. We will use your review in our team meetings to ensure that everybody in our organisation understands the importance of delivering great customer service – please accept our apologies for the shortcomings. All pointers have been taken on-board and we will definitely work hard to achieve our promise... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Stayed for 2 nights in jun 2015, room was clean and big w nice pool view balcony. Poolside bar so so with only 1 attendance Swimming pool not very clean.. Depth-Min is 1.5m and max 2.5m, think the deep pool is under utilized, will be good if all is 1.5 or 1.2m. Beach is walking distance less than 2mins but... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Xaraleen, We are grateful to you for choosing Thistle and for giving us your comments. While we are glad to hear that there were elements of your stay which you enjoyed, we would like to apologise that all was not as it should have been while you were with us. We take every single feedback very seriously and they... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

I came for a group visit with few expectations and was pleasantly surprised. The staff were courteous and friendly, going out of their way to accommodate the needs of our church group, although check-in can be a bit of a wait. Rooms were clean though the lighting as mentioned in other reviews is a bit dim for reading in many... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Orangtan, Thank you very much for choosing Thistle for your Church Camp and we are delighted that you enjoyed your time here. Staffs are very important to us and our business and we are indeed elated to hear that they delivered what we expected from all the training hours invested and learning curves that we gathered from guest feedbacks... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here twice in the past month. Once each with the family. The hotel can no longer be called a 4 let alone 5 star. Staff are uninterested. Rooms were sandy. Still using old school Lcd tvs. What's worse is they've even removed the kids channels and few others to cut costs! My room was noisy throughout the stay due... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear Judsonc, Many thanks for taking the time to give us your feedback. Your review will be presented at our team and management meetings with due considerations and immediate improvements. With this in mind, please accept our sincerest of apologies for falling short of the mark on this occasion. While we understand that chances of you returning would be slim... More 

Petaling Jaya, Wilayah Persekutuan, Malaysia
1 review
3 of 5 stars Reviewed 3 weeks ago

Been staying in deluxe room at May 2015. It's a family trip. 2 rooms has been booked located at second floor next to Kitchen (if not mistaken). Below is my comments: Cons: 1) Poor cleanliness as of the previous tenant used towel in toilet is not clean. 2) Uneven old floor tiles in the room really annoying people. 3) Poor... More 

Was this review helpful? Yes
S Sivanesan S, Operations Manager at Thistle Port Dickson Resort, responded to this review

Dear IanTe82, We are grateful to you for choosing Thistle and for giving us your comments. Please accept our sincerest apologies for the shortcomings as pointed out in your review. Our promise to each guest is to provide an enjoyable and relaxing experience and we acknowledge that our performance was not as it should have been. Your feedback will be... More 

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