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PRIMALAND Resort & Convention Centre (PRCC)

3.5 of 5 No.1 PD Prima, Batu 13, Jalan Pantai Pasir Panjang, Port Dickson, Malaysia (Formerly BEST WESTERN Prima Inland Sea Resort)
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PRIMALAND Resort & Convention Centre (PRCC)
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PRIMALAND Resort & Convention Centre (PRCC)
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191 reviews from our community

Traveler rating
    23
    73
    18
    30
    47
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91
8
Solo
0
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (42)
  • Jun-Aug only
    (44)
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    (66)
  • Dec-Feb only
    (39)
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London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Without a doubt, the worst hotel I have ever stayed in. The place was filthy, room smelt really bad. The bathroom was so disgusting and there was no hot water. Someone came to fix it, by just walking into our room without knocking. They said something in Malay and then left without fixing it. There was no wifi the whole... More 

Was this review helpful? Yes 6
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Before starting my review, i would like to compliment the staff for their friendly service, particularly one kind malay girl working on 2nd January 2015. Unfortunately did not get her name. Had a minor issue during check in but she was kind enough to take care of it for me. So i'm raising my rating from 3 stars to 4... More 

Was this review helpful? Yes 3
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson & Convention Centre. We thank you for your esteemed comments and we are delighted that our Front Office staff was friendly and extended her assistance to you. We have taken note of your comments regarding cleanliness and we will ensure guest satisfaction is our utmost priority. Thank you once again. More 

Larnaka, Cyprus
Contributor
16 reviews 16 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Port Dickson is a nice seaside town outside of Kuala Lumpur. We wanted to spend a quiet weekend here but this so-called "resort" was a disaster. I believe most reviews are not real. The room was old and ugly. The shower did not get hot and we complained but they did nothing about it. Staff was not friendly. TV also... More 

Was this review helpful? Yes 5
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are extremely sorry for the disappointment that you had faced and we would be able to identify your problems faced if you could give us the details of your visit. We are a family... More 

Sri Kembangan, Malaysia
Contributor
16 reviews 16 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had booked earlier on and paid for our room. We arrived on 28/09 and checked in. As we walked to our room, we noticed that the corridors were quite dirty and not cleaned,garbage lying near the lifts oozing out with dirty liquids. Certain areas along the corridors were leaking with so much of water. Our room was not so... More 

Was this review helpful? Yes 3
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are extremely sorry for the disappointment that you had faced and we would be able to identify your problems faced if you could give us the details of your visit. We do have units... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 23, 2014

It's just walking distance totake food and man-made beach. Staff are friendly and helpful.Comfortable stay and cleaniness,The service is wonderful, the room is great,the location is not convenient. but Will definitely return.

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are delighted that you found our Resort met with your Holiday expectations and happy that you had a wonderful and fun filled stay albeit the location being our minus point. Please feel free to... More 

Kuala Lumpur, Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 21, 2014

It was a memorable stay ,especially the huge water park. I'm realy dispointed about the washroom in water park so dirty and smelly.Very upset due to air-cond not cool. No Wifi..Coridor apartment not clean ..

Was this review helpful? Yes 1
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are delighted that you found our Resort met with your Holiday expectations but we sincerely apologize for the discomfort that you experienced with the air conditioning and the public area cleanliness. We have informed... More 

Selangor, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 11, 2014

just stayed at PRCC last 2 week at junior suite 2D1N. very upset due to air-cond not cool. until we need to change for other at the night with our kids. no wifi. very slow service by front counter to solve the problem. towel very smelly. bathroom not clean. confuse with the lift no. there is no no. level 4... More 

Was this review helpful? Yes 1
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are extremely sorry that you found our room was not to your liking and also that you were disappointed with the breakfast spread. We have brought this matter in our Management meeting and will... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014

We stayed one night in Primaland Resort and enjoyed every bit of it. One of very few rooms withind the resort . We thoroughly enjoyed the beach and water parkwithout having to worry about finding way back to hotel. We were family with two very young kids and the staff did everything to make our stay comfortable.

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are delighted that you found our Waterpark enjoyable and our service was as per your expectation. Please feel free to contact us for your next visit and once again, thank you for your valuable... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2014

Overall it was good and pleasant stay. We have 2 rooms and both rooms were goos .Other than this, the staff were very friendly and I actually complain as my bed and it was uncomfortable the whole night. I went to reception and they got changed. the second night was good with comfortable bed .

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us .We are delighted that you found our Resort met with your Holiday expectations but we sincerely apologize for the discomfort that you experienced with the bedding. We have informed the Housekeeping Department to ensure all... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 29, 2014

The resort I stayed is Really nice.Everthing is nice ,living room, pool, kitchen. thats a nice place to us away from busy city .took one day with our kids .we were enjoy and pleasant .if hv chance we will back here for a short weekend .

Was this review helpful? Yes 1
Kumaran Raj T, Manager at PRIMALAND Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us .We are delighted that you found our Resort a perfect getaway from the City and happy that you had a wonderful and fun filled stay. Please feel free to contact us for your next visit... More 

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Additional Information about PRIMALAND Resort & Convention Centre (PRCC)

Address: No.1 PD Prima, Batu 13, Jalan Pantai Pasir Panjang, Port Dickson, Malaysia (Formerly BEST WESTERN Prima Inland Sea Resort)
Location: Malaysia > Negeri Sembilan > Port Dickson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — PRIMALAND Resort & Convention Centre (PRCC) 3.5*
Number of rooms: 300
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Also Known As:
Tiara Beach Hotel Port Dickson

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