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PRIMALAND Port Dickson Resort & Convention Centre (PRCC)

No.1 PD Prima, Batu 13, Jalan Pantai Pasir Panjang, Port Dickson 71250, Malaysia (Formerly BEST WESTERN Prima Inland Sea Resort)
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PRIMALAND Port Dickson Resort & Convention Centre (PRCC)
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PRIMALAND Port Dickson Resort & Convention Centre (PRCC)
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226 reviews from our community

Traveler rating
    27
    93
    20
    35
    51
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102
11
Solo
0
10
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (226)
  • Mar-May only
    (56)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (60)
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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed in the hotel for two nights. Throughout my stay there the staffs( receptionist to house keeping) were very polite and friendly. I took a short drive to KL town during my stay and it is quite near. Overall highly recommend to stay in this hotel. It an enjoyable trip with my family. hotel is good those who plan... More 

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. We are delighted that you found our services to your liking and our room was as per your expectation. Please feel free to contact us for your next visit and once again, thank you for... More 

1 review
5 of 5 stars Reviewed 1 week ago

I came to this resort with my family .. i have one baby .When i want to ate in prima kitchen.. one of the FnB staff help me to hold my baby while i eating.. i never had this experiance at any hotel .. keep it up prcc

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are delighted that you found our staff to have assisted you and we have commended the F&B Department for their exemplary service. We will always strive to render the best hospitality to all our... More 

1 review
4 of 5 stars Reviewed 1 week ago

My children and nephews really enjoyed the water park especially at the Pirate Ship..and we had wonderful dinner at Anna Thai last weekend....will definately come back again for this coming school holidays...

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are delighted that you found our Waterpark enjoyable and our service was as per your expectation. Please feel free to contact us for your next visit and once again, thank you for your valuable... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here 3 days for family trip. I entered the room at 4PM. I thought that room Premier Executive room is the best room that they had. but unfortunately, once i entered the room. I saw room are in mess. Room is very dirty and stinking, The used towels and pillows everywhere and room also not clean by housekeeping.

Was this review helpful? Yes 2
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us .We sincerely apologize for the discomfort that you experienced with the uncleaned room. We have informed the Housekeeping Department to ensure all rooms are cleaned before the keys are released to the guest and we... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

A stay that cannot be forgotten. We really enjoyed the room and its water parks. The obliging staff made us feel at home!! The best part is the room cleaned soon and beautified with a a different "look". Well done and keep it going!!

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. We are delighted that you found our services to your liking and our facilities was as per your expectation. Please feel free to contact us for your next visit and once again, thank you for... More 

Petaling Jaya, Malaysia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Our stay was very enjoyable. Staff was exteely helpful and pleasant. Anything you needed you received promptly. The park was great. And the rooms were impeccable I would not only recommend the Primaland but when our family for holiday again I will probably stay again. Great value. Great service. Great place.

Was this review helpful? Yes
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. .We are delighted that you found our Resort met with your Holiday expectations and happy that you had a wonderful and fun filled stay. Please feel free to contact us for your next visit and... More 

Ipoh, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went with family of 3 adults and 3 children, book a family suite for 3D2N from Matta Fair. The resort is far away from Port Dickson town. The apartment is large but a bit run down and its cleanliness can be better. 2 bedrooms apartment with 1 queen and 2 super-single beds arrangement, airconds were cool, limited tv channels but... More 

Was this review helpful? Yes 2
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us .We are delighted that you found our Resort met with your Holiday expectations especially our Waterpark but we sincerely apologize for the discomfort that you experienced in terms of cleanliness. We have informed the Housekeeping... More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 17, 2015

What was supposed to be a great family getaway to celebrate my husband's birthday was utterly ruined! We booked a Family Junior Suite and thought it was a great bargain for a 2 days 1 night stay for RM198.00 from Groupon! There were supposed to be 3 free tickets to the Water Park. Checked in and was told that my... More 

Was this review helpful? Yes 5
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. In regards to your booking with Groupon, the RM198 package is without wristbands and breakfast. We are extremely sorry for the disappointment that you had faced and we would be able to identify your problems... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2015 via mobile

The staff is very helpful fur us. And the quality of service is extremely good. The facilities in the hotel are free except bicycle only ,Fantastic stay at Primaland resort, Very kids friendly hotel & our kids love it! there is a super big water park which is great for family trip with kid,I would consider staying next time.

Was this review helpful? Yes 2
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. We are delighted that you found our services to your liking and our facilities was as per your expectation. Please feel free to contact us for your next visit and once again, thank you for... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Was a pleasant stay, hotel check-in was great and had an early arrival without problems. Room was fine although there was water leaking ,Note there is free wifi in the rooms, but not too fast.Swimming pools were excellent with plenty shallow parts for young children. Courteous staff, willing to go one more time .

Was this review helpful? Yes 2
Kumaran Raj T, Manager at PRIMALAND Port Dickson Resort & Convention Centre (PRCC), responded to this review

Dear Reviewer, Greetings from Primaland Port Dickson Resort & Convention Centre. Many thanks for your kind feedback in regards to your recent stay with us. We are delighted that you found our services to your liking and apologize for the discomfort that you had faced in the room. We have taken note of your kind comments and will ensure to... More 

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